Jobs
>
Toronto

    Information Technology Operations Analyst - Toronto, Canada - Astek

    Astek
    Astek Toronto, Canada

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    The Astek Group

    Founded in France in 1988, Astek is a global player in engineering and technology consulting. With its expertise in various industrial and tertiary sectors, Astek supports its international clients in the intelligent deployment of their products and services, as well as in the implementation of their digital transformation.

    Since its inception, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and upskilling of its 7800 employees who are committed every day to promoting the complementarity between digital technologies and complex system engineering.

    In Canada, the firm specializes in IT consulting services and engineering. Our teams successfully drive our clients' development strategies. Around common values, we have gained their trust and address their business challenges by putting their needs at the center of our actions and priorities.

    This ecosystem of expertise enables Astek Canada to adapt quickly to evolving technologies, and all employees participate collaboratively in their development.

    Are you ready to take on a new challenge, give your career a boost, and participate in innovative and stimulating projects?

    Join a rapidly growing Group in Canada and worldwide that achieved a turnover of €600 million in 2023.

    Your mission would be:


    • Provide onsite support to employees and contractors for technical issues involving (but not limited to); applications and software as well as our provided devices and hardware.


    • Ensure a high level of service delivery in accordance with our Framework and policies.


    • Educate end users on hardware, software and access request processes.


    • Perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction.


    • Ability to troubleshoot, diagnose hardware issues and perform repairs on various types of laptops and desktops.


    • Identify trends and opportunities for improvement as well as provide ongoing feedback.


    • Identify and escalate wide-impact or potential wide-impacting outages.

    Your tech stack :

    Windows 10, 11, Edge/Chrome/Firefox/Safari, VOIP, Active Directory, Citrix/Remote Access, Blackberry, BYOD, Azure, Office for Mobile, All Microsoft office products, MS Teams and Webex, SCCM, variety of telephony devices and a good understanding of networking and Wi-Fi support. Experience with iPad, Tablets, Smartphone, and Android devices.

    Your profile:


    • Excellent written and oral communication skills.


    • Ability to work flexible schedules based on business forecast requirements (which are subject to change).


    • Above average computing and navigational skills.


    • Exceptional customer service skills.


    • Experience with ticketing systems is an asset.


    • A team player who collaborates effectively with peers and other teams.


    • Good knowledge of Microsoft 0365 products (Outlook, Word, Excel, OneNote and PowerPoint).

    Let's meet

    Do you like our common project?

    Apply here and join our team

    Our Advantages:


    • A tailored CARE policy deployed by our HR teams for our employees.


    • Our Diversity Charter.


    • Activities among colleagues such as Teambuilding or Happy Hours.

  • FNZ

    Operations Analyst

    3 weeks ago

    FNZ Toronto, Canada

    Who we are: · FNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650 financial institutions and 8,000 wealth management fi ...

  • Sumitomo Mitsui Banking Corporation

    Analyst - Operations Analyst

    2 weeks ago

    Sumitomo Mitsui Banking Corporation Toronto, Canada

    **Role Description**: · This position is responsible for monitoring the issuance and settlements of Letters of Credits, Documentary Collections, remittances. Daily settlements of money market and foreign exchange transactions. Responsible for the processing of new currency/intere ...

  • Raise

    Operations Analyst

    1 week ago

    Raise Toronto, Canada

    Our Banking client in **Toronto, Ontario **is looking to hire an **Operations Analyst **for an **8-months contract **role with Possibility of extension. · **What you will be doing** · - Process transactions within a wide range of complexity and support Supply Chain Finance team ( ...

  • Legal Aid Ontario

    Operational Analyst

    3 weeks ago

    Legal Aid Ontario Toronto, Canada

    Union: OPSEU PO · - Job Number: J · - Job Title: Operational Analyst (14 months) · - Job Type: Contract · - Contract Duration: 12 months · - City, Province, Country: Toronto, Ontario, Canada · - Job Location: Toronto · - Job Category: Business Analysis · - Job Classification: FP ...

