- We are sustainable. We leave our clients, our team, and our world better than we found them.
- We are innovative. We experiment with new solutions to help us continually improve.
- We are empathetic. We listen to understand, so we can forge strong relationships.
- We are inclusive. We want to be accessible to everyone, so we seek diverse perspectives.
- Support clients in troubleshooting any technology related issue and refer to our technology and internal database to provide accurate solutions.
- Educate clients on how best to use our solution, conduct client trainings and offer practical support material.
- Escalate unresolved issues to appropriate internal teams (e.g., software developers, product managers).
- Support the onboarding of new clients and ensure a clear and documented communication.
- Monitor project progress by regularly reviewing project timelines and workplans.
- Live and have legal authorization to work in Canada, preferably based in the Maritimes to support our numerous clients in this region.
- Excellent organizational skills, including multitasking and time-management.
- Proficiency with technology, preferably with experience in transit software.
- High level of understanding, patience, and empathy; able to navigate more difficult conversations with professionalism.
- Strong oral and written communication skills, in both English and French.
- Excellent problem-solving skills and proven track-record of resourcefulness.
- Familiarity with project management and help desk software (e.g., Asana, Notion, Zendesk, etc.).
- Passion for sustainable transportation, smart cities & transit technology.
- Salary range: $50-65k
- Possibility of equity or stock options in our growing company
- Impressive and comprehensive benefits plan (health, dental, life, disability insurance, etc.)
- Equipment budget for your home office
- Unlimited paid sick days
- Flexible work schedule
- Fun and dynamic team of transit-loving entrepreneurs
- 3 weeks of paid vacation and 9 additional paid wellness days off
- Opportunity to learn & grow at a fast pace
- Nous sommes durables. Nous laissons nos clients, notre équipe et notre monde en meilleur état que nous les avons trouvés.
- Nous sommes innovants. Nous expérimentons continuellement de nouvelles solutions afin de nous améliorer.
- Nous sommes empathiques. Nous écoutons pour comprendre et ainsi développer des relations solides.
- Nous sommes inclusifs. Nous voulons être accessibles à tous et nous recherchons donc des perspectives diverses.
- Supporter les clients à résoudre tout problème lié à la technologie et se référer à notre base de données interne pour fournir des solutions précises.
- Sensibiliser les clients sur les meilleures pratiques d'utilisation de nos outils, organiser des séances de formations et offrir des guides pratiques.
- Transmettre les problèmes techniques non résolus aux équipes internes appropriées (par exemple, les développeurs de logiciels, les gestionnaires de produits).
- Supporter l'intégration de nouveaux clients et la mise en œuvre de nouveaux services.
- Suivre l'avancement des projets en révisant régulièrement les échéanciers et plans de travail.
- Être basé.e et avoir l'autorisation légale de travailler au Canada. Préférablement basé.e dans la région des maritimes, afin de supporter nos multiples clients qui y résident.
- Solides compétences organisationnelles, notamment en matière de multitâche et de gestion du temps.
- Habileté à s'adapter à de nouvelles technologies, avec une expérience dans les logiciels de transport comme atout.
- Haut niveau de compréhension, de patience et d'empathie. Capacité à gérer les conversations plus difficiles avec professionnalisme.
- Solides compétences en communication orale et écrite, tant en anglais qu'en français.
- Excellentes aptitudes à la résolution de problèmes et débrouillardise avérée.
- Familiarité avec les applications de bureau à distance et les logiciels d'assistance (par exemple, Asana).
- Passion pour le transport durable, les villes intelligentes et les technologies de transport en commun.
- Échelle salariale : à $
- Possibilité d'acquérir des actions ou des options d'achat d'actions dans notre entreprise en pleine croissance
- Régime d'avantages sociaux impressionnant et complet (assurance maladie, dentaire, vie, invalidité, etc.)
- Budget d'équipements pour votre bureau à domicile
- Nombre illimité de jours de maladie payés
- Horaire de travail flexible
- Équipe amusante et dynamique de passionné.e.s par le transport en commun
- 3 semaines de vacances payées et 9 jours de congé supplémentaires payés pour le bien-être
- Possibilité d'apprendre et d'évoluer à un rythme rapide
-
Customer Success Coordinator
2 weeks ago
CSA Group CanadaWe have updated our privacy policy to be in compliance with new data protection laws that take effect May 25, 2018. For more information about the revisions, visit our privacy policy page . · We use Cookies to create the most secure and effective website experience for our custo ...
-
Client Success Coordinator
3 weeks ago
Maple CanadaBilingual Client Success Coordinator (Reseller Partnerships) · In support of a high-growth mandate, we're hiring for the position of Bilingual Client Success Coordinator to join our dynamic and highly engaged Client Success Team. Our Clients offer Maple's virtual care services as ...
