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    Technical Business Analyst - Mississauga, Canada - SA Technologies

    SA Technologies
    SA Technologies Mississauga, Canada

    1 day ago

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    Description

    Position: Technical Business Analyst

    Reporting To: Senior Director, Technology & Integration

    Location : Mississauga, ON

    Direct Hire (FTE)

    The Ideal Candidate

    The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions, ensuring the smooth integration and optimization of supply chain systems. This role requires a deep understanding of supply chain processes, excellent documentation and process mapping skills and proficiency in SQL.

    The Technical Business Analyst will demonstrate the following experience/competence:


    • A bachelor's degree or higher in Business, Information Technology, or a related field.


    • Proven experience as a Business Analyst with a focus on supply chain processes, preferably within a 4PL environment.


    • Strong documentation skills with the ability to create clear and concise business requirements, functional specifications, process maps, and technical requirements.


    • Proficiency in SQL for data analysis and reporting.


    • Will have a combination of business acumen, technical proficiency, analytical thinking, communication skills, and problem-solving abilities.


    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.


    • Knowledge of Azure environment, EDI, and API integration.

    Responsibilities


    • Collaborate with business stakeholders to understand and analyze supply chain requirements, ensuring alignment with organizational goals and objectives.


    • Conduct thorough analysis and documentation of current supply chain processes, identifying areas for improvement and optimization.


    • Develop and maintain comprehensive documentation, including business requirements, functional specifications, process maps, and technical requirements.


    • Utilize SQL skills to query and analyze data, providing insights to support decision-making processes.


    • Work closely with development teams to ensure accurate and timely implementation of technical solutions that address business needs.


    • Leverage knowledge management techniques to capture, organize, and share information effectively across the organization.


    • Draft and communicate clear and detailed technical requirements to development teams, ensuring alignment with business objectives.


    • Develop and execute test plans to validate that solutions meet specified technical requirements.


    • To provide training, support, and maintenance for the solutions and resolve any issues or defects that may arise.


    • Administer and customize SharePoint solutions to facilitate effective collaboration and information sharing.

    Soft Skills


    • Strong analytical and critical thinking skills.


    • Able to understand the impact of decisions on other disciplines.


    • Excellent written and verbal communication skills.


    • Excellent organizational skills and attention to details


    • A proactive, "service-first" attitude combined with ability to work independently on projects with tight deadlines and minimal supervision.

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