Jobs
>
Toronto

    Performance Delivery Manager - Toronto, Canada - WCG International

    WCG International
    WCG International Toronto, Canada

    6 days ago

    Default job background
    Full time
    Description

    Job Details

    Description

    Who we're looking for

    Performance Delivery Manager

    Program: Employment Ontario

    Status: Permanent Full-Time

    Location: Toronto, ON - hybrid

    Like WCG, you believe in the power of work to transform lives. As a Performance Delivery Manager, you'll be responsible for setting and monitoring performance goals for the Contract Management team, leading and coordinating work, and driving performance through performance improvement measures. Reporting to the Director Operations (Toronto), this role plays a critical role in ensuring the efficiency and effectiveness of contract management processes and the achievement of WCG objectives.

    What you'll do

  • Collaborate with the Director Operations and other WCG stakeholders to establish performance goals and metrics for the Contract Management team, aligned with organizational objectives and priorities
  • Develop and implement performance tracking mechanisms, dashboards, and reports to monitor team performance and progress towards goals on a regular basis
  • Identify and address priority areas for performance and continuous quality improvement to be addressed as part of a Service Provider, Improvement Plan- overseeing the process to ensure fairness, adherence to guidelines, and report on progress and assessment of risk.
  • Develop a Service Provider management strategy for the catchment, in consultation with the Director, Operations and Senior Contract Manager
  • Lead and coordinate the work of the Contract Management team, providing guidance, direction, and support to ensure the timely and effective execution of contract management processes and activities
  • Ensure the management of a network of Service Providers, through the Contract management Team, ensuring they provide the highest level of service for Participants, and meet and exceed the contractual minimum expectations for performance and service standards.
  • Ensure that Service Providers are managed in line with the Service Provider Management Framework, and that meetings are documented with clear actions.
  • Develop and maintain effective relationships with Service providers and other operational colleagues and appropriate external stakeholders to ensure that WCG's Service providers perform at the highest level across the contracts they deliver
  • Develop and maintain an effective relationship with the Director, Operations to ensure that strategies to drive performance improvement and manage underperformance, align with catchment priorities and requirements to meet the needs of the funder and wider social impacts

    • What you bring

  • A post-secondary degree, or diploma in business or related discipline
  • Minimum five years of recent Contract Management experience
  • Advanced understanding of and experience managing government funded or public sector contracts
  • Experience working in a legal, regulatory or procurement environment
  • Advanced negotiation skills and ability to develop strong partnerships
  • Strong leadership and management skills, with the ability to inspire, motivate and empower team members to achieve excellence
  • Advanced qualitative and analytical skills
  • Advanced communication and stakeholder relations skills
  • Excellent organization, administrative and time management skills; ability to prioritize duties
  • Highly motivated; works well in a team environment with excellent interpersonal skills
  • Advanced MS Office skills
  • Flexibility and the ability to work in different locations and travel as required
  • Must successfully pass a Criminal Record Check

    • What we offer

  • Competitive salary of $, - $, per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork
  • Altus Group

    Delivery Manager

    2 days ago

    Altus Group Toronto, Canada Temps plein

    Catégorie d'emploi: · Technologie Gamme des niveaux de rémunération : · $66, $155,405.00 Clause de non-responsabilité : L'échelle salariale de base représente les tranches inférieure et supérieure de la « gamme des niveaux de rémunération » du groupe Altus pour ce poste dans ...

  • Rivian

    Manager Delivery

    1 week ago

    Rivian Toronto, Canada

    Role Summary: · We are seeking a proven leader to help us scale the future of Electric Vehicle test drives & deliveries. The Delivery and Mobile Operations Manager will own the offsite mobile operations including planning, scheduling, hiring, training, and coordinating with other ...

  • Raise

    Delivery Manager

    4 days ago

    Raise Toronto, Canada

    Our Banking client in** Toronto, ONTARIO** is looking to hire a **Delivery Manager** for a **12-months contract role.** · **What you will be doing** · - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowl ...

  • Altus Group

    Delivery Manager

    1 day ago

    Altus Group Toronto, Canada

    **Job Category**: · Technology · **Pay Grade Range**: · $66, $155,405.00 · **Disclaimer**: The base salary range represents the low and high end of Altus Group's "Pay Grade Range" for this position in the primary work location. Actual hiring salaries will vary depending on factor ...

  • TD Bank

    Delivery Manager

    5 days ago

    TD Bank Toronto, Canada

    417119BR · Project Management · Toronto, ON · August 17, 2023 · Hours · 37.5 · Workplace Model · Hybrid · Pay Details · Department Overview · Ready to be the change at TD Securities (TDS)? TD Securities (TDS) Transformation Delivery team implements efficient and effective deliver ...

