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    Team Lead - Toronto, ON, Canada - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Toronto, ON, Canada

    2 weeks ago

    Tata Consultancy Services background
    Description

    TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in.

    Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.

    TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status.

    Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers.

    This, coupled with a unique Global Network Delivery ModelTM (GNDMTM), is recognized as the current benchmark of excellence in technology deployment.

    We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.


    Required Skills:

    • Experience in deployment, ITS, or IT project management experience, (Formal training and solid understanding of project management principles preferred)
    • Experience in information systems operations environment in service management, systems analysis, or development
    • Advanced knowledge of software development and service management lifecycles
    • Demonstrated ability to coordinate cross-functional work teams toward task completion.
    • Well-developed executive communication skills (both written and verbal)
    • Highly proficient in development of resolutions, plans, and strategies for operational advancement.
    • Sound management techniques, experience in problem resolution and development of strategies for operational improvement.
    • Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
    • Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed.
    • Managing correspondence with clear articulation of impacts
    • Providing subject matter expert guidance and advice to the IT Support segments and participating in development of remediation and collision avoidance strategies.
    • Identifying and educating on control and communication failures to help prevent issues going forward.
    • Providing updates to senior leadership on accomplishments and opportunities
    • Protecting the interests of organization through identification, management and escalation of risks and dependencies
    • Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required.
    • Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms.
    • Understanding of the DevOps and continuous delivery principles and practices.
    Tata Consultancy Services Canada Inc.

    is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

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