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Brampton

    Client Representative Assistant - Brampton, ON, Canada - FASTSIGNS International. Inc

    FASTSIGNS International. Inc
    FASTSIGNS International. Inc Brampton, ON, Canada

    2 weeks ago

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    Description

    Have friends or people told you or suggested you go into sales? Do you enjoy helping people solve problems by offering advice and consultation? As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.

    You will work with customers in numerous ways such as email, telephone, in-person and at their place of business.

    You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

    FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry.

    At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

    You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

    We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life.

    Under general direction, the Visual Communications Assistant assists the Center Manager/Franchisee in the administration of daily center operations.
    Answer the phone and direct callers to the appropriate individual.
    Assist the sales team as needed (i

    e:
    contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, delivering orders when needed, making competitive "shopping" calls, etc.).

    Maintain center appearance by vacuuming, emptying trash cans, cleaning counters and windows, straightening showroom, update in-store merchandising and keeping area neat.

    Order and manage office supplies; Assist Outside Sales Professional(s) as needed (i

    e:
    contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer service needs)
    Input data, fax, mail, copy and file. Participate in and practice the brand mentality of "Everybody Sells".

    Serve as a backup for answering the phone if the franchisee, manager and sales/service employees are busy assisting other customers.

    Understand the sales process enough to consult with customers to determine project needs and solutions.

    00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.

    We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

    All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

    Phone
    Do you have any customer service experience?
    Please list any relevant experience you have with customer service or project management.
    How comfortable are you making outbound phone calls to potential customers?
    Typically Monday through Friday business hours
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