-
Onboarding Specialist
3 weeks ago
Thrive Internet Marketing Agency CanadaOnboarding Specialist · Remote / Digital Marketing / Full-Time · Thank you for checking us out We are Thrive, a full-service digital marketing agency based in Arlington, Texas. We have over 200 talented team members (respectfully referred to as Thrivers) based around the world. ( ...
-
Customer Onboarding Specialist
1 week ago
Craver CanadaDo you thrive on building positive client relationships and ensuring a smooth transition? Do you have a passion for the restaurant industry and a knack for tech? If so, then Craver wants you · About Craver · Craver is a Canadian tech leader, empowering local restaurants and foste ...
-
Customer Onboarding Specialist
6 days ago
Craver CanadaDo you thrive on building positive client relationships and ensuring a smooth transition? Do you have a passion for the restaurant industry and a knack for tech? If so, then Craver wants youAbout CraverCraver is a Canadian tech leader, empowering local restaurants and fostering v ...
-
School News CanadaAre you an experienced Customer Onboarding Specialist who is searching for a position with a rapidly expanding firm in where you can make an impact? · MealSuite is looking to hire a Customer Onboarding Specialist to serve as the primary interface with the customer during the impl ...
-
SRJ Chartered Accountants CanadaCloud Bookkeeping Manager and Onboarding Specialist · Firm Description · SRJ Chartered Professional Accountants is ranked as one of the Greater Toronto Area's top accounting, cloud bookkeeping, and tax accounting firms, servicing clients across the country and worldwide. We are ...
-
SRJ Chartered Accountants CanadaCloud Bookkeeping Manager and Onboarding Specialist · SRJ Chartered Professional Accountants is ranked as one of the Greater Toronto Area's top accounting, cloud bookkeeping, and tax accounting firms, servicing clients across the country and worldwide. We are registered with the ...
-
Human Resources Specialist
1 week ago
Aquatech Canadian Water Services Canada**General information**: · **Reference number **: · **Legal structure**: · ACWS · **Work schedule**: · Monday to Friday · **Work shift**: · Day · **Hours/week**: · 40 · **Salary**: · 60000 · **Job details**: · **Job status**: · Permanent · **Job type**: · Full time · **Job title ...
-
Payroll Technician
3 weeks ago
LCI Education Canada**RESPONSIBILITIES**: · - Support & back up to the Payroll Administrator & Benefits Specialist; · - Reconciliation of the Group Insurance invoices; · - Follow up on Group Insurance enrollments; · - Coordinating with HR about payroll changes (Onboarding & Offboarding); · - Carry o ...
-
People Operations Specialist
2 weeks ago
Warner Bros. Discovery Kanata, Canada**_Every great story has a new beginning, and yours starts here._** · **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** · **Who We Are ** · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, ...
-
Kitco Metals Inc Canada**OBJECTIF** · En tant que responsable de la gestion de la relation client et de la défense des intérêts des clients chez Kitco, vous jouerez un rôle essentiel dans l'engagement, la rétention et la fidélisation des clients, ainsi que dans les achats répétés, grâce à des initiativ ...
-
Revenue Operations Specialist, Canada
3 weeks ago
Novocure Canada**JOB SUMMARY**: · The **Revenue Operations Specialist - Canada** will serve as the primary support person for all reimbursement related activities and as the point of communication for physicians and their treatment site support staff for patient onboarding. The Revenue Operatio ...
-
Payroll Technician
2 weeks ago
LCI Education CanadaLCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year. · LCI Education also provides solutions to workforce challenges with ada ...
-
Product Support Specialist
3 weeks ago
Genetec Canada**The team**: · The Product Support Specialist will work as part of a dynamic team providing Genetec's customers with best-in-class technical assistance for the Synergis (Access Control) products. They will utilize their technical troubleshooting skills to resolve product-related ...
-
Intermediate Customer Success Manager
1 week ago
Lytica Inc. Kanata, Canada**About Lytica** · Based in Ottawa Canada, Lytica is a Supply Chain Intelligence company that has grown to become the most trusted electronic component cost reduction and risk mitigation platform worldwide. Lytica provides the only commercially available SaaS (Software as a Servi ...
