- At least 2 years of experience in a customer service or technical support role
- Excellent communication and interpersonal skills
- Strong problem-solving and troubleshooting skills
- Knowledge of customer service software, databases, and tools
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
- Health and dental insurance
- Paid vacation and sick leave
- Retirement plan
- Professional development opportunities
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Email, Phone - Edmonton, Canada - beBee Professionals
Description
Job Offer:
Email, Phone & Chat Support Specialist
beBee Professionals is looking for an experienced Email, Phone & Chat Support Specialist to join our team in Edmonton.
The successful candidate will be responsible for providing technical support to customers via email, phone and chat. This includes troubleshooting technical issues, responding to customer inquiries, and providing solutions to customer problems.
The ideal candidate should have: