- Monitoring and training other teammates to monitor various content sources (Web, Print, social media, etc.), determine relevance of content, and create daily media briefs inside deadlines.
- Create well-written and accurate summaries or analysis reports in accordance with clients' requirements and deadlines, as well as produce one-off reports and ad hoc tasks using raw data.
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Customer Success Specialist
1 week ago
Fellow Insights Inc Ottawa, CanadaHi, I'm Julia I'm the Customer Support Team Lead at Fellow. I joined Fellow in 2021 as an Implementation Specialist and for the past few months, I have been keeping the customer support process at the high-quality level we strive for. As the experts on our customers, our customer ...
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Client Success Specialist
1 week ago
Agility PR Solutions Ottawa, Canada**Title**: Client Success Specialist · **Department**: Client Success · **Language**: English · **Location**: Remote · **Who we are**: · Agility PR Solutions provides today's communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For almo ...
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Customer Success Specialist
6 days ago
Eperformance Inc. Ottawa, Canada**Description**: · To ensure that we continue to offer the best service to our clients, we are currently recruiting for a skilled and motivated **Customer Success Specialist **to join our team to assist customers in planning and understanding the best ways to utilize CRM software ...
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Customer Success Specialist
1 week ago
Eperformance Inc. Ottawa, Canada**Description**: · To ensure that we continue to offer the best service to our clients, we are currently recruiting for a skilled and motivated **Customer Success Specialist **to join our team to assist customers in planning and understanding the best ways to utilize CRM software ...
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Customer Success Specialist
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Trellis Ottawa, Canada**About Trellis** · Trellis is a B2B SaaS company that provides an AI-powered software platform for eCommerce merchants to generate more demand for their products. We use the latest advancements in artificial intelligence and automation to drive profitable sales for our clients. ...
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Customer Success Specialist
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mdf commerce Ottawa, Canada**mdf commerce Inc **. is an international team of over 700 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of our B2B and B2G customers. · Working in the eprocurement sector, we are currently looking for Customer Service Repre ...
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Bilingual Customer Success Specialist
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Field Effect Ottawa, CanadaPeople rarely can say that they work at a job they truly love—unless, of course, they work at Field Effect. We believe in investing in the personal and professional success of our employees. We want our teammates to feel great about the work that they do and about themselves when ...
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Full-time Student Success Specialist
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Algonquin College Ottawa, Canada Full timeDepartment: · ACCE Associate Chair (Julia Fortey) · Position Type: · Full-Time Support · Salary Range: · $33.38-$38.75-Hourly · Scheduled Weekly Hours: · 36.25 · Anticipated Start Date: · June 05, 2023 · Length of Contract: · n/a · Posting Information · Support Staff employees, a ...
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Full-time School Student Success Specialist
1 week ago
Algonquin College Ottawa, Canada Full timeDepartment: · School of Business and Hospitality (Julie Beauchamp) · Position Type: · Full-Time Support · Salary Range: · $33.38-$38.75-Hourly · Scheduled Weekly Hours: · 36.25 · Anticipated Start Date: · April 17, 2023 · Length of Contract: · n/a · Posting Information · Support ...
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Motion Ottawa, CanadaWorking at Motion Canada is about partnering - with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you'll partner with some of the most talented and humble men and women ...
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Customer Experience Specialist
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Obasan Ltd. Ottawa, CanadaSince 1985 Obasan has been manufacturing unique comfort offerings to their customers throughout North-America. We strive to please every customer with above and beyond expectation, prior, during and even after they've taken delivery of their products. · The successful applicant w ...
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CHEO Ottawa, CanadaCompensation Pay Range: · $37.45-$45.96 · **Job Description**: · DESCRIPTION · The child life specialist will be an integral part of the multi-disciplinary team within Neurodevelopmental Health (NDH) to help support, facilitate, and ensure the success of children/youth/families a ...
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Aptpuo-summer-2023 Pdp1249
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University of Ottawa Ottawa, CanadaLieu: · Campus principal · Trimestre: · 2023 Trimestre de printemps-été | Spring/Summer Term · Faculté: · Faculté d'éducation / Faculty of Education · Unité: · Teacher Education_TP · Titre du cours: · PDP1249 · Cote de cours: · Kindergarten, Part I · Section: · XL · Description d ...
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Scotiabank Ottawa, CanadaRequisition ID: 154123 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **Purpose of Job** · The Assistant, Investment Specialist will be responsible for working with an Investment Specialist(s) in support of their develop ...
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Resource Specialist, Materials Management
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Multiview Corporation Ottawa, Canada**Resource Specialist, Materials Management (Remote within Canada)** · Reporting to the Senior Manager of Client Support, the **Resource Specialist, Materials Management** is responsible for providing front-line support to our clients on escalated technical issues and queries usi ...
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Scotiabank Ottawa, CanadaRequisition ID: 177855 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **Purpose of Job** · The Investment Specialist, Administrative Assistant will be responsible for working with an Investment Specialist(s) in support o ...
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Specialist, Student Information Systems
5 days ago
healthcarecan Ottawa, Canada**Job Purpose**: · CHA Learning, the professional development division of HealthCare_CAN_, is looking for a dynamic Specialist in Student Information and Learning Management Systems to join our passionate and high-performing learning team. · HealthCare_CAN_ provides voice and rep ...
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Revenue Operations Systems Specialist
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Assent Ottawa, CanadaCompany Description · Assent is the supply chain sustainability management solution for the world's most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in ...
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Technology Sales
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Revenue Operations Systems Specialist
5 days ago
Assent Ottawa, CanadaCompany Description · Assent is the supply chain sustainability management solution for the world's most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in ...
Client Success Specialist - Ottawa, Canada - Agility PR Solutions
Description
Who we are:
Agility PR Solutions provides today's communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For almost twenty years, Agility has helped clients from across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media coverage and social conversations, and report on the impact of their public relations activities. Agility is one of the fastest growing companies in the PR tech space and it's recognized by users on G2 for ease of use, quick implementation, and outstanding customer service.
We are a remote-first company, with colleagues based across vibrant cities in Canada, US, the UK, Philippines and India. We are intentional in helping our teams realize their full potential, and continue to invest in their learning and development, career progression, offering competitive pay and benefits, enabling leadership and work environment.
About the Role:
Reporting to the Client Success Team Manager, the Client Success Specialist is in a critical client-facing position. Responsibilities include overseeing daily monitoring of media coverage for some of North America's biggest companies and international clients, liaising with clients daily, preparing analysis reports, troubleshooting, and managing any ad hoc requests including crisis monitoring and one-off analysis reports.
The role also requires the Specialist to train, work with, and advise our overseas media monitoring team daily to ensure our clients' needs and expectations are met.
As part of the Client Success Team, the Client Success Specialist participates in team meetings and collaborates on special projects. The successful candidate is flexible, has excellent written and oral communication skills, an eye for detail, and strong organizational, time management, and multi-tasking abilities.
What you'll be doing:
Client Success Specialist professionals in Ottawa
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Mohamed Nowito
mohamed nowito
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Cathy Pelletier
Specialist in Selection and Recruitment at beBee
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stephan metral 🐝 Innovative Brand Ambassador
Open minded with a natural leadership , · "When it happens that you succeed, you have against you 1) ...
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Valeriia Oriekhova
Technical Writer
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Tetiana Derli
QA enginner,internship, jinior tester
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Victor Arigbe
Customer service