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    Strategic Account Manager - Vancouver, BC, Canada - T-Net British Columbia

    T-Net British Columbia
    T-Net British Columbia Vancouver, BC, Canada

    5 days ago

    Default job background
    Description

    With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24x7 managed security with our premier Compliant Security solutions. Through cost effective and scalable solutions tailored to business-specific needs, Ntirety eliminates gaps in both security posture and compliance documentation by delivering solutions that cover the entire application, the entire compliance and security process, the entire time.

    When it comes to a cybersecurity crisis, the question is not if, but when it will happen - that's why Ntirety's mission to provide proactive compliant security is crucial in today's business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all our different teams to help keep our clients protected and updated on the latest in cybersecurity.

    Join the team at the forefront of this mission-critical industry. For more information about Ntirety, please visit

    POSITION PURPOSE:

    We are seeking a skilled and motivated Strategic Account Manager to join our dynamic team. As a Strategic Account Manager, you will play a pivotal role in managing and nurturing key client relationships, driving growth, and ensuring the overall success of our strategic accounts. Your expertise in understanding client needs, aligning solutions, and fostering collaboration will contribute to both client satisfaction and the company's bottom line.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

    Serve as the primary point of contact for designated strategic accounts, establishing and maintaining strong relationships with key stakeholders.

    Understand clients' business goals, challenges, and pain points to effectively position our products/services as valuable solutions.

    Develop and execute strategic account plans to achieve mutual goals, including revenue growth, retention, and expansion.

    Collaborate with cross-functional teams, including Sales, Product, Marketing, and Support, to deliver tailored solutions that meet client needs.

    Identify opportunities for upselling and cross-selling based on a deep understanding of the client's industry and evolving requirements.

    Provide consultative guidance to clients, offering insights and recommendations to optimize their experience and achieve their objectives.

    Monitor account health and performance metrics, proactively addressing any issues and ensuring client satisfaction.

    Conduct regular business reviews with clients to review progress, identify areas for improvement, and align on future strategies.

    Stay current with industry trends and competitive landscape, applying insights to enhance our offerings and maintain a competitive edge.

    Act as an advocate for the client within the company, ensuring their voice is heard and their needs are prioritized.

    Requirements

    QUALIFICATIONS:

    Bachelor's degree or equivalent work-related experience.

    3-5 years of experience in strategic account management, B2B sales, or related roles

    proven track record of successfully managing and growing strategic client relationships.

    Experience in selling / managing complex managed services to businesses.

    Ability to generate and close complex sales opportunities.

    Excellent communication, negotiation, and presentation skills.

    Strong business acumen and ability to understand clients' industries and challenges.

    Must have a successful track record in meeting sales quota objectives.

    Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.

    Ability to work autonomously and be self-motivated.

    Ability to collaborate and influence cross-functional teams.

    Analytical mindset with the ability to leverage data to drive insights and decisions.

    Proficiency in CRM software (Salesforce preferred) and Microsoft Office Suite.

    Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).

    Ntirety offers a competitive salary and benefits including Paid Time Off, FREE Medical to Employees, Dental, retirement plan with 401(k) match, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you Ntirety is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal, State or local law.

    Ntirety thanks all candidates for their interest; however, only shortlisted candidates will be contacted.

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