  • Compugen Inc

    Delivery Manager

    1 week ago

    Compugen Inc Toronto, Canada

    **Job Title** · - Delivery Manager · **Vacancy No** · - VN6539 · **Work Location** · - Toronto, ON · **Base Pay Range** · - To be discussed during the recruitment process · **Job Details** · **About Compugen** · - Compugen is one of Canada's largest privately-owned Information Te ...

  • Kainos

    Delivery Manager

    2 days ago

    Kainos Toronto, Canada

    **Our people love the exciting and meaningful work they do, the cutting-edge resources and technology they have access to, the benefits we offer and the great community we've built. Want to join them?** · **Main purpose of the role & responsibilities in the business**: · **DELIVE ...

  • Ample Insight Inc.

    Delivery Manager

    1 week ago

    Ample Insight Inc. Toronto, Canada

    Company Description · - You will join a world-class team of engineers and data scientists from Facebook, Uber, Amazon and Google. We are a fast growing consulting firm based in Toronto with clients ranging from leading startups building impactful technologies to Fortune 500 compa ...

  • Hitachi Solutions Ltd

    Delivery Manager

    4 days ago

    Hitachi Solutions Ltd Toronto, Canada

    **Company Description** · **Company Overview** · Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business serv ...

  • Hitachi Solutions

    Delivery Manager

    4 days ago

    Hitachi Solutions Toronto, Canada

    Company Description · **Company Overview** · Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services ...

  • BIMM

    Delivery Manager

    2 days ago

    BIMM Toronto, Canada

    BIMM is booming, so we're looking for a **Delivery Manager **to join our team. · **Who we are** · BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape co ...

  • Scotiabank

    Manager, Delivery

    5 days ago

    Scotiabank Toronto, Canada

    **Requisition ID**: 167962 · **Purpose**: · Contributes to the overall success of the Data Office in ensuring specific individual goals, plans, initiatives are executed / delivered in support of the Bank's Data Strategy. Ensures all activities conducted are in compliance with gov ...

  • Xerox

    Service Delivery Manager

    1 day ago

    Xerox Toronto, Canada

    **City**:Toronto · **State/Province**:Ontario · **Country**:Canada · **Department**:Service Delivery · **Date**:Wednesday, February 22, 2023 · **Working time**:Full-time · **Ref#**: · **Job Level**:Manager · **Job Type**:Experienced · **Job Field**:Service Delivery · **Seniority ...

  • ThinkOn

    Service Delivery Manager

    1 week ago

    ThinkOn Toronto, Canada

    REMOTE · TORONTO, ONTARIO, CANADA. · FULL-TIME. APRIL 12, 2023 · Description · The · **Service Delivery Manager **will lead and be responsible for overseeing and improving the supply chain operations of ThinkOn IT equipment sourcing. The role will support the Engineer, Operations ...

  • ThinkOn

    Service Delivery Manager

    1 week ago

    ThinkOn Toronto, Canada

    The **Service Delivery Manager** will lead and be responsible for overseeing and improving the supply chain operations of ThinkOn IT equipment sourcing. The role will support the Engineer, Operations and Product team in all areas of procurement related to Infrastructure. This rol ...

  • Canadian National Railway

    Manager Delivery Modernization

    6 days ago

    Canadian National Railway Toronto, Canada

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automa ...

  • Reel One Entertainment

    Technical Manager, Deliveries

    1 day ago

    Reel One Entertainment Toronto, Canada

    Champlain Media, a company associated with Reel One Entertainment, a company held by Newen and A&E, is a dynamic international television production and distribution company with offices in Montreal, Vancouver, and Toronto. · Champlain Media is a dynamic international television ...

  • Bechtel

    Tunnels Delivery Manager

    1 week ago

    Bechtel Toronto, Canada

    **Requisition ID: 270487** · - ** Relocation Authorized: None**: · - ** Telework Type: Part-Time Telework**: · - ** Work Location: Toronto, ON** · Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jo ...

  • AlphaForce Technology Solutions

    Data Delivery Manager

    2 days ago

    AlphaForce Technology Solutions Toronto, Canada

    **Role: Data Delivery manager** · **Location: Remote Canada** · **Hiring: C2H** · JD · - Own E2E delivery of data projects & programs for 1 or more accounts · - Key point of contact for client & Ness mgmt. for delivery related aspects · - Partner with client stakeholders (DMs/AVP ...

  • City of Toronto

    Manager Capital Delivery

    1 week ago

    City of Toronto Toronto, Canada

    **Job ID**: 35647 · **Job Category**:Policy, Planning & Research · **Division & Section**:Solid Waste Management Services, SWM Infrastructure & Resource Management · **Work Location**:Dufferin Yard, 35 Vanley Crescent · **Job Type & Duration**:Full-Time, Temporary, 24 Months · ** ...