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    Product Manager, Digital - Montreal, Canada - Bell Media

    Bell Media
    Bell Media Montreal, Canada

    4 days ago

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    Description

    Req Id:

    At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

    If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

    The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms. We're looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.

    Summary

    As a team member of Bell Media, you will be involved in the evolution and management of the product lifecycle, from inception through execution and enhancements, and is flawlessly executed on time. This role is inherently cross-functional and the ideal candidate will work with internal partners including the Creation and Product Owner teams to deliver on the product roadmap and ensure quality products to the consumer.
    The Product Manager will work with the Senior Product Manager and stakeholders to define the product vision, strategy and feature requirements for Bell Media's Account Management portfolio, which includes user authentication and authorization, account and subscription management, purchasing and billing, user settings and preferences, security and compliance. These user-centric requirements span across multiple brands on mobile web, mobile applications, online sites, connected TV and emerging digital platforms.

    A day in the life of a Product Manager
    There truly is no typical day in the life of a product manager at Bell Media. There are core responsibilities that you will manage including strategy, research, road mapping, analysis, communication, and product performance. You have a strategic role in growing and engaging audience on digital as well as deliver the best user experience while working with marketing for acquisition strategy. You are responsible for defining your optimal day, thinking holistically about your role, and how you can bring the most value to the organization and your customers. To collaborate with one another, our teams use tools like Jira, Confluence, Slack, Webex. While it is a fast-paced environment that is also what makes the job so dynamic

    Key Responsibilities

    • Contribute to and clearly communicate the vision and objectives of Bell Media's Account Management program, and the role this plays in executing the overall digital strateg
    • Work with the Senior Product Manager to deliver on the product vision and with product owners to translate into the product roadmap
    • Maintain a deep understanding of the industry-wide user account management landscape along with a keen view of current trends and opportunities as they relate to Bell Media
    • Support innovation to deliver enhanced authentication features such as single sign-on and 2FA, user profile and preference management capabilities, and advanced payment and billing functionalities with great user experiences
    • Enforce compliance with industry regulations (SOX, CASL), payment data security standards and other business policies that protect data privacy and integrity. This includes processes required to track user activity to gain the data we need in case of a security incident
    • Work closely with stakeholder partners and translate business needs into functional requirements for product delivery and development teams
    • Focus on customers, markets, trends, revenue and business value
    • Be the subject matter expert for the scrum team and engage the team to own the product by knowing the customers they're delighting, understanding the problem they're solving and maximizing the value of the product they are building

    Critical Qualifications

    • 3+ years of experience with agile product management
    • Experience with delivering digital enterprise-wide user account management and billing products and strategies
    • Ability to translate organizational vision into a product vision
    • Proven problem solving ability with complex, technical and abstract concepts
    • Effective planning, prioritizing and organizational skills
    • Leadership and communication skills
    • Experience in digital media and telecommunications is a plus

    Preferred Qualifications

    • A high energy, self-motivated individual with a positive, entrepreneurial spirit
    • Tenacious with a creative approach to achieving goals
    • A team player with the confidence to challenge & escalate when necessary
    • Experienced at product management, and collaborating with external parties to design and develop technology solutions
    • Able to interact with all levels of stakeholders, exceptional leadership and communication skills, lead client stakeholder meetings and influence proposition design decisions
    • And, as a plus, experienced with CI/CD.

    #LI-SS1

    #EmployeeReferralProgram

    Adequate knowledge of French is required for positions in Quebec.

    Additional Information:

    Position Type: Management
    Job Status:     Regular - Full Time
    Job Location:     Canada : Quebec : Montreal
    Work Arrangement: Hybrid
    Application Deadline: 05/17/2024

    For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

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