- Consistently demonstrate a sense of urgency in daily activities and a strong understanding of client impact
- Work collaboratively with others on the team to ensure proper handling of requests
- Prioritize and manage workload to ensure time is utilized wisely and individual productivity levels are being met
- Goal-oriented individual with a demonstrated passion for putting clients first
- Drive and self-motivation with eagerness to learn
- Ability to adapt quickly to change
- Working knowledge of Outlook, Microsoft edge and Excel
- Ability to work shifts within the hours of 7:00am - 9pm (PST) Monday to Saturday
- Previous administration experience
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Customer Service Agent
Found in: Jooble CA O C2 - 3 days ago
The Acquisition Group Vancouver, BC, CanadaCompensation : Commission based compensation dependent on commission rates associated to a successfully sold product. · We are in search of poised and diligent professionals to join our esteemed team at The Acquisition Group, for our client TELUS Communication as customer ser ...
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Guest Services Agent
Found in: Talent CA C2 - 5 days ago
Marriott Vancouver, CanadaAdditional Information Pay: $21.00/hour, 6 months pay is $24.50/hour and the one-year pay is $28.00/hour as per CBA, Seasonal position, Full Time · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouve ...
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Guest Services Agent
Found in: Talent CA C2 - 3 weeks ago
Marriott Vancouver, Canada Paid WorkAdditional Information Full Time, Overnight Shift, Pay: $21.00/hour, six months pay: $24.50/hour, one year pay: $28.00/hour as per CBA · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Cana ...
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Guest Services Agent
Found in: beBee S2 CA - 5 days ago
The Westin Bayshore, Vancouver Vancouver, Canada Part time SeasonalAdditional Information Pay: $21.00/hour, 6 months pay is $24.50/hour and the one-year pay is $28.00/hour as per CBA, Seasonal position, Full Time · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouve ...
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Contact Centre Service and Sales Agent
Found in: Jooble CA O C2 - 2 days ago
The Acquisition Group Vancouver, BC, Canada Full timeAre you people-oriented, career-driven, and value excellent CUSTOMER SERVICE and SALES? · Here's a rare opportunity to join one of Canada's most trusted and diversified brands in the marketing and consultant industry The Acquisition Group is a leading sales and marketing firm tha ...
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Guest Services Agent
Found in: Talent CA C2 - 22 hours ago
Accor Richmond, Canada Full time· Company Description · What's in it for you? · An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do · The only luxury hospitality group to be awarded Great Place to Work Canada · The opportunity to have fun at work alongside ...
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Guest Services Agent
Found in: Talent CA C2 - 6 days ago
FAIRMONT Richmond, Canada Full timeJob Description · Guest Service Agent · First impressions are everything Your engaging smile and warm, professional personality are what makes you a great Guest Service Agent at Fairmont Vancouver Airport. You will take care of the guests from the moment they arrive through to t ...
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Passenger Service Agent
Found in: Talent CA C2 - 5 days ago
PrimeFlight Aviation Services Richmond, Canada Part timeJob Details · Description · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you. · WHY WO ...
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customer service agent
Found in: Talent CA 2 C2 - 2 days ago
True Stitch Marine Inc. Richmond, CanadaEducation: Secondary (high) school graduation certificate · Experience: 3 years to less than 5 years · Tasks · Answer written and oral inquiries · Answer inquiries and provide information to customers · Arrange for refunds and credits · Explain the type and cost of services offer ...
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customer service agent
Found in: Talent CA 2 C2 - 1 day ago
True Stitch Marine Inc. Richmond, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Answer written and oral inquiries · Answer inquiries and provide information to customers · Arrange for refunds and credits · Explain the type and cost of services offered · Issue re ...
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Gutter Repair Technical Support Agent
Found in: beBee Professionals CA - 10 hours ago
beBee Professionals Vancouver, Canada Gutter repair - Technical Support FreelanceJob Offer: Gutter Repair Technical Support Agent · Location: Vancouver, Canada · beBee Professionals is looking for a Gutter Repair Technical Support Agent to join our team in Vancouver. · The successful candidate will be responsible for providing technical support to customers a ...
