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Groupe GCRH CanadaBoisbriand · Pourquoi choisir Elopak ? · Parce qu'un monde de possibilités s'offre à vous Vous aurez la possibilité : · D'avoir une réelle influence et faire une différence. Nous sommes encouragés à prendre des initiatives, à relever des défis et à explorer de nouvelles opportu ...
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Field Services Engineer
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Field Service Engineering
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Field Services Engineer
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Field Service Engineering
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Implementation Services Engineer
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Field Services Engineer
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Technical Services Engineer - Canada - David Aplin Recruiting
Description
Si vous êtes un ingénieur en services techniques talentueux et expérimenté, Aplin a l'opportunité idéale pour vous Notre client recherche des candidats juniors et seniors.Assister les clients dans l'application des produits par des visites, des démonstrations, des formations et un support téléphonique.
Fournir un support technique pour résoudre les préoccupations des clients, y compris des notes d'application, des articles de conférence et des démonstrations.
Contribuer à la planification stratégique en identifiant les tendances du service client et en suggérant des améliorations.
Aider à la préparation et à la présentation des propositions pour les produits, services et systèmes.
Servir de contact technique secondaire pour les clients.
Participer aux efforts de formation et aider à l'installation, à la mise en service et à l'exploitation des produits.
Assister aux réunions techniques de l'industrie pour se tenir au courant des avancées et des tendances.
Fournir des contributions pour les manuels, les fiches techniques et les guides de commande.
Soutenir les activités de marketing, de vente, d'ingénierie d'application et de développement.
Assurer l'achèvement en temps opportun des travaux assignés avec des résultats de haute qualité.
Assumer des responsabilités de gestion de projet au besoin.
Diplôme de baccalauréat en génie électrique requis.
~Excellentes compétences techniques, orales et rédactionnelles.
~ Maîtrise des logiciels informatiques et d'affaires.
~ Vérification des antécédents et test de dépistage de drogues négatif requis.
Qualifications techniques préférées :
Expérience avec les systèmes de transmission, de distribution et de génération d'énergie électrique.
Expérience dans la direction d'équipes de projet.
Excellence démontrée dans le service à la clientèle, la résolution de problèmes et le support technique.
Volonté de voyager jusqu'à 25 % au niveau national et international.
If you are a talented and experienced Technical Services Engineer, Aplin has the right opportunity for you Our client, a leader in their field, has partnered with Aplin to grow their team
Our client is looking for both junior and senior candidates.
Assist customers in product application through visits, demonstrations, training, and phone support.
Provide technical support to resolve customer concerns, including application notes, conference papers, and demonstrations.
Contribute to strategic planning by identifying customer service trends and suggesting improvements.
Assist in proposal preparation and presentation for products, services, and systems.
Serve as a secondary technical contact for customers.
Participate in training efforts and assist with product installation, commissioning, and operation.
Attend industry technical meetings to stay updated on advancements and trends.
Support marketing, sales, application engineering, and development activities.
Maintain an expert level of knowledge in electric power system protection and automation.
Ensure timely completion of assigned work with high-quality results.
Assume project management responsibilities as needed.
Bachelor's degree in Electrical Engineering required.
~Strong commitment to customer success.
~ Excellent technical, speaking, and writing skills.
~ Proficiency in computer and business software.
~ Background check and negative drug test required.
Preferred Technical Qualifications:
Experience leading project teams.
Expertise in system protection, integration, and automation applications.
Demonstrated excellence in customer service, problem-solving, and technical support.
Proficient in electric power system protection and automation, particularly with relays and recorders.
Effective time management skills, especially when working remotely with multiple demands.
Companies hire us to help them grow their teams. This includes having proper documentation, such as a work permit.
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