- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Consulting firm
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Manage incidents
- Will train
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Provides awareness training to employees to create a welcoming work environment for youths
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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Support Analyst
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Support Analyst
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Support Analyst
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Field Support Analyst
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Technical Support Analyst
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Salesforce Support Analyst
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Decision Support Analyst
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Decision Support Analyst
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Technical Support Analyst
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Analyst, Customer Support
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Application Support Analyst
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