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Gatineau

    Customer Care Specialist - Gatineau, Canada - beBee Professionals

    beBee Professionals
    beBee Professionals Gatineau, Canada

    Found in: beBee Professionals CA - 17 hours ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description
    beBee Professionals is looking for a Customer Care Specialist to join our team in Gatineau. The successful candidate will be responsible for providing excellent customer service to our clients.


    The ideal candidate should have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.

    The successful candidate should also have a strong understanding of customer service principles and practices, as well as the ability to troubleshoot customer issues.


    Responsibilities include:

    • Responding to customer inquiries in a timely and professional manner
    • Resolving customer complaints and issues
    • Maintaining customer records
    • Updating customer information in the database
    • Providing feedback to management on customer service issues

    Qualifications:

    • Minimum of two years of customer service experience
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong understanding of customer service principles and practices
    • Ability to troubleshoot customer issues
    If you are interested in this position, please apply on beBee today
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