Jobs
>
Toronto

    Senior Events Manager - Toronto, Canada - W Toronto

    W Toronto
    W Toronto Toronto, Canada

    2 weeks ago

    Default job background
    Part time
    Description

    Job Number Job Category Event ManagementLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events.

    This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

    Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence.

    Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience. CANDIDATE PROFILE Education and Experience

    • High school diploma or GED; 2 years experience in the event management or related professional area. OR
    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Executing Event Operations
    • Solve problems and/or suggest alternatives to previous arrangements if necessary.
    • Leads pre-event and post-event meetings for assigned groups.
    • Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
    • Manages customer budgets to maximize revenue and meet customer needs.
    • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
    • Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
    • Manages group room blocks and meeting space for assigned groups.
    • Adheres to all standards, policies, and procedures.
    • Celebrates successes and publicly recognizes the contributions of team members. Executing the Sales and Marketing Strategy
    • Up-sells products and services throughout the event process.
    • Participates in customer site inspections and assists with the sales process when necessary.
    • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Managing Profitability
    • Manages revenue and profitability associated with events.
    • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
    • Reviews billing and payments with clients. Providing Exceptional Customer Service
    • Interacts with guests to obtain feedback on product quality and service levels.
    • Handles guest problems and complaints.
    • Makes presence known to customer at all times during entire event process.
    • Follows up with customer post-event.
    • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
    • Strives to improve service performance.
    • Sets a positive example for guest relations.
    • Reviews comment cards and guest satisfaction results with associates.
    • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. The salary range for this position is $78,000 to $97,000 annually. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Notification to Applicants:

    W Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act).

    We are happy to provide accommodations to job applicants needing assistance.

    If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request.

    Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

    W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

    A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

    Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

    Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Redstone Agency

    Event Manager

    1 day ago

    Redstone Agency Toronto, Canada

    **_What does the opportunity include? _** · - **Join a world-class team with a corporate culture like no other **People are our priority. We want you to bring your whole self to work each day. · - **Learn and advance within a rapidly growing agency** We value career growth and de ...

  • Sinai Health System Foundation

    Manager, Events

    20 hours ago

    Sinai Health System Foundation Toronto, Canada

    **Manager, Events** · Sinai Health Foundation raises and stewards funds to support Sinai Health. Sinai Health is Canada's leading integrated health system and comprises Circle of Care; Hennick Bridgepoint Hospital; Lunenfeld-Tanenbaum Research Institute; and Mount Sinai Hospital, ...

  • YWCA Toronto

    Manager of Events

    1 day ago

    YWCA Toronto Toronto, Canada

    **Employment Type**:Full-Time, Permanent · **Work Hours**:35 hours per week (As Per Management Hours of Work Policy) · **Salary**:$69,482 - $81,333 annually (M9), plus comprehensive benefits · **Location**:87 Elm Street, Toronto, ON M5G 0A8 · **Application Deadline**: Monday, Jul ...

  • Marriott International

    Events Manager

    1 day ago

    Marriott International Toronto, Canada

    **Job Number** · **Job Category** Event Management · **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY* ...

  • Mosaic North America

    B2b Event Manager

    20 hours ago

    Mosaic North America Toronto, Canada

    : · **B2B Event Manager** · Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we use our creativity as competitive advantage to effectively drive ...

  • LEAP Legal Software

    Marketing Events Manager

    20 hours ago

    LEAP Legal Software Toronto, Canada

    LEAP leads the world in the development and sale of cloud-based legal practice management software for small law firms on a Software as a Service (SaaS) model. We employ more than 800 people, have offices in Canada, USA, Australia and the UK with more than 57,000 users using our ...

  • University of Toronto

    Manager, Campus Events

    20 hours ago

    University of Toronto Toronto, Canada

    **Date Posted**:08/01/2023 · **Req ID**: 33189 · **Faculty/Division**: VP - University Operations · **Department**: Campus Events · **Campus**: St. George (Downtown Toronto) · **Position Number**: · **Description**: · **About us**: · With a population on the St George Campus of ...

