- Analyze invoices, debit and credit memos
- Resolve billing disputes
- Make collection calls
- Reconcile payments
- Submit regional adjustments
- Collaborate with the Credit and Collections Manager
- Perform other assigned duties
- Minimum of two (2) years relevant experience or equivalent mix of education and AR experience
- Proficiency in both French and English is mandatory
- Prior experience in the trucking industry is beneficial
- Familiarity with Microsoft Great Plains is advantageous
- Skilled in Microsoft Office tools (Outlook, Excel, Word)
- Strong verbal and written communication
- Highly organized with acute attention to detail
- Capable of multitasking and meeting deadlines
- Independent and proactive work approach
- Strong analytical abilities
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REMOTE - Bilingual Collections Associate (Agent) (French and English) - Calgary, Canada - Arctic Glacier Inc
Description
Bilingual Collections Associate (Agent)
Arctic Glacier is a major player in the Ice Manufacturing industry. This role allows for remote work possibilities close to various locations in Alberta, British Columbia, Ontario, or Manitoba.
Reporting to the Credit and Collections Manager, this position involves managing accounts receivable, customer reconciliation, and conducting courtesy calls. Responsibilities include analyzing payments, credit assessment, collections, and customer account follow-ups.
Job Responsibilities:
Candidate Qualifications: