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    front desk clerk, hotel - Edmonton, Canada - ILIYAN HOSPITALITY INC

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • Secondary (high) school graduation certificate
    • Tasks

    • Process group arrivals and departures
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Exchange foreign currency
    • Process guests' departures, calculate charges and receive payments
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Contact customers to deliver requested wakeup calls
    • Provide customer service
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods
    • Experience

    • 2 years to less than 3 years
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 32 hours per week


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