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Kitchener

    Security Platform Specialist - Waterloo, Canada - Sun Life

    Sun Life
    Sun Life Waterloo, Canada

    16 hours ago

    Default job background
    Full time
    Description

    Job Description

    :

    This role requires Canadian Enhanced Reliability Security clearance [a minimum of 5 years of consecutive residency in Canada.

    The Security Platform Specialist is a key member of the team which run the operational services that align to the security technology supporting the overall Informational Security program.

    Participate in the support of the Sun Life Cyber Security program and continuous process improvements. This includes working with the other security teas to ensure that the operations of the security portfolio is running smoothly and in an optimized manner in our production environment. Candidate will work on tickets and problem management, security tool management, project contribution and acceptance of new technology into production while running the service effectively.

    The goal is to provide stellar service, have a continuous improvement mindset to help drive operational efficiencies and secure our environment.

    What you will do:

  • Ensure the Cyber Security capabilities and protection mechanisms are running well.
  • Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate.
  • Follow templates to smoothly transition and operationalize each project as the implementation phase ends. This includes developing roles & responsibilities (RACI) documents and educating the teams who will be absorbing the day-to-day work.
  • Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes.
  • Provide technical skills and as Subject Matter Expert in various security technologies.
  • Collaborate with other security platform, operations, and investigation teams to ensure the service meets the end requirements.
  • Communicate operational issues, status, and escalations.
  • Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks.
  • Continuously improve internal processes.

    • What you need to succeed:

  • University degree/college diploma in related discipline(s) or equivalent work experience, and/or 2+ years in security IT industry experience
  • Professional designation in IT security (such as CISM, CISSP, CISA) preferred.
  • Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services.
  • Work experience in Financial Industry preferred

    • Preferred Skills:

  • This position requires a strong technical aptitude with the ability to meet client expectations.
  • Able to work independently and deliver expected outcomes, be focused on the end deliverable, and build trust with clients and peers.
  • Excellent time planning, communication, and collaboration skills.
  • Expertise in technology and security toolsets.
  • Strong technical skills in one or more security products and platforms: endpoints, crypto, email, cloud, perimeter, application, proxy management, EDR products, SIEM.

    • What's in it for you:

  • We're honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
  • We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada.
  • Wellness programs that support the three pillars of your health – mental, physical, and financial
  • The opportunity to move along a variety of career paths with amazing networking potential..
  • As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.

    • # LI – SJ

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