Jobs
>
Winnipeg

    Senior Information Technology Technician - Winnipeg, Canada - Balfour & Co

    Balfour & Co
    Balfour & Co Winnipeg, Canada

    4 days ago

    Default job background
    Description

    ABOUT US:

    Balfour & Co has a long and successful history, providing products that mark special moments and achievements in people's lives. From our start in 1913 to today, the company has grown and evolved in many ways but the quality of our products and our commitment to our people have been at the highest standards throughout this long history.

    Balfour & Co is the world's largest Collegiate and High School commencement services company, leading the industry in digital product innovation by helping students and their families celebrate the most meaningful moments in their lives. Operating under the Balfour, GradImages, University Photo, Gaspard, ArtCarved, KeepSake and Taylor Publishing Company, the Company provides personalized products such as class jewelry and apparel, yearbooks and commercial printing, graduation cap and gowns, announcement products and photography through digital marketing technology, personal in-school deliveries, and customized school assortments. To learn more visit , the destination for Graduation products, and , the industry's largest commencement photography platform.

    POSITION Summary: The Sr IT Technician is the main point of contact for desktop support and end user services as well as the second level of support for the IT Infrastructure.

    Essential position Functions:

    • Manages, supports, troubleshoots, and supervises IT end user services, Desktop support and acts as the second level of support for the IT End User Services area.
    • Hands-on IT infrastructure and Desktop support incidents resolution and troubleshooting.
    • Hands-on management end user IT services to ensure the availability and continuity of business operation, as well as monitoring the IT infrastructure platforms to meet the KPIs.
    • Hands-on management of IT services international vendors to ensure SLAs and IT services delivery across all the organization.
    • Provides hands-on technical support to the end users on several technical IT services, hardware, and software.
    • Follows up root cause analysis on the different IT incidents & problems related to the IT infrastructure and End User Services.
    • Solves complex IT technical issues.
    • Promotes and follows the creation, execution and operation of improvement projects for end user IT services that improve and support the business operation.
    • Provides reports, dashboards and analysis about IT infrastructure and end user services performance.
    • Documents, publishes, and maintains IT End Services procedures.

    EDUCATION/EXPERIENCE:

    • Bachelor's degree in technology, Computer Science, Telecommunications or similar.
    • 3 to 5 years of experience as hands-on senior or 2nd level IT Technician/
    • Extensive knowledge of Microsoft Windows infrastructure environments & technical support (desktops, servers, active directory, O365 and end IT services).
    • Certification is a plus.
    • Extensive knowledge troubleshooting and support of Smart Handhelds. Datalogic is a plus.
    • Good knowledge of Networking Firewalls, Switches Routers, Cabling, VoIP.
    • Fortinet firewalls is a plus.
    • Hands-on experience in IT end user services, Desktop Support, Network, IT monitoring & security tools.
    • Knowledge of the IBM Power9 iSeries server is a plus.
    • Experience in the following tools is a plus: Sophos, Endpoint Central, Jira, Azure, AWS, VMware.
    • Experience managing International IT vendors.
    • Knowledge of Cybersecurity (PCI compliance, ISO 27000, Antivirus, Patch management).
    • Full command of English is a must. Spanish is a plus.
    • Excellent communication skills in English language.
    • Experience in IT support for VIP users.
  • Xerox

    Systems Technician

    1 week ago

    Xerox Winnipeg, Canada

    -The Systems Technician is responsible for providing technical support for workstation hardware and software. This includes installing, configuring, troubleshooting, repairing and maintaining various workstation technologies in a corporate environment. · **Technical Skills**: · - ...

  • Avenir IT Inc.

    Level 3 IT Technician

    1 day ago

    Avenir IT Inc. Winnipeg, Canada

    Are you a driven IT professional with strong technical skills and a proven track record for building and maintaining positive client relationships? Do you possess sound judgement with the ability to resolve complex business technology issues? Do you want to work with a trusted, g ...

  • Avenir IT Inc.

    Level 3 IT Technician

    6 days ago

    Avenir IT Inc. Winnipeg, Canada

    Are you a driven IT professional with strong technical skills and a proven track record for building and maintaining positive client relationships? Do you possess sound judgement with the ability to resolve complex business technology issues? Do you want to work with a trusted, g ...

  • The Louis Riel School Division/Le Division Scolaire Louis Riel

    Louis Riel School Division Board Office

    1 week ago

    The Louis Riel School Division/Le Division Scolaire Louis Riel Winnipeg, Canada

    **Casual Information Systems** · **Support Technician** · **BULLETIN NUMBER 105/E/23 DATE POSTED: May 10, 2023** · **SCHOOL LOUIS RIEL SCHOOL DIVISION BOARD OFFICE** · **COMMENCING**:July 3, 2023 until September 29, 2023*** · **COMPENSATION**:$ 22.77 per hour · **HOURS**:Flexible ...

  • Avenir IT Inc.

    Level 3 IT Technician

    4 days ago

    Avenir IT Inc. Winnipeg, Canada

    Are you an ambitious IT professional driven by a passion for cutting-edge technology and a knack for fostering lasting client connections? Do you excel in navigating intricate business technology challenges with finesse and precision? If you crave a career with an esteemed IT fir ...

  • XiteBio Technologies Inc.

    Agriculture Laboratory Technician

    6 days ago

    XiteBio Technologies Inc. Winnipeg, Canada

    _Thriving Through Innovation_ · **Agriculture Lab Technician** · (Immediate Vacancy) · XiteBio Technologies Inc., an innovative agricultural company, is one of the leading-edge microbial technology and ag-biological solutions providers in North America. XiteBio's IRD (Innovation, ...

  • XiteBio Technologies Inc.

