Jobs
>
Calgary

    Customer Account Rep Manager - Alberta, Canada - Wolseley Inc

    Wolseley Inc
    Wolseley Inc Alberta, Canada

    1 week ago

    Default job background
    Description

    Customer Account Rep Manager page is loaded

    Customer Account Rep Manager

    Apply locations Alberta time type Full time posted on Posted 4 Days Ago job requisition id JR6768

    At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?

    Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

    Join the Pros

    The Customer Account Rep Manager will play a pivotal role in managing and guiding our inside sales outbound team to foster strong relationships with existing customers, build relationship with new customers, and drive sales growth. This position demands a skilled individual with a keen understanding of wholesale and plumbing industries, excellent leadership capabilities, and a passion for providing top-notch customer experiences.

    What you will do:

    • Lead and inspire the CAR team, fostering a positive and high-performance work culture.
    • Set clear performance objectives and conduct regular performance evaluations to encourage growth and development.
    • Provide coaching, guidance, and support to enhance team's selling skills and product knowledge.
    • Nurture and maintain strong relationships with key customers to ensure customer retention.
    • Monitor customer feedback and resolve issues in a timely and satisfactory manner to maintain high levels of customer satisfaction.
    • Develop and implement effective sales strategies to achieve revenue targets and drive business growth.
    • Monitor sales metrics, analyze performance data, and identify areas for improvement to optimize the sales process.
    • Collaborate with Outside Sales Managers and Operations teams to align sales strategies with overall business objectives.
    • Managing the Sales Process, including regular review and reporting on the volume of quotations and managing the OML for the team as well as monitoring outbound call volumes as part of the prospecting activities of the team members.
    • Generate regular sales reports and present them to the Sales Director, highlighting key performance indicators and areas for improvement.
    • Conduct market research to identify trends, competitor activities, and potential opportunities.
    • Communicate effectively with cross-functional teams to ensure alignment and collaboration across departments.
    • Build a trusted relationship with Sales Directors, Sales Managers, Operations team, and Sales Representatives.
    • Manage and Support sales onboarding and training.
    • Compliance to SOP's and Policies.

    What you will bring:

    • Post-Secondary education in Business or related field or a minimum of five (5) years industry experience.
    • Proven experience in inside sales management, preferably in the wholesale and plumbing industry.
    • Excellent leadership, coaching, and team-building skills.
    • Demonstrated success in driving sales performance and achieving targets.
    • Must be able to interact and communicate with individuals at all levels of the organization.
    • Ability to develop and maintain strong relationships.
    • Proven high ethical standards and professional integrity.
    • Excellent interpersonal skills with demonstrated success working in a team environment.
    • Excellent communication skills, both oral and written.
    • Highly organized in prioritizing work and multi-tasking.
    • Proficient in using CRM software and other relevant sales tools.
    • Strong Microsoft Office, Tableau, BI, knowledge and skills would be an asset.
    • Fluency in both French and English would be an asset.
    • Self-motivated, results-oriented, and able to work in a fast-paced environment.

    Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

    Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

    About Us

    Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia. With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable.

    In Canada we are the country's largest national trade distributor of plumbing, hydronic, HVAC/R and PVF products and solutions. Our national network of over 220 branches coast-to-coast supports over 2,500 employees, including our national team of sales and service specialists and our corporate head office located in Burlington, ON.

    Our continued growth as an industry leader depends on hiring the best talent and helping them build rewarding careers. We believe in supporting the successes and development of our employees because our customers have come to rely on us for our knowledge, dependability and expertise. Come join us if you are committed to investing in yourself and delivering exceptional customer service.

    #J-18808-Ljbffr
  • DMC Recruitment

    Technical Sales Rep/Territory Sales Manager

    6 days ago

    DMC Recruitment Alberta, Canada Permanent / Full time

    DMC Recruitment Group is working with a leading building materials - EPS Insulation products and Building Systems manufacturer to hire a Territory Sales Representative for the Northern Alberta region. This is a leading company with a well-established reputation and Client followi ...

  • DMC Recruitment

    Technical Sales Rep/Territory Sales Manager

    2 days ago

    DMC Recruitment Alberta, Canada Permanent / Full time

    DMC Recruitment Group is working with a leading building materials - EPS Insulation products and Building Systems manufacturer to hire a Territory Sales Representative for the Southern Alberta region. This is a leading company with a well-established reputation and Client followi ...

  • Nemalux Industrial

    Inside Sales Representative

    1 week ago

    Nemalux Industrial Calgary, Canada

    **Position: Inside Sales/Quotations Specialist** · **Reporting to**: Sales Manager · **Position summary**: · Nemalux is looking for a talented Quotations/Inside Sales Specialist with exceptional customer service and attention to detail skills that will thrive in an industrial sal ...

  • Fortinet

    National Solution Integrator Channel Account Manager

    4 days ago

    Fortinet Calgary, Canada

    Manage executive relationships, build mindshare and grow revenue within our National Solution Integration Partners (Formerly DMR). · **Responsibilities**: · Primary responsibility is to oversee and lead every aspect of the partnership between Fortinet and our National Solution In ...

  • Stingray Media Group

    Digital Campaign Manager

    4 days ago

    Stingray Media Group Calgary, Canada

    Department Marketing · Location Calgary (AB) · At Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment? · Ar ...

  • Carrington Lighting

    Full Time Lighting Showroom Sales Associate

    4 days ago

    Carrington Lighting Calgary, Canada Full time

    Carrington Lighting is a Calgary owned and operated lighting company serving builders, contractors and the general public for over 25 years. · : · Reporting to the Showroom Manager, the assertive and enthusiastic individual will be responsible for handling all facets of showroom ...