  • Citco

    Operations Analyst

    3 weeks ago

    Citco Toronto, Canada

    Operations Analyst · Toronto, Canada · **About Citco** · Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end ...

  • CLEAResult

    Operations Analyst

    3 weeks ago

    CLEAResult Toronto, Canada

    **We are looking for a talented individual** · To join our team as an Operations Analyst to help deliver a residential energy affordability programs in Ontario. We are a close-knit team who are passionate and enjoy working with each other and the public. As an operations analyst, ...

  • Projectadvisor

    Analyst - Operations

    3 weeks ago

    Projectadvisor Toronto, Canada

    **Company Overview**: · We are a Toronto-based, **Strategic Management Consulting** firm that has been delivering for clients across Canada and 17 other countries for over two decades. We are committed to ensuring the success of our client's most important strategic initiatives. ...

  • Zurich Canada

    Operations Analyst

    3 weeks ago

    Zurich Canada Toronto, Canada

    The Opportunity · Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than ZRS. · If ...

  • LCBO

    IT Operations Analyst

    1 week ago

    LCBO Toronto, Canada

    LCBO · Location Address: · 100 Queens Quay East, 9th Floor, Toronto · Number of Openings: · Pay · $57, $98,482.00 · Job Posting Description: · IT Operations Analyst - Contract Duration: Up to 3 Months · Are you ready for a fun and rewarding job that utilizes your skills in a chal ...

  • CLEAResult

    Operations Analyst

    3 weeks ago

    CLEAResult Toronto, Canada

    Job Description Summary · At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every ...

  • EssenceMediacom

    Operations Analyst

    1 week ago

    EssenceMediacom Toronto, Canada

    **Job Title: Operations Analyst (Client Finance Associate)** · EssenceMediacom is a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 communica ...

  • Bank of America

    Operations Analyst

    2 weeks ago

    Bank of America Toronto, Canada

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...

  • CWB Financial Group

    Operations Analyst

    2 weeks ago

    CWB Financial Group Toronto, Canada

    At · CWB · , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: · - Putting people first and building relationships with intention- Seeking out and embracing new ideas- Believing that how we do things is as i ...

  • Zurich Insurance

    Operations Analyst

    3 weeks ago

    Zurich Insurance Toronto, Canada

    **The Opportunity · - Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than ZRS.- ...

  • EssenceMediacom

    Operations Analyst

    3 weeks ago

    EssenceMediacom Toronto, Canada

    **Job Title: Operations Analyst** · **Purpose of Job**: · The Operations Analyst will assist the Operations manager in the overall financial management of the client. They will work directly with the Client Service Teams controlling all financial aspects for their clients and pro ...

  • Beneva

    Operational Analyst

    3 weeks ago

    Beneva Toronto, Canada

    Job Posting Title: · Operational Analyst · Status: · Regular · **Job Description**: · KEY RESPONSIBILITIES: · - Manages, verify and enhances all French documentation of the Operational team- Act as a link between the French speaking departments and the English speaking department ...

  • EssenceMediacom

    Operations Analyst

    2 weeks ago

    EssenceMediacom Toronto, Canada

    **Job Title: Operations Analyst (Client Finance Associate)** · EssenceMediacom is a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 communica ...

  • Legal Aid Ontario

    Operational Analyst

    3 weeks ago

    Legal Aid Ontario Toronto, Canada

    Company Bio · Legal Aid Ontario employees are committed to making a difference in the lives of our clients. · As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure eac ...

  • Scotiabank

    IT Operations Analyst

    3 weeks ago

    Scotiabank Toronto, Canada

    **Requisition ID**: 175664 · Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We foc ...

  • LCBO

    Operations Analyst

    2 weeks ago

    LCBO Toronto, Canada

    LCBO · Location Address: · 100 Queens Quay East, 9th Floor, Toronto · Number of Openings: · 1 · Pay · $57, $97,506.00 · Job Posting Description: · Operations Analyst - Grocery Operations (Contract upto 12 months) · Do you see yourself as an advisor, providing insightful expertise ...