Jobs
>
Mississauga

    Claims Manager, CSC - Mississauga, Canada - Intact Financial Corporation

    Intact Financial Corporation
    Intact Financial Corporation Mississauga, Canada

    3 days ago

    Intact Financial Corporation background
    Full time
    Description

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

    Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

    Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

    Read on to see how you can shape the future, win as a team, and grow with us.

    About the role

    We're looking for a Claims Manager to join our growing team

    As a Claims Manager in the Claims Service Centre, you will manage the day-to-day operations of Claims units to achieve essential business goals and meet customer service expectations. Leading our subrogation, commercial auto adjusting and claims administration teams, this role has a direct impact on the bottom line for the organization and the customer experience we provide.

    Location is Mississauga, Ontario.

    What you'll do here:

  • Proactively manage workflow and resources of our Claims Service Centre to achieve regional goals and exceed customer expectations. Handle escalated client and broker calls when necessary.
  • Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals
  • Assist the Director to develop policies, strategies, budgets, and long term and short-term plans to facilitate ongoing work, process improvement, customer relations and other functions.
  • Monitor financial performance and productivity and report monthly to appropriate stakeholders on progress towards specific goals and objectives
  • Oversee commercial auto adjusting teams and develop, recommend, and implement strategies to control leakage and improve customer experience
  • Oversee administration teams and ensure adherence to service level standards for new claims and document management
  • Provide effective leadership by motivating staff, coaching, and mentoring their teams, performance management, continuous learning and career development for managers and other staff. Also responsible for hiring and executing on performance management plans.
  • Act in a consultative and advisory capacity on claim matters such as: policy interpretation and settlement negotiation to help resolve claims related issues.
  • Maintain a respectful and productive business relationship with vendors, service providers, other COEs and internal client groups
  • Collaborate with the full management team to drive change management and strategic priorities

    • What you bring to the table:

  • A minimum of two years in a management function with proven Leadership skills along with coaching and developing of staff
  • Demonstrated knowledge of Auto Physical Damage line of business
  • Excellent communication and interpersonal skills with all levels of staff, internal and external customers.
  • Excellent customer service skills and the ability to develop professional relationships
  • Demonstrated ability to lead by example through Intact's Leadership Success Factors
  • Positive attitude while adapting to changing priorities and taking ownership of work
  • Self-starter with a sense of urgency and the ability to work independently under minimal supervision
  • University Degree or any combination of training and experience deemed relevant for the role.

    • Posting expires May 13th at 11:59pm EST

    #LI-Hybrid

    What we offer

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

    • We are an equal opportunity employer

    At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

    If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

    , including background checks, internal candidates, and eligibility to work in Canada.

  • Southwire Company LLC

    Csc Manager

    1 week ago

    Southwire Company LLC Mississauga, Canada

    A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered ...

  • Crescentia GTS

    Csc Manager

    6 hours ago

    Crescentia GTS Toronto, Canada

    **JOB DESCRIPTION** · Job Title: Customer Service Center Manager · Department: Toronto CSC · Location: Toronto, Ontario Canada · Report To: VP, Distribution · Description of Duties and Responsibilities: · Operations: Provide industry leading customer service to our customers. Wor ...

  • Amazon Web Services Canada, Inc.

    Csc Account Manager

    1 day ago

    Amazon Web Services Canada, Inc. Toronto, Canada

    Bachelor's degree or equivalent · - 3+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience · AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fa ...

  • CIBC

    Financial Services Specialist/financial Advisor

    1 week ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • CIBC

    Financial Advisor/financial Services Specialist

    1 day ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • CIBC

    Financial Services Specialist/financial Advisor

    1 week ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • MINT Capital MIC Inc.

    Compliance Officer

    1 week ago

    MINT Capital MIC Inc. Mississauga, Canada

    The Compliance officer will be responsible for managing compliance issues that arise in relation to: · - Mortgage Investment Company (MIC) and Exempt market dealers and exempt offerings, · - Review KYC and suitability assessments and AML inputs. · - Prepare compliance-related fil ...

