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Front Desk Agent
Found in: beBee S2 CA - 3 weeks ago
W MONTRÉAL Montréal, Canada Full time· POSITION SUMMARY · Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed char ...
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FRONT DESK AGENT
Found in: beBee S2 CA - 3 weeks ago
Courtyard Marriott Montreal Centre-ville Montréal, Canada Full timeThe Courtyard Marriott is located in the · heart of Montreal, near the Palais des congrès, a few minutes from the most · famous underground city in the world, Place des Arts, shops and boutiques on · the effervescent rue Ste-Catherine and the Old -Montreal. The hotel offers 212 · ...
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Front desk agent
Found in: beBee S2 CA - 2 days ago
Montréal Marriott Château Champlain Montreal, Canada Part timeWork place : 1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9 · Status: Casual · Schedule type: Evening and Weekend · Salary: 33.06$ per hour · Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minut ...
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Front desk agent
Found in: beBee S2 CA - 1 week ago
Hôtel Travelodge Montréal Centre Montréal, Canada Part timeWork place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2 · Status: Part-time · Salary: 22.58$ per hour · The Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work ...
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Front desk agent
Found in: beBee S2 CA - 3 weeks ago
Club de tennis Île des Sœurs Montreal, Canada Full timePlace of work: 300 Chem. du Golf, Verdun, QC H3E 1A8 · Status: Full-time · Salary: 50 000$ per year · Established in 1971, this impressive sports complex offers its members 20 tennis courts as well as a sports center of more than 10,000 square feet located just minutes from downt ...
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Front desk agent
Found in: beBee S2 CA - 1 week ago
Le Nouvel Hôtel Montréal Montreal, Canada Part timeWorkplace : 1740 boulevard René-Lévesque Ouest, Montréal, Quebec, Canada, H3H1R3 · Status: Part-Time · Salary: 24,57$ per hour · Located in downtown Montreal, Le Nouvel Hotel gives you quick access to all means of transportation. You want to be surrounded by passionate professio ...
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support agent service desk
Found in: Talent CA C2 - 1 day ago
MobileComm Professionals, Inc Montreal, CanadaJob Description · Roles and Responsibilities: · • Responsible for responding to customer requests in a prompt, accurate, and professional manner · • Develop and maintain good client relationships while ensuring confidentiality · • Work with both internal and external teams to e ...
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front desk agent
Found in: Talent CA 2 C2 - 5 days ago
Woodland Motor Inn Saint Paul, CanadaEducation: · Expérience: · Education · No degree, certificate or diploma · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room reservations · Provide information on hotel facilities and services · Provide gene ...
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Spécialiste sénior performance qualité H/F
Found in: Jooble CA O C2 - 1 day ago
Four Seasons Hotels Ltd Montréal, QC, CanadaFour Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. · Whether you work with us, stay with us, live with us or discover with us, we b ...
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technical services support specialist
Found in: Jooble CA O C2 - 1 day ago
Air Canada Montréal, QC, Canada Full timeJob Description: · The Airport Service Help Desk Specialist provides 24/7, 365-day support to Airport Amadeus/Altea DCS users worldwide and E-ticket partners when required. Provide day of oversight of ops and act as a point of contact for the Airport Service Help Desk coordinato ...
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Service desk Associate
Found in: Adzuna CA C2 - 9 hours ago
Home Depot of Canada Inc. Pointe-Claire, Canada Part timeService Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. · Position Responsibilities · Ensure cust ...
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Associé du service à la clientèle
Found in: Jooble CA O C2 - 1 day ago
Aerotek Montréal, QC, CanadaAerotek fait partie du groupe Allegis, l'agence de recrutement n°1 aux États-Unis. Nous sommes une organisation privée comptant plus de 250 bureaux en Amérique du Nord et travaillons avec 95 % des entreprises Fortune 500. · Veiller à ce que nos employés contractuels, nos clients ...
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Spécialiste de la reconnaissance clients
Found in: Talent CA C2 - 1 day ago
Four Seasons Hotels and Resorts Montreal, Canada Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Night Auditor
Found in: Talent CA C2 - 8 hours ago
Silver Hotel Group Montreal, Canada Full timeNight Auditor · Aloft Montreal Airport is currently recruiting for a Night Auditor to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests w ...
