- Take an ownership role in screening checkpoint operations and screening compliance
- Build and maintain strong customer relationships with the stakeholders within aviation security
- Achieve daily KPIs and ensure compliance with Standard Operating Procedures (SOPs)
- Lead and mentor Screening Officers, promoting an engaged and motivated workforce
- Conduct regular performance reviews and recommend employee recognition programs
- Apply corrective measures following the progressive discipline process when and as needed
- Compile comprehensive security incident reports, documenting pertinent details, timelines, and actions taken during and after the incident
- Assist Screening Officers in handling operational matters requiring escalation, such as complaints and security incidents
- Conduct workplace investigations with guidance from People & Culture and the senior leadership team
- Perform essential administrative tasks in alignment with daily operations
- Bachelor's degree in Business Administration, Management, Finance, Criminal Justice, or related field; OR a minimum of two (2) years of post-secondary education combined with a year of supervisory/managerial experience in a customer service, operational, or unionized environment
- Ability to acquire Transportation Security Clearance (TSC) and eligibility for Federal Security Clearance
- Minimum of three (3) years of work-related experience in a protective service leadership role, preferably in the aviation security industry in a unionized environment
- Knowledge of relevant security and employment legislation
- Strong operational focus, ability to work under pressure and provide creative solutions
- Experience in managing personnel in a unionized environment
- Proficiency in using office software such as Word, Excel and PowerPoint
- Willingness to work irregular hours, shift work, and attend incidents after hours
- Strong communication, leadership, client service, and persuasive skills
- Fluency in French is an asset
-
Shop Manager
2 weeks ago
U.W.M. Contracting Ltd Kitimat, CanadaLooking for an experienced Fabrication Foreman to oversee the fabrication shop to start immediately. · The Shop Foreman is responsible for the overall supervision of the Fabrication shop employees and contractors. Ensuring projects are in accordance with design drawings, on sched ...
-
Operations Supervisor
2 weeks ago
Securiguard Terrace, CanadaDo you enjoy working in a team environment and working in the Field? Can you manage people with empathy, honesty, and respect? If so, this may be the role for you** Securiguard** is currently hiring a full-time **Operations Supervisor **to support our security operations in the * ...
-
Night Shift Area Construction Coordinator
1 week ago
Fluor Corporation Kitimat, CanadaJoin a global leader. Propel the Energy Transition. Design and build the world's toughest projects. Transform the future, today. · - Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maint ...
-
Sto 21r
1 week ago
BC Public Service Terrace, CanadaPosting Title- STO 21R - Emergency Management Technician- Position Classification- Scientific/Technical Off R21- Union- GEU- Location- Terrace, BC V8G 1W2 CA (Primary)- Salary Range- $63, $72,142.65 annually- Close Date- 2/14/2023- Job Type- Temporary (Auxiliary)- Temporary End D ...
-
Nursing Lab
2 weeks ago
University of Northern British Columbia Terrace, Canada**Nursing Lab & Simulation Coordinator** · **School of Nursing** · **Regular, Part-time (0.6 FTE)** · **Terrace** · **Purpose** · The Nursing Lab and Simulation Coordinator reports to the Assistant Manager, Faculty of Human and Health Sciences (FHHS), School of Nursing, and is pa ...
-
Branch Supervisor
3 weeks ago
Williams Machinery Terrace, Canada**Williams Machinery** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Williams Mach ...
-
Pre-commissioning Mechanical Coordinator
3 weeks ago
Fluor Corporation Kitimat, CanadaJoin a global leader. Propel the Energy Transition. Design and build the world's toughest projects. Transform the future, today. · - Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maint ...
-
Quality Service Analyst
2 weeks ago
Community Living BC Terrace, Canada**_We are proud to be selected as one of B.C.'s Top Employers once again_** · **If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crown corpor ...
-
Class 1 Driver
1 week ago
Tri-line Carriers LP Terrace, CanadaTri-line Carriers LP. We are currently looking for an experienced Class 1 driver For weekly deliveries from Terrace BC to Haines Alaska. · Qualifications: · 3 years+ Class 1 driving experience · 2 years+ · Fast Card or able to qualify for fast card · Vaccination required · Load s ...