  • Bayshore HealthCare

    Manager, Complex Care

    6 days ago

    Bayshore HealthCare Mississauga, Canada

    The Manager, Complex Care provides leadership and support to the Coordination Team and Recruiter to meet client needs and business objectives. This position also supports and actively participates in risk management activities which includes internal and external auditing program ...

  • Morguard

    Law Clerk/paralegal

    1 day ago

    Morguard Mississauga, Canada

    The Litigation Law Clerk is accountable to the General Counsel for provision of general administrative and support for all Morguard and client entities. · DUTIES AND RESPONSIBILITIES · - **Reporting and Filing** · Coordinates and assists with annual reporting documentation; perfo ...

  • RJMwealth

    Mutual Fund Processing Administrator

    1 week ago

    RJMwealth Mississauga, Canada

    **About us**: · RJMwealth is seeking a full-time mutual fund processor to join our Mississauga office and team. · RJMwealth is a management owned and operated financial planning organization. We're based in Port Credit, Mississauga. Since 1996 RJMwealth has been specializing in i ...

  • Scotiabank

    Insurance Sales Associate

    5 days ago

    Scotiabank Mississauga, Canada

    Requisition ID: 197065 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **Purpose** · The position is responsible for providing Insurance Consultants with the support they require to drive new business and advisor engageme ...

  • HSBC

    Bilingual Premium Banker

    2 days ago

    HSBC Mississauga, Canada

    Opening up a world of opportunity. · We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. · We're here to use our unique expertise, capabi ...

  • HSBC

    Premium Banker

    6 days ago

    HSBC Mississauga, Canada

    Opening up a world of opportunity. · We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. · We're here to use our unique expertise, capabi ...

  • CDW

    Co-op - Forsythe Managed Services

    6 days ago

    CDW Mississauga, Canada

    **JOB SUMMARY**: · The Co-op student acts as a facilitator to the MSS team, providing ticket routing and assignment along with handling other ad-hoc duties while providing first-level technical support to the MSS clients. The student also works towards ensuring defined service le ...

  • Citi

    IT PMO Analyst

    6 hours ago

    Citi Mississauga, Canada

    **Job Background/Context**: · PMO Analyst in the Financial Risk Technology organization for the Cross Markets Risk area. · **Key Responsibilities**: · This role will be accountable for the following responsibilities: · - Establish best practices and Citi approved Project manageme ...

  • City of Mississauga

    Events Assistant

    3 days ago

    City of Mississauga Mississauga, Canada

    Req ID: 24097 · Vacancy Type: Temporary · Number of Positions: 1 · Closing Date: 11/13/2023 · **Job Summary**: · The role is responsible for supporting the booking and coordination of indoor events at Living Arts Centre, Paramount Fine Foods Centre, Meadowvale Theatre and Small A ...

  • Assante Financial Management Ltd. / WWH Financial Group

    Associate - Client Services

    1 week ago

    Assante Financial Management Ltd. / WWH Financial Group Mississauga, Canada

    We are seeking an individual who desires a long-term opportunity to grow and advance, helping shape an already successful financial planning practice. · Being a member of a small but growing team within a large firm, you gain exposure to many different aspects of the business. Ou ...

  • Messer Canada Inc

    Logistics Planner

    5 days ago

    Messer Canada Inc Mississauga, Canada

    **Why you'll enjoy working for Messer**: · - Competitive pay · - Vacation during the first year of employment · - Medical/Dental/Vision/Life Insurance Coverage · - Retirement Benefits with employer contribution · - Set, day-shift schedule - Monday to Friday - 40 hours/week · - Pa ...

  • BMO Financial Group

    Investment Specialist, Bmo Investment Centre

    1 week ago

    BMO Financial Group Mississauga, Canada

    VIRTUAL59 - HomeRes - ON - BMO XXXXX Ontario,X0X 0X0 · Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customer's objectives. Fulfil ...

  • Edward Jones

    Manager

    5 days ago

    Edward Jones Mississauga, Canada

    **You could say we're at the center of the center.** · Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams a ...