  • Proall International Mfg. Inc.

    Sales Coordinator

    1 week ago

    Proall International Mfg. Inc. Calgary, Canada

    ProAll International Manufacturing Ltd. A Terex Brand, _**located in Olds, AB**_ is seeking to add a Sales Coordinator - International Sales to its team. As the Sales Coordinator - International Sales, you will be responsible for managing the sales team's activities and ensuring ...

  • Matrix Labour Leasing Ltd.

    Operator (Ft)

    4 days ago

    Matrix Labour Leasing Ltd. Calgary, Canada

    Matrix is hiring Operators for various sites in Calgary, AB. The operators will be operating Excavators, Dozers, Skidsteers, and Bobcats. The pay range is $28-40 depending on the machine, as well as experience & proficiency. · **Primary responsibilities**: · - Operate machines (E ...

  • Luxuria Auto

    Painter/prepper

    1 week ago

    Luxuria Auto Calgary, Canada

    Luxuria Auto is the leader in providing trusted auto collision repairs. In partnership with the TD Auto Collision Repair Centre, Fix Auto and ProColor Collision, our highly equipped technicians have the specialized knowledge, training, and tools to ensure that customer vehicles a ...

  • Western Fibre Communications

    Marketing Manager

    1 week ago

    Western Fibre Communications Calgary, Canada

    **Position: Marketing Manager - Innovative Telecom** · **Company**: Moby, a division of Western Fibre Communications Corp. · **Industry**:Telecommunications · **Location**:Calgary - Downtown · Moby Telecommunications is excited find a talented and skilled **Marketing Manager **to ...

  • Strategic Group

    Interior Design Manager

    5 days ago

    Strategic Group Calgary, Canada

    Strategic Group owns and develops office, retail, and residential properties across Canada. Beyond real estate, we own business in construction, building services, oilfield services, hospitality, pet care, agriculture, technology, and corporate finance. · Strategic Group has an e ...

  • SAIT

    International Student Recruitment Officer

    1 week ago

    SAIT Calgary, Canada

    Studying abroad is an incredible — and sometimes daunting — experience. SAIT's · **International Centre **is focused on attracting international students to study at SAIT, assisting with their transition to the institute and life in Canada and supporting them while they study her ...

  • A Parent Media Co. Inc.

    Content Accounts

    3 days ago

    A Parent Media Co. Inc. Calgary, Canada

    A Parent Media Co. Inc. (APMC) is looking for **a Content Accounts + Brand Manager **to join the family to support our Safe Streaming services, Kidoodle.TV and Glitch+ · **Who We Are**: · APMC is a family-focused company, committed to ensuring audiences have a safe, premium ad ex ...

  • Eco Medical Equipment

    Csr - Customer Service Representative

    6 days ago

    Eco Medical Equipment Calgary, Canada

    **Our Purpose** · At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for clients who may be vulnerable or have complex healthcare needs. We have been providing our clients with the right solutions and excellent service for over 40 years. At ECO, our vi ...

  • Fortress Building Products

    Regional Sales Manager(Wholesale)

    4 days ago

    Fortress Building Products Calgary, Canada

    **Regional Sales Manager (Wholesale) - Canada** · **Job Title**:Regional Sales Manager (Wholesale) - Canada · **Department**:Channel Sales · **Manager**:Director, Channel Sales (Wholesale) · **FLSA Status**:Exempt · **Location**:Remote within region · **OVERVIEW** · Do you have e ...

  • Languages in Motion (LIM)

    Salesperson / Customer Service / Business

    3 days ago

    Languages in Motion (LIM) Calgary, Canada

    **SALESPERSON / CUSTOMER SERVICE / BUSINESS DEVELOPMENT (FULL-TIME, PERMANENT)**: · **About Languages in Motion (LiM)**: · LiM is a Translation and Interpretation services provider, or Language Services Provider. · We provide Police, Schools, Government Administration, Hospitals, ...

  • The Co-operators

    Group Underwriting Support Rep

    1 week ago

    The Co-operators Calgary, Canada

    **Position Overview**: · **Company**:CLIC · **Number of Positions**: 1 · **Language**: Bilingualism in English and French is an asset. · **Work Model**:Hybrid · **Alternate Title**: n/a · **Additional Information**: · This is a 12 month temporary/contract position. · **The Opport ...

  • Homes Alive Pets

    Guest Service Representative

    5 days ago

    Homes Alive Pets Calgary, Canada Full time

    **Why Homes Alive Pets?** · This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and ...

  • Vancouver Fire & Radius Security

    Installation and Service Administrative Assistant

    13 hours ago

    Vancouver Fire & Radius Security Calgary, Canada

    Radius Security is the leading provider of innovative, commercial security system monitoring, installation, and maintenance in BC, specializing in live video guided dispatch. In conjunction with our sister company Vancouver Fire, we provide an unmatched service for fire monitorin ...

  • Advantage Solutions

    Temp Part Time Retail Merchandiser Canada

    5 days ago

    Advantage Solutions Calgary, Canada Part time

    Summary: · **_ Part Time Retail Merchandiser Canada · - TEMP_** · - **_ LOCATON:_** · - Sobeys Millrise Plaza- #2000, 150 Millrise Blvd SW- Calgary- AB- T2Y 5G7- Sobeys- Start Date: July 12th, 2023 · - End Date: Nov30th, 2023 · SAS Retail Services Canada is currently hiring for a ...