-
Warehouse Supervisor
3 weeks ago
Kuehne+Nagel Kitimat, CanadaAre you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Kitimat site is looking for a new Warehouse Supervisor to join our Contract Logistics team. · ** Your Role**: As the Warehouse Supervisor of o ...
-
Warehouse Supervisor
3 weeks ago
Vertical Staffing Resources Kitimat, Canada**Warehouse Supervisor** · **Job description for Warehouse supervisor**: · - The Warehouse Supervisor is fully responsible for the safe, high-quality, and productive delivery of 3PL coordination services to our internal and external customers. Main responsibilities for this role ...
-
Branch Coordinator
3 weeks ago
Williams Machinery Terrace, Canada**Williams Machinery** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders, and dump trucks, Williams Mac ...
-
Regional Circulation Supervisor
2 weeks ago
Black Press Media Group Terrace, CanadaDistribution and Customer Service · **REGIONAL CIRCULATION SUPERVISOR** · The Terrace Standard is looking to fill an essential position overseeing all aspects of newspaper distribution for the Skeena region. This person will be based in Terrace BC and will be responsible for the ...
-
Environmental Manager
3 weeks ago
Allnorth Consultants Limited Terrace, Canada**Environmental Manager** · **Terrace, BC** · **About Allnorth** · **BIG ENOUGH TO KNOW HOW, SMALL ENOUGH TO KNOW YOU** · Allnorth is a multi-disciplinary engineering, project delivery, and construction services company. We provide smart and practical project solutions to clients ...
-
Manager
3 weeks ago
KSAN SOCIETY Terrace, Canada**JOB POSTING** · **Position**: Transition House Manager · **Location**: Transition House, 4838 Lazelle Ave · **Program**: Women's Transition House & Support Programs · **Bargaining** **Unit**: EXEMPT · **Classification**: Management · **Rate of Pay**: $ $43.81** · to day operati ...
-
Full Time Keyholder
2 weeks ago
Pet Valu Terrace, Canada Full timeLocation: Terrace, British Columbia · Starting From: · $17.75 · **Job Description**: · The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providi ...
-
Project Manager
3 weeks ago
Colas Rail UK Terrace, Canada**Subsidiary**: Colas Western Canada Inc.**Terus Construction** is an integrated road construction and materials manufacturing company, which has been building roads in British Columbia and the Yukon Territory for over 30 years through decentralized business centers.- Road constr ...
-
Client Services Supervisor
1 week ago
ALS Global Terrace, CanadaLocation ALS Environmental, Terrace · **Reports to**: Western Canada Regional Manager · **About the Position**: · Reporting to the Regional Manager, this role is responsible for the overall operation of the Terrace service centre as well as the supervision of the local service st ...
-
Craft Technician
1 week ago
LNG Canada Development Inc. Kitimat, Canada**There's never been a better time to be working with LNG Canada.** · Why? Because we're building Canada's first large-scale LNG facility underpinned by safety, continuous improvement, quality execution, and ethics and compliance. Our industry-leading liquefied natural gas (LNG) ...
-
Operations Associate
1 week ago
Keurig Dr Pepper Terrace, CanadaJob Overview: · **OPERATIONS ASSOCIATE**: · Great Brands & Great People. · We work with big, exciting coffee and beverage brands and we have fun doing it · Our forward-looking culture is the foundation for a fast-paced environment where we dream big and love what we do. · We're l ...
Regional Service Delivery Manager - Terrace, Canada - Paladin Airport Security Services
Description
Regional Service Delivery Manager
The Service Delivery Manager (SDM) is primarily responsible for overseeing screening operations at the various checkpoints in their designated airport and ensuring the achievement of all operational Key Performance Indicators (KPIs) within their purview, while identifying both strengths and weaknesses in operations and striving to enhance service delivery and operational efficiencies. In this leadership role overseeing a team of Screening Officers, the SDM is accountable for fostering a positive workplace culture rooted in diversity and inclusivity.
Responsibilities
Qualifications
Salary: $75,000 - $80,000
Work Hours: These are 24/7 positions, so candidates with open availability to work morning, afternoon, and overnight shifts are preferred.
Paladin Airport Security Services Ltd. ("PASS") has been awarded the Airport Screening Services contract for both CATSA's Pacific Region and Prairies Region, commencing April 1, 2024.
The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet you
Paladin Airport Security Services Ltd. ("PASS") has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. ("PASS"). is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.