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    Senior Business Analyst - Mississauga, ON, Canada - Avenu Insights & Analytics

    Avenu Insights & Analytics
    Avenu Insights & Analytics Mississauga, ON, Canada

    1 week ago

    Default job background
    Full time
    Description
    Full Time Professional Atlanta, GA

    In this role, the right candidate will work as part of a project delivery team, analyzing and gathering requirements, enhancing configurations, training, improving business processes, and ensuring overall client satisfaction.

    As a liaison between our pension clients and our programing team, we are looking for individuals with the ability to work independently and collaboratively towards delivering effective and quality solutions that meet our client business needs.

    You will have experience and working knowledge of Pension and Benefits, specifically Canadian Defined Benefit and or Defined Contribution pension plans.

    If you have past experience with pension plans and or a background in Actuarial Sciences, we want to hear from you.

    Responsible for analyzing customer requirements and the analysis of information/data.
    Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management.
    The role leads the effort to analyze, validate and document the business and system requirements.

    Acts as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture.

    Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions.

    This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements.

    Provide daily support to clients during system development and implementation, including telephone support / contact for clients.
    Participate in upgrade or new implementation projects from beginning to end or parts of a major project. Participate in sessions with client to collect business requirements (JAD).
    Provide client training.
    Business Analysis/Documentation

    Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers.

    Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables.
    Quality Assurance
    Ensure the system meets legislative compliance and accuracy standards. Formulate quality assurance standards / programs for client installations.
    Write comprehensive test plans as needed for upgrades / changes.
    Test template application, custom work, defect fixes etc providing QA of the system.
    Enter, update defects in the CPAS Quality system
    Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.
    A minimum of 5-7 years Canadian pension or benefit related experience.
    Pension plan administration (DB and/or DC) (e.g. PPAC or CEBS course - Pension Plans & Other Retirement Income
    Business Analyst Certification
    Enthusiastic and high level of creative energy.
    High integrity and commitment to quality.
    Demonstrates personal accountability / commitment for clients, projects, tasks and responsibilities.
    Work from home
    Constantly operates a computer
    The person in this position frequently communicates via telephone/teams/email

    Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs.

    Avenu's revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect.

    The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

    Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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