-
Bilingual Client Success Coordinator
2 weeks ago
Maple CanadaTHE POSITION · In support of a high-growth mandate, we're hiring for the position of Bilingual Client Success Coordinator to join our dynamic and highly engaged Client Success Team. Our Clients offer Maple's virtual care services as health and wellness benefits for their employe ...
-
Technology Service Technician
6 days ago
Patterson Canada**Patterson isn't just a place to work, it's a partner that cares about your success.** · One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivati ...
-
D365 F&o, Project Coordinator
2 weeks ago
HSO CanadaCA · Consulting & Technology · **Role introduction**: · **About HSO** · HSO belongs to the elite Microsoft Dynamics Inner Circle, restricted to the top 1% of all Microsoft partners worldwide, and has delivered successful projects in almost every country. Today the business employ ...
-
Marketing & Patient Experience Coordinator
2 weeks ago
NeuPath Health Canada**WHO WE ARE**: · We are Canada's leading healthcare provider, delivering category-leading treatment for chronic pain, as well as spinal injuries, sports-related injuries, and concussions. We are a public company that owns 13 clinics across Canada dedicated to providing holistic ...
-
Director's Assistant and Department Liaison
1 week ago
Bow Valley College Canada**Job Description**: · Bow Valley College is the largest and fastest growing Comprehensive Community College in Alberta. We have locations across southern Alberta helping over 17,000 learners each year. Our mission is to contribute to the vitality of communities and strength of t ...
-
Executive Assistant, Bdc Advisory Services
2 weeks ago
Business Development Bank of Canada CanadaNo other bank is doing what we do. · At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We're devoted to Canadian entrepreneurs. We ...
-
Officer, Project Compliance, Stations
1 week ago
Metrolinx CanadaMetrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expa ...
-
Project Coordination
1 week ago
BPM LLP CanadaBPM Overview: · What does BPM stand for? Innovation, opportunity, community, diversity, inclusivity, flexibility and so much more. · B-P-M stands for "Because People Matter," because at our core, our people drive everything we do and how we do it. · We are a forward-thinking, ful ...
-
Environmental Supervisor
1 week ago
The Courtyards on Eagelson Retirement Residence Kanata, CanadaThe Courtyards on Eagleson is hiring an Environmental Supervisor to join our team · As the Environmental Supervisor you would be responsible for the building's preventative maintenance program and housekeeping department. You would coordinate the maintenance and repairs involving ...
-
Teaching Assistant
1 week ago
Connect Society Canada**Closing Date: Until Position is Filled** · *** · **Start Date: January 9, 2023** · *** · - Connect Society helps Deaf and Hard of Hearing children, adults and their families become full participants in society. Our family focused approach supports our clients so they can fulfil ...
-
Research Assistant
2 weeks ago
McGill University CanadaPlease refer to the · job aid for instructions on how to apply. · The successful applicant will have: · - experience collecting, labeling, and analyzing data to answer social scientific research questions- communication skills to coordinate with team members on investigations- ba ...
-
Procurement Coordinator
2 weeks ago
CAE Inc. CanadaRole and Responsibilities · Reporting to the · _Operations_ · - Manager_ of Indirect Global Strategic Sourcing, the Procurement Coordinator will develop, maintain, and execute on key operational procurement & purchasing activities related. · You will need to coordinate daily oper ...
-
Bim / Revit Specialist
6 days ago
Merrick & Company Kanata, CanadaOverview: · Merrick is seeking a BIM Application Specialist to join our growing IT support team in our Kanata, Ontario office. Merrick offers a hybrid work environment with the flexibility to work from home and in the office. · **Summary** · The BIM Application Specialist oversee ...
-
Project Manager Mes Customer Service
1 week ago
Lufthansa Technik AG CanadaAre you passionate about the aviation industry? Are you looking for a great working environment, where your employer values your opinion and promotes innovation? · The **Project Manager MES Customer Service** is responsible for: · - Managing MES customer inquiries and concluding ...
-
Departmental Programme Co-ordinator
1 week ago
Eastern Health Canada Canada**Job Summary** · This is highly responsible administrative work overseeing, coordinating, and directing significant provincial contracts between the four NL Regional Health Authorities. This position performs standardization of contracts, maintains contract schedules, commitment ...
-
Clerk Iv
1 week ago
Eastern Health Canada Canada**Job Summary** · The primary purpose of the Clerk IV position is to provide comprehensive administrative support and assistance in planning, organizing and coordinating the activities and work of the Provincial Health Authority. This is a highly responsible position which includ ...
-
Care Coordination Specialist- Admin
2 weeks ago
IHealthOX Kanata, CanadaAbout iHealthOx -At iHealthOx, we're revolutionizing the mental health care journey by ensuring everyone finds the right care, at the right time, on their terms. Our dedicated teams don't just provide services; they act as advocates, guiding individuals on their health journeys. ...
-
Manager, Communications
1 week ago
Bow Valley College Canada**Job Description**: · Bow Valley College is the largest and fastest growing Comprehensive Community College in Alberta. We have locations across southern Alberta helping 17,000 learners each year. Our mission is to contribute to the vitality of communities and strength of the ec ...
Project Success Coordinator - Canada - Blaise Transit
6 days ago
Description
Project Success Coordinator
Candidates MUST live and be authorized to work in Canada.
Blaise Transit is on a mission to create sustainable, enjoyable, and accessible transportation for all Our platform allows any organization to create an on-demand transit system using their own vehicles. Unlike traditional (fixed-route) public transit, on-demand transit allows vehicles to be dynamically routed based on passenger demand. Using Blaise, our partner transit agencies can use their vehicles more efficiently (meaning less greenhouse gas emissions), provide a better passenger experience, and connect populations who have never had access to public transit before
We hold the following values:
Job Description
We're looking for a driven Project Coordinator to help our clients succeed in implementing and maintaining Blaise's on-demand transit platform. As a member of our project delivery team, you'll work to keep new client launches moving forward smoothly, and offer technical customer support post-launch to guarantee our clients are getting the most out of our technology and services. You'll also work closely with our product and engineering teams, bridging between clients needs and internal execution. This is an opportunity to have an outsized impact on our fast-growing company, but also the transit services of the dozens of cities we currently serve.
Since our clients offer transit services during all hours, this role could require you to occasionally be on-call outside of business hours.
Responsibilities
Every day at Blaise is unique, but here is a summary of the role's main responsibilities:
Qualifications & Requirements
Experience comes in different forms, many skills are transferable, and passion goes a long way. If your background is close to what we are looking for, let's chat.
Perks
The Blaise Transit team values diversity of all forms and is an equal opportunity employer. Creating an inclusive environment where everyone feels comfortable is a top priority. To that end, we welcome and encourage applications from those who self-identify as Indigenous, Black, as a Person of Colour, LGBTQ2S+, as a person with a disability, and/or any other minority.
Ready to join one of the fastest growing, ambitious, and impact-driven companies in Montreal? Apply here with your resume and a paragraph on why we should consider you.
de projet
NB: Ceci est un poste en télétravail basé au Canada
Blaise Transit a pour mission de créer des solutions de transport durables, agréables et accessibles Notre plateforme permet à n'importe quelle organisation de déployer un système de transport en commun à la demande en utilisant ses propres véhicules. Contrairement au transport en commun traditionnel (c'est-à-dire à itinéraires et horaires fixes), le transport en commun à la demande permet de continuellement optimiser les itinéraires et les horaires des véhicules en fonction de la demande des passagers. Les sociétés de transport faisant appel à notre plateforme peuvent ainsi utiliser leurs véhicules plus efficacement (réduisant leurs émissions de gaz à effet de serre), offrir une meilleure expérience aux passagers et relier des communautés qui n'ont jamais eu accès à des services de transport en commun auparavant
Les valeurs fondamentales de Blaise sont les suivantes :
Description du poste
Nous sommes à la recherche d'un.e de projet motivé.e pour aider nos clients à réussir la mise en œuvre et la maintenance de notre plateforme de transport à la demande. En tant que membre de notre équipe de livraison de projet, vous vous assurerez que le lancement de nouveaux services se déroule dans les meilleures conditions. Vous offrirez le support technique afin de garantir que nos clients profitent au maximum de notre technologie et de nos services. Vous travaillerez également en étroite collaboration avec notre équipe de Produit et de Développement afin de veiller à ce que les commentaires des clients soient intégrés dans la plateforme et de tenir nos clients informés des nouvelles fonctionnalités. Il s'agit d'une occasion d'avoir un impact considérable sur notre entreprise en pleine croissance, mais aussi sur les services de transport en commun des dizaines de villes que nous desservons actuellement.
Étant donné que nos clients offrent des services de transport en commun en permanence, ce poste pourrait vous obliger à être occasionnellement sur appel en dehors des heures de bureau.
Responsabilités
Chaque jour chez Blaise est unique, mais voici un résumé des principales responsabilités du poste :
Qualifications et exigences
L'expérience se présente sous de nombreuses formes, diverses compétences sont transférables et la passion est un atout majeur. Si votre expérience est proche de ce que nous recherchons, discutons-en.
Ce que nous offrons
L'équipe de Blaise Transit valorise la diversité sous toutes ses formes et respecte l'égalité dans les opportunités de travail. La création d'un environnement inclusif où chacun se sent à l'aise est une priorité absolue. À cette fin, nous accueillons et encourageons les candidatures des personnes qui s'identifient en tant que membres des Premières Nations, personnes noires, personnes racisées, membres de la communauté LGBTQ2S+, personnes handicapées et/ou toute autre minorité.
Êtes-vous prêt.e à vous joindre à une jeune entreprise en pleine croissance, ambitieuse et pleine d'avenir ? Postulez en cliquant ici et joignez votre CV ainsi qu'un court texte expliquant pourquoi nous devrions considérer votre candidature.
#J-18808-Ljbffr