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Spécialiste de l'intégration d'applications
Found in: Talent CA 2 C2 - 1 day ago
CB Canada Montreal, CanadaSpécialiste de l'intégration d'applications | Application Integration Specialist Spécialiste de l'intégration d'applications · Dans le cadre de ses ententes avec ses différents clients, Procom est actuellement à la recherche d'un Spécialiste de l'intégration d'applications pour u ...
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Senior Telephony Support Specialist
Found in: Talent CA C2 - 8 hours ago
GoTo Montreal, Canada Full timeDescription · Où vous trav aille rez : n'importe où au Québec Le développement logiciel chez GoTo Nous sommes les pionniers de la technologie du travail à distance. Notre mission est de concevoir des logiciels de travail innovants et flexibles qui offrent à chacun la possibilité ...
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EUC Deskside Support
Found in: Talent CA C2 - 3 days ago
Iron Systems Montreal, CanadaGeneral Description: · As a member of end user support team, FS Onsite Service Engineers are primarily focused on customer experience to ensure all interactions result in a positive outcome-based service. · Deliver a service that exceeds customer expectations. Listen and underst ...
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Spécialiste de la reconnaissance clients
Found in: beBee S2 CA - 18 hours ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
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CAC098: Receptionist/Mailroom Agent
Found in: Talent CA C2 - 3 days ago
FedEx Montreal, Canada Full timeJob Description Summary: · This position is responsible for ensuring that the facility maintains a smooth, efficient flow of mail on a daily basis, courier pick-up and delivery service and act as back-up to receptionist. It requires sorting and distributing the mail in a way tha ...
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Superviseur COOP
Found in: Jooble CA O C2 - 20 hours ago
Prattwhitney Longueuil, QC, CanadaSuperviseur COOP -Automne / COOP supervisor-Fall page is loaded · Superviseur COOP -Automne / COOP supervisor-Fall · Apply locations LOC Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada time type Full time posted on Posted Yesterday job requisition id Date Posted: · Countr ...
Front Desk Agent - Montreal, Canada - Le Centre Sheraton Montreal Hotel
Description
POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Le Centre Sheraton Montreal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Traiter toutes les entrées des clients via la confirmation des réservations, l'affectation des chambres, la distribution et l'activation des clés des chambres. Traiter tous les types de paiements, notamment les notes de chambre, l'argent liquide, les chèques et les cartes bancaires. Procéder au départ des clients, y compris la résolution de toute charge due, non payée ou contestée. Enregistrer et répondre à tous les appels, messages, questions ou demandes des clients et résoudre leurs problèmes. Collaborer avec l'entretien ménager pour suivre la préparation des chambres avant l'arrivée des clients. Informer les clients/visiteurs sur les procédures de stationnement et répartir les bagagistes et les valets selon les besoins. Orienter les clients et les informer sur l'hôtel et les lieux à visiter à proximité. Effectuer des rapports quotidiens (nombre d'arrivées, de départs), identifier les demandes spéciales et vérifier l'exactitude des rapports. Remplir les rapports de fermeture et de caisse indiqués dans le système informatique. Encaisser les chèques bancaires et les chèques de voyage des clients. Assurer le comptage de caisse en début et fin de quart. Équilibrer et déposer les recettes selon les spécifications de la Comptabilité.Suivre et appliquer toutes les politiques et procédures de sûreté et de sécurité de la compagnie et signaler les accidents, les blessures et les conditions de travail dangereuses au responsable. Suivre et appliquer toutes les politiques et procédures de la chaîne ; s'assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d'informations propres à la bannière et/ou à l'hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la compagnie, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et courtois lors de toute communication ; répondre au téléphone en employant le langage approprié. Développer des relations professionnelles positives et constructives avec vos pairs. Se conformer aux exigences et standards de qualité. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
Marriott International souscrit au principe de l'égalité d'accès à l'emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable.
Avis aux candidats: Le Centre Sheraton Montreal Hotel prend au sérieux sa responsabilité en vertu de la législation provinciale applicable et elle assurera d'accommoder les candidats ayant besoin d'adaptation. Si vous avez besoin d'accommodement dans le cadre du présent affichage de postes ou de votre demande en ligne, veuillez nous joindre au ou par courriel au afin qu'un membre de notre équipe des ressources humaines puisse répondre à votre demande. Prenez note que ce numéro de téléphone et cette adresse de courriel ne sont destinés qu'aux personnes nécessitant des mesures d'accommodement pour postuler sur un emploi.