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    customer service clerk - Vancouver, Canada - Active Chi Enterprise Ltd

    Active Chi Enterprise Ltd
    Active Chi Enterprise Ltd Vancouver, Canada

    1 day ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Will train
    • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Explain procedures, risks and benefits to clients
    • Maintain and manage digital database
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support
    • Provide customer service
    • Computer and technology knowledge

    • MS Excel
    • MS Outlook
    • MS Word
    • MS Office
    • Work conditions and physical capabilities

    • Attention to detail
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week


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