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Field Service Installation Specialist - Toronto, ON, Canada - Iris Scientific Inc.
Description
Microscopy Service Specialist - TorontoBenefits:
Health, Dental, Vision, Life Insurance, Long Term Disability, RRSP
Iris Scientific is a specialty recruitment agency laser focused on sales, marketing, and technical roles in the North American Scientific Instrumentation Industry.
We are working with a market leading global microscopy and imaging instrumentation manufacturer to find a Microscopy Service Specialist based out of the Greater Toronto Area.
Reporting directly to the National Service Manager, this position is responsible for: all microscopy demo equipment service and coordination, in office repairs, service reporting, quality control and logistics for the Microscope Division.
It is ideally suited to a recent science or engineering graduate (BSc or MSc) looking to jumpstart their industry career, with:
hands on experience with microscopy and/or other advanced scientific instruments (spectrometry, flow cytometry, etc)
a strong technical aptitude, with a comfort level for troubleshooting and repair of advanced equipment
advanced knowledge of computers and software
strong interpersonal skills to collaborate with service and sales colleagues, as well as customers
Directly responsible for the quality, condition, allocation and shipping of all the demo systems
Work with Service Manager and Service Operations Coordinator to manage and service in house microscope repairs, including demonstration, inventory and customer orders
Maintain and help develop web based reporting system for all service and support activities
Run weekly and monthly service and demo equipment reports
Working with senior service engineers, assist with in-field customer installations and service
Packing of demo systems as required.
Attend advanced microscopy service, maintenance, and installation training courses
BSc required (Life / Physical Science or Mechanical / Electrical Engineering preferred)
Strong technical and mechanical aptitude, with electrical optical instrumentation knowledge preferred.
Comfort and experience with advanced equipment troubleshooting, repair, and installation
Advanced knowledge of computer hardware and software
Must be fully fluent in English
French language skills is an asset
Ability to travel overnight up to 25% of the time
Requires a valid current drivers license