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Oakville

    Bilingual Sales Support Specialist - Oakville, Canada - Randstad Canada

    Randstad Canada
    Randstad Canada Oakville, Canada

    1 week ago

    Randstad Canada background
    Freelance
    Description
    Bilingual Sale Support role in Oakville

    Do you enjoy providing exceptional customer service? Do you enjoy supporting a sales team? Then we have a great position for you

    We are currently recruiting for a French Bilingual Sales Support Specialist position within the Oakville area.

    You will be working for a well-known, established company within the pharmaceutical company.


    A typical day in this role will include resolving critical business issues and solving situations related to orders, shipments, or other customer related matters.

    The ideal candidate will be professional, have a strong attention to detail and a team player.

    Advantages

    • Great Oakville location
    • Long term contract position with high possibility of permanency
    - $24 an hour

    • Monday-Friday
    • 9:30am – 6:00 pm
    • Training provided
    • Opportunity for advancement
    • Weekly pay
    • Fully remote for now (potential for hybrid in 2024)
    Responsibilities

    • Handle all customer interactions to ensure bestinclass service
    • Handle order placement, order status, and customer complaint issues.
    • Deliver work that is wellexecuted, accurate, and attentive to detail
    • Use SAP and other Customer Service applications that house customer information, policies, and
    procedures.

    • Interacting with peers, supervisors, and managers to assist one another with orders and information.
    • Providing outstanding customer service and ensuring quick response time of under 24 hours
    Qualifications

    • French Bilingual
    • Must be able to read, write and speak fluently in French
    • 2+ years of experience within a call center, customer service office environment
    • Must be professional and be detail oriented
    • Must be an excellent communicator and a team player
    • Should have a strong problem solving skills and the ability to multitask effectively
    • Must have strong communication skills – written and verbal
    • Experience with SAP systems and excel is an asset
    Summary
    How to Apply?
    1) Email your resume to with the subject line, Bilingual CSR Pharma - Oakville
    2) Apply online at today

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

    As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

    In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

    We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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