VP, Registry Operations - Regina, Canada - ISC

ISC Regina, Canada

1 day ago

Full time

Description

Company Name:

Information Services Corporation

Reporting to the President and CEO, you will provide strategic leadership to their segment by creating and communicating a compelling future vision for the business lines within the segment, in alignment with the corporate goals and vision, supported by an enabling culture and executed through actions that exemplify and are consistent with ISC's core values. You will be accountable for the efficient, effective and profitable operation of registries, directories and other lines and supporting processes on behalf of our clients.

This role will be best served by a candidate that is inquisitive, driven, industrious with the ability to create vision. You can see the delta between where ISC is today and where it is going. You can balance bold visionary tendency with ambitious yet achievable operational plans to realize that future state. You don't just see the big picture but know how to navigate within it. You see obstacles and passageways that others miss. You view strategy as inseparable from operations and can oscillate between macro and micro thinking within ISC's ecosystem.

You nurture leadership, mentor teams, and facilitate collaboration to infuse strategic alignment and to enhance operational efficiency and to promote a positive work culture. In doing so, your efforts will drive innovation, employee engagement and long-term success.

You are hungry to expand and grow not only your own knowledge but that of your team, unveiling opportunities for growth, continuous improvement and efficiencies. You have high character and a genuine desire to nurture healthy group dynamics and stay ahead of issues to ensure members of your team and colleagues feel supported. Because you see the big picture, you can lead others along their path with confidence. Your energy inspires your team to reach their highest potential. By setting high standards and continuously pushing for excellence, you create a culture of ambition and achievement. This drive not only boosts productivity but also encourages innovation, problem-solving, and a commitment to delivering exceptional results that will allow ISC to remain competitive and achieve sustainable success.

Already known for your ability to build and propel high performing teams that deliver excellence, and your ability to contribute to corporate strategy, you possess the following:

➢ a post-secondary degree in an applicable discipline with a minimum of 10 years of senior management experience in an organization of comparable size and complexity.

➢ solid business acumen with experience in operations, customer services, customer relationship management and product strategy. Experience in regulatory or regulated industries and an ability to read, interpret and apply relevant legislation(s) would be an asset.

➢ senior level knowledge of quality systems and methods, delivery systems, operational methods, project and change management, continuous improvement, service level agreements and solutions selling.

➢ working knowledge of human resources management, leadership, organizational development, employment laws and union labour relations and best practices.

➢ experience leading an organization through cultural and operational transformation preferably in an organization experiencing significant year over year growth.

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