  • iA Groupe financier / iA Financial Group

    Sponsorships & Events Manager

    20 hours ago

    iA Groupe financier / iA Financial Group Toronto, Canada

    Why join the iA Events Team? Great teams don't just happen. It takes work and effort to find the right combination. Our Events Teams hold 80+ successful events per year for our Advisors, Investors, Clients, Executives and Employees. We love what we do, and we're committed to Exce ...

  • Sephora

    Assistant Manager, Store Events Operations

    20 hours ago

    Sephora Toronto, Canada

    **Job Type**: Full Time · **Function**: Retail Operations · **Address**: 160 Bloor Street East, 11th Floor, Toronto, ON · **Working Model**: Hybrid · At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and ...

  • MN Squared

    Event Planner/coodinator, Office Manager

    1 day ago

    MN Squared Toronto, Canada

    Job Posting: Event Planner/Coordinator, Office Manager · **Job Type**: Full time (Paid) · Start time: · We are a tech start-up that works on AI, Design, Marketing and Event Planning. · We are looking for a motivated, interested and enthusiastic individual recently graduated from ...

  • Bond Brand Loyalty Inc

    Event Manager

    20 hours ago

    Bond Brand Loyalty Inc Mississauga, Canada

    At Bond we design creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, and as an Event Manager you'll have an opportunity to contribute to Bond's succe ...

  • Bond Brand Loyalty Inc.

    Event Manager

    1 hour ago

    Bond Brand Loyalty Inc. Toronto, ON, Canada

    Toronto/Remote/Hybrid · 25 King Street West · Toronto, ON M5L 2A1, CAN · At Bond, we specialize in creating enduring relationships between brands and their customers through innovative customer engagement and loyalty solutions. As a global leader in our field, we are committed ...

  • Relayfi

    Events Manager

    1 hour ago

    Relayfi Toronto, ON, Canada

    Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that. Relay is the all-in-one, collaborative money management platform. We're building for employer ...

  • IFG International Financial Group Ltd

    Event Manager

    1 hour ago

    IFG International Financial Group Ltd Ontario, Canada

    Our client, a top 5 bank in Canada, is looking to hire an Event Manager for a 24-month contract. This position is a hybrid role and requires 1 day a week to be in office. The office is located in Toronto. There is also travel required which is25% of the time, based on business ne ...

  • GoodLife Fitness

    Manager of Events and Events Experience

    20 hours ago

    GoodLife Fitness Toronto, Canada Full time

    Title · Manager of Events & Event Experience · Reports to · Director of Business Growth · Department · canfitpro - Events Department · Effective Date · November 24, 2023 · Core Values, Purpose and Vision · At canfitpro, we live and breathe our Core Values of Caring Community, C ...

  • The Royal Conservatory

    Events Manager

    16 hours ago

    The Royal Conservatory Toronto, Canada

    Job Title Events Manager Job Type Full-time Location The Royal Conservatory - Toronto, ON M5S 1W2 CA (Primary) · Job Description The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of ...

  • Compass Group

    Event Manager

    1 week ago

    Compass Group Toronto, Canada

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...

  • Gifted People Services (GPS)

    Marketing and Events Manager

    1 day ago

    Gifted People Services (GPS) Markham, Canada

    **Job description** · **Company Description** · Gifted People Services is a registered non-profit organization that provides training, support, resources, therapy, and respite services to families with individuals with special needs, including Children, Youth, Adults and seniors. ...

  • RRCC

    Banquet Event Manager

    20 hours ago

    RRCC Mississauga, Canada

    We are a Banquet Hall in Mississauga located near 410/Derry Road and we are looking to hire a Banquet Event Manager to join our team. · - Job Requirements_ · - Ensure smooth operation of banquet team including servers and bartenders for all banquet events (weddings, birthdays, ho ...

  • The Pearle Hotel and Spa, Autograph Collection

    Events Assistant Manager

    20 hours ago

    The Pearle Hotel and Spa, Autograph Collection Burlington, Canada

    **As a team member at The Pearle Hotel & Spa, you are a part of the Pearle Hospitality family.** · Pearle Hospitality's mission and focus is to enrich each moment through genuine and thoughtful actions. Each of Pearle Hospitality's dining establishments, event venues, hotel and s ...