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    Customer Service Representative - Mississauga, ON, Canada - Kelly Services (Canada), Ltd.

    Kelly Services (Canada), Ltd.
    Kelly Services (Canada), Ltd. Mississauga, ON, Canada

    1 week ago

    Default job background
    Description

    Kelly Services is currently looking for a Bilingual Customer Service Representative (French) to join our team in Mississauga, ON .

    This role will be responsible for responding to a wide range of telephone inquiries from Nissan Canada Finance Customers and Dealers.

    This is a hybrid role, working in the office Mondays and Tuesdays

    For example, security deposit inquiries, statement of account on lease and loan accounts, release letters, address changes, banking information changes and payout issues.

    Documents processing and other assigned duties: e.g.

    lease or loan transfers including processing the necessary documents to transfer vehicles to another name, processing of contracts (including condition reports, insurance confirmations), sending documents to dealerships upon completion, and inputting any changes based on the documents, into the system.

    Preparing customer correspondence, including, lien release letters after ensuring account is closed and nothing owing (1-2 days); statements of account ensuring history is accurate (4-5 days); MUST be Bilingual in French and English (Verbal and written).

    ~0-1 years of experience in a Customer Service/Call Center environment.
    ~
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