-
Intermediate Customer Success Manager
3 weeks ago
Lytica Inc. Kanata, Canada**About Lytica** · Based in Ottawa Canada, Lytica is a Supply Chain Intelligence company that has grown to become the most trusted electronic component cost reduction and risk mitigation platform worldwide. Lytica provides the only commercially available SaaS (Software as a Servi ...
-
Manager, Client Success
1 week ago
ZayZoon Canada**Canada** · **Client Success /** · **Fulltime /** · **Remote** · **JOIN THE COMPANY RESHAPING THE WORLD OF FINANCIAL WELLBEING** · **WHO WE ARE** · - We are a **well-organized, well-funded** and **fast-growing** Financial Technology and HR company that **does right by employees* ...
-
Conflicts Specialist
3 weeks ago
Gowling WLG Canada**ABOUT GOWLING WLG** · At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, ...
-
Planning and Reporting Specialist
1 week ago
BGIS Canada**Who We Are** · BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that w ...
-
Cwb Wealth Client Service Specialist Career
1 week ago
CWB Financial Group CanadaAt · CWB · , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing ...
-
Partner Solution Specialist
3 weeks ago
Martello Technologies Kanata, CanadaWe're seeking a qualified Partner Solution Specialist who provides consultation and product expertise to guide clients in setting up and/or managing their business using Martello's tools and products. This role will be on pre-sales support, post sale delivery and strategy for Mit ...
Onboarding Specialist - Canada - Practice
3 weeks ago
Description
Practice helps solopreneurs do more, faster. Our software is ambitious in its scope — we're building a customizable, modern CRM for the business of one. Workflows, payment automation, scheduling, forms, notes, real-time messaging, and more; solopreneurs can run their entire business on Practice.
The Onboarding Specialist will work closely with the Growth Lead and the Product Marketing Lead to successfully onboard, engage and grow the Practice customer base. As an Onboarding Specialist, you'll have a heavy hand in developing and building a repeatable, scalable plan to strategically onboard customers to Practice.
You'll achieve growth by learning from hands-on conversations, building relationships, and asking the right questions to gain a well-rounded point of view of coaches and the problems they face day-to-day. You'll also develop deep customer insights and competitive knowledge to ensure Practice provides remarkable, differentiated solutions and creates delight during every step of the customer experience.
You have
Energy, interest, and passion to interact with prospective customers and current customers
Desire to "do" and learn from doing in a hands-on capacity as you go from zero to one
Comfort presenting in front of prospective customers
Curiosity to ask many questions; both internally and externally
You've made a few mistakes and you can talk about them
Natural story-telling abilities and an intent to always be clear and concise in your communication
A willingness to fight for the customer and always advocate for value on their behalf
In your first 6 months at Practice, you will
Develop, improve, and innovate the onboarding playbook as you onboard hundreds of customers to Practice in your first 6 months
Manage the acquisition funnel from the initial touchpoint of a lead through trial to becoming a customer of Practice
Nurture prospective relationships and become a trusted advisor for each of your customers
Keep a pulse on coaching trends and act as the voice of the customer to inform our product and marketing, design teams
Maintain a deep understanding of the Practice product and the coaching industry to drive customer engagement and meet your customers' business objectives
Champion customer needs internally throughout product meetings, roadmap discussions customer experience reviews; ultimately placing customer needs first — always
Strong English skills in both written and verbal are critical to success. Internally, English is our designated language for team communication and our customers primarily communicate with us in English too.
We have a very international team, but we actively seek to increase our diversity. We particularly welcome applications from women, and from people of color and minority ethnic candidates.
We work remotely. You can be located anywhere, but some important work conversations will happen during ET (America/New_York) working hours.
You will have enormous latitude to do the job as you see fit. Great collaborators set their own hours and get things done their own way.
As an early employee with a team of repeat founders, you will have a front-row seat to watch how it can be done. Our team is outstanding, and over the next few years, you will have the opportunity to level yourself up multiple times.
To apply: email your resume and cover letter to with the subject being the position you are applying for followed by your name.
#J-18808-Ljbffr
