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    Sr. Consultant, Business Systems Analyst - Toronto, Canada - CIBC

    CIBC
    CIBC Toronto, Canada

    2 weeks ago

    CIBC background
    Temps plein
    Description

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients.

    À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d'agir. Les membres de notre équipe disposent de ce dont ils ont besoin pour apporter une contribution significative et être valorisés, à la fois pour ce qu'ils sont et ce qu'ils font.

    Pour en savoir plus sur la Banque CIBC, visitez le site .

    What you'll be doing

    As a member of CIBC's team, the Senior Consultant, Business Systems Analysis will be responsible for providing advice and consultation for business application developments to ensure growth. The role provides technical leadership, interpreting complex information and participating in client business review sessions to influence decisions regarding the use of technology to support objectives. The Senior Consultant, Business Systems Analysis develops, recommends and facilitates activities required for the application of new technologies to support existing processes and client needs. The role provides expertise to project managers, coordinators and directors on technology functionality and utilization, utilizing a solid understanding of business dynamics. The role independently resolves a variety of ambiguous challenges with organization-wide impacts, devising new methods using strong analytic and inductive thinking.

    How you'll succeed

  • Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements. Primarily working Primarily working enterprise teams who utilize ServiceNow.
  • Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
  • Leading and Mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

    • Who you are

  • You can demonstrate experience with: 3-4+ years in a BSA in a BSC role leading projects and designing solutions . With the ability to elicit requirements and write strong documentation. Excellent abilities to manage stakeholders and having strong communication skills is a must. You have strong abilities around analyzing and understanding data, as well as gap analysis expertise. You are proficient with Excel pivot tables, Visio, and other Microsoft office applications. You have strong problem solving skills, stakeholder management abilities, and exceptional organizational skills. . You have experience working with ServiceNow, understand CMDB and CSDM framework
  • It's an asset if you have at least 2 years of Confluence/Jira experience, while working in an Agile environment.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.

    • Ce que la Banque CIBC vous offre

    À la Banque CIBC, vos objectifs sont une priorité. En fonction de vos forces et de vos ambitions en tant qu'employé, nous nous efforçons de créer des occasions qui vous permettront d'exploiter votre potentiel. Notre objectif est de vous offrir une carrière, pas uniquement un chèque de paie.

  • Nous nous efforçons de vous récompenser de façon personnalisée et pertinente, notamment en vous offrant un salaire concurrentiel, une rémunération au rendement, des avantages bancaires, l'adhésion à un programme d'avantages sociaux*, à un régime de retraite à prestations déterminées* et à un régime d'achat d'actions par les employés, des vacances, du soutien pour votre bien-être et Créateur de moments, notre programme social de reconnaissance basé sur des points.
  • Grâce à nos espaces et à nos outils technologiques, il devient facile de réunir les grands esprits pour créer des solutions novatrices qui améliorent les choses pour nos clients.
  • Nous favorisons une culture qui encourage l'expression de vos ambitions au moyen d'initiatives comme la journée Raison d'être, une journée de congé payé dont vous pouvez profiter pour investir dans votre croissance et votre perfectionnement.

    • Sous réserve des modalités du régime et du programme

    Ce que vous devez savoir

  • La Banque CIBC s'est engagée à créer un milieu de travail intégrateur où tous les membres de l'équipe et les clients se sentent à leur place. Nous recherchons des candidats dotés d'un large éventail de compétences et offrons une expérience accessible aux candidats. Si vous avez besoin d'une solution d'adaptation, écrivez à .
  • Vous devez être légalement admissible à travailler au Canada dans les lieux précisés ci-dessus et, s'il y a lieu, détenir un permis de travail ou d'études valide.
  • Nous pourrions vous demander de remplir une évaluation fondée sur les attributs et d'autres tests de compétences (comme la simulation, la programmation, la maîtrise du français, MS Office). Notre objectif pour le processus de demande est d'en apprendre davantage sur vous et sur tout ce que vous avez à offrir, et de vous donner l'occasion d'en apprendre davantage sur nous.

    • Lieu de travail

    181 Bay St., 5th floor

    ​

    ​ Type d'emploi

    Permanent

    Heures de travail hebdomadaires

    37.5

    Compétences

    Amélioration du processus de TI, Analyse de systèmes d'entreprise, Applications de système, Catalogue des services ServiceNow, Développement d'applications commerciales, Efficacité opérationnelle, Exigences d'affaires, Leadership technique, Modèle de données commun (CDM), Objectifs stratégiques, Pensée analytique, Plateforme ServiceNow, ServiceNow Incident Management, ServiceNow Service Mapping
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