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Gutter Repair Technical Support Agent
Found in: beBee Professionals CA - 10 hours ago
beBee Professionals Vancouver, Canada Gutter repair - Technical Support FreelancebeBee Professionals is looking for a Gutter Repair Technical Support Agent to join our team in Vancouver. · The successful candidate will be responsible for providing technical support to customers who are experiencing gutter repair issues. This includes troubleshooting, diagnosi ...
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Customer Service Agent
Found in: beBee S2 CA - 2 weeks ago
New York Painting & Coating Ltd Surrey, CanadaCompany Name: New York Painting & Coating Ltd. · Job Location: Unit 201- Ave, Surrey BC V3S 2B9 · Permanent Position: Customer Service Agent. · No. of vacancies: 01 · Start Date: As soon as possible · Wage rate: $22 to $25 hourly (to be negotiated) / 30 to 40 hours per Week · BEN ...
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customer service agent
Found in: Talent CA 2 C2 - 3 days ago
New York Painting and Coating ltd. Surrey, CanadaEducation: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · Tasks · Advise clients on advertising or sales promotion strategies · Address customers' complaints or concerns · Answer inquiries and provide information to customers · Explain ...
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customer service agent
Found in: Talent CA 2 C2 - 1 day ago
New York Painting and Coating ltd. Surrey, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Advise clients on advertising or sales promotion strategies · Address customers' complaints or concerns · Answer inquiries and provide information to customers · Explain the type and ...
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Financial Services Customer Service Agent
Found in: Jooble CA O C2 - 2 days ago
goeasy Ltd Surrey, BC, Canadaeasyfinancial is one of Canada's leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no. · As a Financial Service Representative , you'll ...
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Commis/agent Technique Au Service À La Clientèle
Found in: Jooble CA O C2 - 3 days ago
pvtistes Port Coquitlam, BC, CanadaCommis/agent Technique Au Service À La Clientèle · La Plancha ENO Manufacture CANADA , une entreprise internationale et dynamique, est à la recherche d'un nouvel agent administratif à temps plein pour le support technique et la gestion administrative. Cette personne devra savoir ...
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Road Coordinator
Found in: Appcast CA C2 A - 2 days ago
Waypoint Vancouver, CanadaPOSITION OVERVIEW · As the Road Coordinator at Waypoint, you will play a vital role in coordinating our team of mobile insurance agents. Your primary responsibility is to ensure that our partner dealership clients receive prompt and efficient service. In addition to responding t ...
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Warranty Sales Support Representative
Found in: Appcast CA C2 A - 3 days ago
Summit Search Group Vancouver, BC, CanadaOur client, Protection Point Service Plans Inc. offers highly customized extended warranty solutions for Dealers in the Heavy Equipment and Agricultural industries within Canada. They are looking to a hire a Warranty Sales Support Representative out of their Ladner, BC office. Th ...
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Senior Production Underwriter, Commercial Property
Found in: Appcast CA C2 A - 3 days ago
Burns & Wilcox Canada Vancouver, CanadaThe Senior Production Underwriter, Commercial Insurance will be responsible for establishing relationships, driving sales and placing profitable business in the region and beyond. Using specialized knowledge and expertise in products and the industry, the Production Underwriter w ...
Account Services Agent - Vancouver, Canada - RBC - Royal Bank
Description
Job Summary
Responds to Field Partners and Third Party support inquiries. Acts upon continuous improvement activities to create a clear balance between the client experience and mitigation of operational or compliance risk with full alignment to CB Operations business objectives.Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.
Job Description
What is the opportunity?
As the Account service agent you will prioritization, co-ordination and control applications submitted for adjudication. You will create capacity for the adjudication team to maintain focus on implementation of strategies processes and disciplines, achieve business plan and enhance client experience.
What will you do?
What do you need to succeed?
Must - have
Nice to have:
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Competitive Compensation
• A professional and supportive team environment
• A comprehensive training program on internal processes and systems
• Career progression if you have what it takes to be the best
Job Skills
Communication, Credit Analysis, Customer Service, Customer Success, Data Gathering Analysis, Detail-Oriented, Group Problem Solving, Risk Management, Taking Ownership, TeamworkAdditional Job Details
Address:
2985 VIRTUAL WAY, SUITE 302:VANCOUVERCity:
VANCOUVERCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Personal and Commercial BankingJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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