- Provide Supervisory oversight to the House Calls Coordinators, including providing back-up support as needed.
- Work in close contact with the House Calls team to provide optimal patient care, resolve operational problems, and develop operational policies and procedures where necessary.
- Responsible for all reporting requirements, including but not limited to regular Ministry of Health and Ontario Health reports.
- Establish metrics and reporting processes to capture efficiencies and demonstrate accomplishments.
- Liaise with Program Manager and Director of Quality & Safety to establish Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) to support data-driven decision-making and measure the successes of the House Calls program.
- Act as the lead for all Telus Med Access-related issues.
- Responsible for on-boarding and off-boarding team members to Telus Med Access EMR, as well as managing communication with Telus EMR regarding system issues/updates.
- Meet regularly with House Calls team members to review work schedules, act on identified issues, and share updates.
- Identify and recommend potential process improvements in House Calls administration, operations, systems, and other areas, and assist with the design and implementation as required.
- Conduct assessment of current and future staffing needs with review of trends to help manage and identify peak times for resource decisions.
- Support onboarding and offboarding of team members.
- Support physician billing including reviewing and managing error reports.
- Oversee and support the ordering of equipment and supplies.
- Participate in weekly House Calls rounds.
- Provide support to team members and assist them with administrative tasks as needed.
- Audit and approve bi-weekly staff schedules for payroll purposes.
- Post-secondary degree or diploma in a relevant field.
- One (1) – Two (2) years centralized scheduling experience.
- Demonstrated experience coordinating or managing projects.
- Demonstrated ability to manage competing priorities and stay accountable for ongoing responsibilities as assigned.
- Excellent oral and written communication skills, including presentation skills.
- Ability to work in a team environment, coordinating with various departments to achieve goals and objectives.
- Ability to implement program plans, prioritize projects and achieve successful results.
- Advanced computer skills in Word, Excel, and PowerPoint. Ability to use excel and project management software to calculate and display data.
- Analytical Skills in researching and validating of data.
- Demonstrated ability to foster positive relations and work with a broad range of people and service providers.
- Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Demonstrate an intermediate to advanced level for database concepts and structures.
- Opportunity to be a part of a passionate team committed to providing client-centred, high-quality services to seniors
- Pension Plan
- Comprehensive Benefits Plan (health, dental, insurance)
- Employee Assistance Program
- Paid time off
- Tuition reimbursement program and professional development
- Wellness Program
- Recognition and fun events
- Opportunity to make a difference in the community
-
Supervisor, Financial Reporting
1 week ago
CIBC Mellon Toronto, Canada**Company Information**: · CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service ...
-
Corus Entertainment Toronto, CanadaCorus is a driving force in the media industry with a diverse portfolio of strong brands that entertain and inform audiences through great storytelling and compelling content, reaching millions of people around the world every day. · Our culture and our people are what make us, U ...
-
Operations Advisor
4 days ago
MTY Group Toronto, Canada**Description du poste** · Sushi Shop, précurseur du marché du sushi, recherche une personne passionnée pour faire partie d'une équipe expérimentée et créative. · Le conseiller sera en charge d'un territoire de succursales afin de s'assurer de la conformité des opérations et du s ...
-
Producteur Vfx Tv Tv Vfx Producer
4 days ago
DNEG Toronto, Canada(English version below)_ · - Rédigé au masculin pour alléger le texte_ · Le Producteur d'Effets Visuels est au cœur de la production et est responsable de la gestion de tous les aspects d'un show, en liaison avec le client. · Responsable du bon déroulement de la production, vous ...
-
Producteur en Effets Visuels
4 days ago
DNEG Toronto, Canada(English version below)_ · - Rédigé au masculin pour alléger le texte_ · Le Producteur d'Effets Visuels est au centre de la production et est responsable de gérer tous les aspects d'un projet, tout en étant le point de contact avec le client. · En étant en charge du bon dérouleme ...
-
Hse Supervisor
6 days ago
Graham Toronto, CanadaGraham is intent on fueling growth by ensuring we have the right people, in the right place, at the right time, balancing both Company and individual needs. Graham talent management strategies include succession planning, employee development and hiring. Our Talent Acquisition te ...
-
Full Time
1 week ago
Paladin Security Toronto, Canada Full timeFull time - Days · - Security Supervisor - Downtown Toronto · **SECURITY SHIFT SUPERVISOR JOB DESCRIPTION AND RESPONSIBILITIES** · To provide consistent service delivery by ensuring the effective supervision and control of all site level activities in the absence of the Site Supe ...
-
Safety Advisor
1 day ago
Valard Group of Companies Toronto, CanadaValard, is Canada's premier utility contractor, as well as head of the Valard Group of Companies AND part of the Quanta Group, the largest electrical power contractor in North America. Valard has full-service capabilities for transmission, distribution, substations, foundations, ...