    Agriculture Laboratory Technician

    6 days ago

    XiteBio Technologies Inc. Winnipeg, Canada

    _Thriving Through Innovation_ · **Agriculture Lab Technician** · (Immediate Vacancy) · XiteBio Technologies Inc., an innovative agricultural company, is one of the leading-edge microbial technology and ag-biological solutions providers in North America. XiteBio's IRD (Innovation, ...

  • Farmers Edge

    Seasonal Lab Technicians

    1 day ago

    Farmers Edge Winnipeg, Canada

    Farmers Edge is a global leader in agriculture technology We produce industry leading technologies, software and digital tools that enable customers around the world to grow more sustainably, maximize profitability, and minimize risk. · Using state-of-the-art equipment, our labor ...

  • Peach Lasers Inc

    Laser Technician

    6 days ago

    Peach Lasers Inc Winnipeg, Canada

    Peach Lasers is seeking for a full-time Laser Technician. · Peach Lasers is a hair removal salon which uses the award winning technology that has been proven to give permanent results. · Laser Technician's main responsibilities: - Treatment and consultation Management · - Evaluat ...

  • Bell Canada

    Central Office Technician, Bell Mts

    6 days ago

    Bell Canada Winnipeg, Canada

    Req Id: 410528 · Bell MTS is proud to be Manitoba's leading communications company, providing a comprehensive and innovative suite of broadband communications and content services to consumers, businesses, not-for-profit organizations and governments. · Supported by Bell's indust ...

  • Mercedes-Benz Winnipeg

    Auto Body Technician

    1 week ago

    Mercedes-Benz Winnipeg Winnipeg, Canada

    Mercedes-Benz Winnipeg's brand-new **Pinnacle Collision Centre **is looking for an **Auto Body Technician** due to growth · **Pinnacle Collision Centre**, located at 15 Rothwell Road, off Kenaston Boulevard (Route 90), is Winnipeg's newest and most technologically advanced automo ...

  • Mercedes-Benz Winnipeg

    Apprentice Collision Repair Technician

    6 days ago

    Mercedes-Benz Winnipeg Winnipeg, Canada

    **Pinnacle Collision Centre** is looking for an **Apprentice** **Collision Repair Technician** due to growth · **Pinnacle Collision Centre**, is Winnipeg's newest and most technologically advanced automotive body shop. When joining our team, you join a family of Mercedes-Benz emp ...

  • Patterson Companies, Inc.

    Hybrid Role Service Technician

    2 days ago

    Patterson Companies, Inc. Winnipeg, Canada

    **Patterson Dental Winnipeg branch is looking for a worker who is interested in the field of bio-medical (dental) device and equipment repair. As a Service Technician, you provide repair and installation on a variety of dental equipment and products including networking, computer ...

  • Health Sciences Centre

    Manager of Building Systems and Maintenance

    1 week ago

    Health Sciences Centre Winnipeg, Canada

    **Requisition ID**: 355552 · **Position Number**: · **Posting End Date**: March 28, 2024 · **City**: Winnipeg · **Employer**: Shared Health · **Site**:Health Sciences Centre · **Department / Unit**: Architectural Shop - HSC · **Job Stream**: Non-Clinical · **Union**: Non Union · ...

  • MBI I.T. Services

    Field Service Technician

    6 days ago

    MBI I.T. Services Winnipeg, Canada

    We are currently hiring for a contract I.T Field Service Technician job in · **Duration**: 3 MONTHS (possibility of an extension). · **I.T. Field Service Technician job responsibilities**: · - Maintains, troubleshoots, and repairs computer systems, hardware and computer periphera ...

  • Mercedes-Benz Winnipeg

    Apprentice Collision Repair Technician

    1 week ago

    Mercedes-Benz Winnipeg Winnipeg, Canada

    The brand-new** Pinnacle Collision Centre** is looking for an **Apprentice** **Collision Repair Technician** due to growth · **Pinnacle Collision Centre**, located at 15 Rothwell Road, off Keaston Boulevard (Route 90), is Winnipeg's newest and most technologically advanced automo ...

  • Manitoba Government

    Traffic Monitoring Technician

    1 week ago

    Manitoba Government Winnipeg, Canada

    **Traffic Monitoring Technician**: · EA2 Engineering Assistant 2 · Departmental · Department of Transportation and Infrastructure · Traffic Engineering, Engineering & Technical Services · Winnipeg MB · Advertisement Number: 41005 · Salary(s): EA2 $44, $52,654.00 per year · Closin ...

  • Wrangler Truck Service

    Truck Technician

    4 days ago

    Wrangler Truck Service Winnipeg, Canada

    Are you a skilled and experienced Truck Technician seeking a new opportunity? We invite you to join our dedicated team where your expertise in maintaining and repairing trucks will be valued and appreciated · Position: Truck Technician · Experience: Minimum of 2 years in truck ma ...

  • The Louis Riel School Division/Le Division Scolaire Louis Riel

    Norberry Board Office

    1 week ago

    The Louis Riel School Division/Le Division Scolaire Louis Riel Winnipeg, Canada

    **Information Services Support Technician (Term)** · **BULLETIN NUMBER: 889/C/23 DATE POSTED: February 12, 2024** · **SCHOOL: LOUIS RIEL SCHOOL DIVISION NORBERRY BOARD OFFICE** · **COMMENCING**: As soon as can be arranged and will end March 29, 2024, or one day prior to return of ...

  • Pawsitive Animal hospital

    Veterinary Technician

    1 day ago

    Pawsitive Animal hospital Winnipeg, Canada

    **We are looking for compassionate Full-time/ part time Registered Veterinary Technicians for our NEW veterinary practice in Winnipeg. New grads are welcome. We are committed to the highest standards of patient care with new technologies, advanced diagnostics, and modern faciliti ...