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Guelph

    Inside Sales Specialist - Guelph, ON, Canada - MSP Corp

    MSP Corp
    MSP Corp Guelph, ON, Canada

    2 weeks ago

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    Description

    HLB ) is a growing Managed Service Provider serving clients across Southwestern Ontario. Our services include advance cybersecurity solutions to protect our client's networks from cyberthreats. We offer a fun and fast-paced work environment working with many high-profile accounts in our region. HLB is now part of MSP Corp with an expanding team across Canada covering Managed and Professional Services.

    We're seeking a Junior Inside Sales specialist to join our Guelph based team. Candidates should be based in the Guelph to Barrie Ontario area in order to manage on-site expectations, in particular during the probation period. Some remote work is possible once employees are working independently. This position is not part of a commission structure as its primarily in-bound inside sales. A base salary between $50K to 60K is offered in addition to bonus/profit share, full benefits and vacation allotment.

    Responsibilities include:

    Quoting and Pricing:

    • Prepare and deliver accurate and competitive price quotes for IT products and services.
    • Collaborate with vendors to obtain pricing information and negotiate favorable terms.

    Sourcing and Procurement:

    • Source IT hardware, software, and services from various vendors.
    • Evaluate suppliers and negotiate procurement contracts to ensure cost-effectiveness.

    Microsoft 365 Licensing:

    • Specialize in Microsoft 365 licensing and stay updated on licensing models and changes.
    • Advise clients on the most suitable Microsoft 365 plans based on their business needs.

    Relationship Management:

    • Help build and maintain strong relationships with existing clients.
    • Help address client inquiries and concerns, ensuring high levels of customer satisfaction.

    Product Knowledge:

    • Stay informed about the latest IT products, technologies, and industry trends.
    • Provide clients with expert advice on the best solutions to meet their specific requirements.

    Sales Presentations:

    • Create compelling sales presentations to showcase the value proposition of the company's IT solutions.
    • Help the team conduct virtual or in-person product demonstrations for potential clients.

    Lead Generation and Prospecting:

    • Identify and pursue new business opportunities through lead generation activities.
    • Prospect and qualify potential clients to expand the customer base.

    Order Processing:

    • Efficiently process customer orders, ensuring accuracy and timely fulfillment.
    • Coordinate with relevant departments to streamline order processing workflows.

    Sales Reporting:

    • Generate and analyze sales reports to track performance against targets.
    • Provide regular updates on sales activities, trends, and opportunities.

    Cross-functional Collaboration:

    • Collaborate with other departments such as marketing, technical support, and finance.
    • Ensure effective communication and coordination to meet customer needs.

    Pipeline Management:

    • Manage and maintain a sales pipeline, tracking opportunities from lead to closure.
    • Prioritize and strategize to maximize revenue generation.

    To fit this role, candidates should have:

    • High level of proficiency in written communication
    • Excellent communication by phone, comfortable talking with clients
    • Good level of PC skills with ability to quickly learn new tools and technology
    • Understanding of basic PC & network connectivity, familiar with how desktop components connect
    • Basic understanding of software licensing such as Adobe and M365
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