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    Customer Support Engineer - Waterloo, ON, Canada - Ansys

    Ansys
    Ansys Waterloo, ON, Canada

    2 weeks ago

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    Description
    Powering Innovation That Drives Human Advancement


    When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation.

    For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation.

    From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

    Join the Ansys Customer Excellence team to support our customers with their LS-DYNA simulations and help grow Ansys' business.

    You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products.

    You will be a part of our team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers.

    At Ansys, our people are our greatest assets, and we will support you with the resources you need so that you can make an impact from day one.

    Ansys offers a good work/life balance with flexible hours and many opportunities to learn and grow.


    Location:
    Canada remote.

    Key Duties Help customers with LS-DYNA and Ansys simulations.
    Provide high-quality and timely customer service to ensure customer satisfaction.
    Improve Ansys software by submitting defects (bugs) and enhancement requests.
    Learn new LS-DYNA and Ansys features to support new releases.
    Help marketing and sales with demos and training material as needed.
    Knowledge of LS-DYNA, Ansys or other structural CAE software (Abaqus, Radioss, Nastran, OptiStruct, Pam-Crash, etc.).
    Fluent in writing and speaking English.
    Projects a professional image and demonstrates business acumen; Enjoy helping others.
    Preferred Qualifications Master of engineering + 3 years of relevant experience or a PhD in engineering.
    Crashworthiness, impact, drop test, and forming with explicit dynamic software.
    Experience solving industrial problems with LS-DYNA.
    Experience with metal plasticity and failure, hyper-elasticity, and composite materials.
    Automation and customization with Python.
    We fuel new ideas, build relationships, and help each other realize our greatest potential. Together as ONE Ansys, we are powering innovation that drives human advancement.


    INCLUSION IS AT OUR CORE

    We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

    LI-Remote

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