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    Manager Account Management Operations - Ontario, Canada - Paramount Commerce

    Paramount Commerce
    Paramount Commerce Ontario, Canada

    1 week ago

    Default job background
    Description
    We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada.

    Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets.

    Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.

    To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide.

    We are seeking a Manager, Payment Operations to join our Operations team to drive excellence in payment processing and cash management.

    This role is pivotal in refining and optimizing payment processes, enhancing efficiency, and ensuring compliance while fostering collaboration with cross-functional teams and external partners.

    Review, refine, and potentially reengineer payment processes to enhance efficiency, mitigate risks, and ensure regulatory compliance.


    Documentation Management:
    ~ Partner with Product and Engineering teams to drive innovation and automation in payment operations, enhancing scalability and reliability.

    Support integration efforts with new processing bank partners, playing a pivotal role in the launch process and ongoing relationship management.


    Partner Management:
    ~ Act as the primary point of contact for processing bank partners, handling escalations, fraud investigations, reconciliation issues, and facilitating regular meetings to ensure alignment and collaboration.


    Funds Management:
    ~ Collaborate closely with the Finance team to ensure effective money management & forecasting.

    Bachelor's degree in Business Administration, Finance, or related field; MBA or relevant professional certifications preferred.

    Proven experience in operations management within the financial services or payments industry, with a track record of success in team leadership and process optimization.

    Strong understanding of payment processing technologies, regulatory requirements, and industry best practices.
    Accommodations are available on request for candidates taking part in all aspects of the selection process.
    We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments.
    #
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