-
Occupational H&s Coordinator
1 week ago
Maple Leaf Foods Toronto, Canada**The Opportunity**: The Coordinator, Occupational Health and Safety will report to and assist the Occupational Health & Safety, Security and Environment (HSSE) Manager in the ongoing development and enhancement of the facility's Occupational Health and Safety program. This invol ...
-
Security Supervisor
1 week ago
Paladin Security Toronto, CanadaSecurity Supervisor - Courthouse Building (Downtown Toronto) Full-time · **Position**: Security Supervisor · **City**: Toronto, Ontario (Downtown) - _10 Armoury Street, Toronto, ON M7A 0B9_ · **Status**: Full-Time Permanent · **Pay Rate**: $25.00 / hr · **Hours**: 40 hours per we ...
-
Gardener Grade 1
3 days ago
Toronto zoo Toronto, CanadaLooking for a career with a dynamic organization that is committed to protecting wildlife' We are interested in dedicated individuals who are positive, enthusiastic and passionate about connecting people, animals, and conservation science to fight extinction. Your Toronto Zoo mak ...
-
Assistant Supervisor, Security
5 days ago
The Cadillac Fairview Corporation Limited Toronto, Canada**THE CHALLENGE** · To assist the Security Supervisor & Security Dispatch with daily or other routine tasks. The Assistant Supervisor will be required provide guidance and support to Security Guards at the Toronto Eaton Centre. This position will report to the Security Supervisor ...
-
Adopt-a-pond Research Lead
1 week ago
Toronto zoo Toronto, CanadaDURATION: to Dec. 31, 2023 · RATE OF PAY: $22.53 per hour · NO. OF POSITIONS: 1 position · START DATE: April 1, 2023 · Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusias ...
-
Business Assistant
1 week ago
Workplace Safety and Insurance Board Toronto, CanadaProvide program support and assistance to the supervisor and his/her team in the resolution of multi-faceted issues as related to front line services, staff issues as well as across the WSIB. · Coordinate and manage the budgeting process on behalf of the supervisor and monitor, a ...
-
Business Assistant
1 week ago
Workplace Safety and Insurance Board Toronto, CanadaThis role will be focused on supporting the WSIB's corporate and team events program, internal travel program, sponsorship program and change management certificate program. · Provide program support and assistance to the supervisor and his/her team in the resolution of multi-fac ...
-
Business Assistant
1 week ago
Workplace Safety and Insurance Board Toronto, CanadaProvide program support and assistance to the supervisor and his/her team in the resolution of multi-faceted issues as related to front line services, staff issues as well as across the WSIB. · Coordinate and manage the budgeting process on behalf of the supervisor and monitor, a ...
-
Sales & Conference Administrator
1 week ago
Campus Living Centres Toronto, Canada1. Position Summary and Job Magnitude · As a member of a Sales team, the Administrator will provide a key support function between the Sales Clients and the business operation. The Administrator is responsible to the Sales & Conference Manager for the execution of any sales contr ...
-
Room Attendant
1 week ago
Embassy Suites by Hilton Toronto Airport Toronto, CanadaImage Caption · **Room Attendant Part-time (Weekends Only)** · JOB OVERVIEW · Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction · DUTIES AND RESPONSIBILITIES · - Clean and service assigned rooms or areas according to ...
-
Gardener Grade 1
1 week ago
Toronto Zoo Toronto, Canada**Branch**: Horticulture · **Rate of Pay**: Start Rate: $24.41/hr 3 Months: $26.04/hr 6 Months: $27.13/hr · **Duration**: Full Time Permanent · **Number of Positions**: 2 · Looking for a career with a dynamic organization that is committed to protecting wildlife? We are intereste ...
-
Area Supervisor
1 week ago
Miller Maintenance Toronto, Canada**What Does an Area Supervisor Do?** · The **Area Supervisor **ensures that all performance requirements on the Ministry Directed Maintenance Contract (MDMC) are met. This includes optimizing allocation of resources (people and equipment) across all operations to enhance efficien ...
Quality & Reporting Supervisor (Community Healthcare) - Toronto, Canada - SPRINT Senior Care
Description
About SPRINT Senior Care and the House Calls Team:SPRINT Senior Care began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. The House Calls Team at SPRINT Senior Care provides seniors with comprehensive and ongoing primary care, as well as chronic and acute disease management, medication administration, in-home interdisciplinary assessment, ongoing case management, and system navigation.
Job Summary:
The Supervisor monitors the program metrics while creating an environment that supports organizational values including client-centred care, accessibility, effectiveness, respect, and safety. The Supervisor plays an important role in ensuring a timely and efficient workflow for a team of physicians, allied healthcare professionals, and administrative staff.
What you will do:
SPRINT Senior Care is committed to inclusive and accessible recruitment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.