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Vice President - Toronto, ON, Canada - Stonewood Group Inc.
Description
Hospitality & Health Care – Senior Vice-president, It, TorontoOur client is a large, very successful B to C service provider.
Founded as the merger of several firms, the company has grown to hundreds of locations across Canada, serving thousands of customers.
With headquarters in Toronto, the firm continues to pursue an aggressive growth strategy while staying true to its commitment to improving the lives of its customers.
The Senior Vice President, IT will provide the vision, strategy, direction and leadership in the development and implementation of all information technology infrastructure and systems projects and initiatives, and the security and support thereof.
Our client's infrastructure and systems support a large network of locations as well as thousands of customers and employees. Our client's corporate systems and infrastructure are primarily located, managed, and maintained centrally. Each location has certain local technology and systems resulting in associated complexities.The Senior Vice President, SVP IT will have overall responsibility for developing and implementing our client's technology strategy, building the strength of the IT organization and leading day-to-day execution, ensuring alignment of IT activities and initiatives with our client's business strategy.
Highly entrepreneurial corporate cultureEvaluate and shape the structure of the IT department to improve service levels, reduce risk, improve efficiency, leverage resources, and ensure appropriate and consistent communication across the organization to support our client's business strategy.
measure and report on relevant key performance indicators to executive leadership to ensure the IT organization is making timely progress.
Partner with appropriate executive teams to complete the operating and capital IT budgets.spend, proactively identifying investments required to maintain service levels, and/or to expand services to address improvement opportunities or potential risks.
Align IT risk management with enterprise risk management strategy;Key Performance Deliverables
~ Specific measures of performance relating to growth, profitability, quality, customer satisfaction, etc. Able to stand back from immediate problems in order to focus on more far reaching ideas.
Aims to improve upon past performance.
Stays ahead of the noise and sets the tone and agenda daily to drive the management team and employees towards the company's goals.
Quickly follows up on customer/client contacts and complaints. People ManagementEstablishes and communicates clear priorities and sense of direction. Adapts management style to achieve optimum results.
Makes an immediate positive impression upon others. Makes an immediate positive impression upon others.
Commercial Acumen
Applies appropriate commercial and financial principles; Seizes opportunities and acts upon them immediately; The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.
Bachelor degree in Computer Science or equivalent
Minimum of ten years of management experience required, including a minimum of five years as a Senior Vice President or equivalent position for a large, bilingual company with multiple locations and more than 5,000 employees.
Demonstrated success in building reliable and scalable infrastructure in a highly distributed environment.Demonstrated ability to conceptualize, launch and deliver multiple technology projects on time and within budget for a large, bilingual company.
Broad-based business and technical acumen in all aspects of information technology including full technology life cycle, budget management, resource allocations, network, hardware, software development, communications, and vendor/partner management.
Extensive knowledge of:
Information technology infrastructure – networking, hardware, data centres, co-location, cloud; Project management methodologies and tools
Experience in change management, communication and leadership of cross-functional teams.