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    Client Advisor, Personal Insurance - Ottawa, Canada - Rogers Insurance Ltd.

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    Description

    We put our people first. As an employer of choice, Acera Insurance, formerly Smith Petrie Carr & Scott Insurance Brokers, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

    Our people are:

    • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
    • Empowered with a sense of accountability and autonomy to take ownership of their work.
    • Treated with respect and act with integrity by putting clients, colleagues, and community first.
    • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

    We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success — which they make possible.

    Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance.

    CLIENT ADVISOR, PERSONAL INSURANCE

    We want the best Client Advisors to join our team of dynamic and innovative professionals. A dedicated, organized individual who is solution driven and thrives on helping others is our perfect candidate. The home and auto Client Advisor role is challenging and rewarding. You will play an integral role in supporting clients achieve peace of mind. At Acera it's not just insurance, it's providing people with protection. It won't always be easy, but if you're energetic, resourceful and passionate, you may have found your dream job. We don't just speak insurance and place coverage, we simplify and solve. We aim to fill needs and help people get the right coverage through knowledge and assurance.

    QUALIFICATIONS

    • 2+ years of related experience in the insurance industry
    • Post-secondary degree/diploma/certificate in Business, Sales/Marketing, Risk Management or related discipline is an asset
    • RIBO Insurance License is required
    • AMF License is an asset
    • CAIB or CIP designation, or working towards is considered an asset

    VALUES & COMPETENCIES

    • High degree of professionalism and integrity
    • Superior communication skills
    • Committed to excellence in customer service and builds strong relationships at all levels
    • Skilled user of the Microsoft Office Suite of products
    • Familiar with insurance customer relationship software
    • Demonstrated accountability and reliability in the quality and timeliness of work
    • Able to prioritize in a busy environment in order to meet tight deadlines
    • Flexible and adaptable with proven problem-solving skills
    • Works well within a team and independently
    • Critical thinker with attention to detail


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