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    Desktop Engineer - Toronto, Canada - Crescens Inc.

    Crescens Inc.
    Crescens Inc. Toronto, Canada

    4 days ago

    Default job background
    Contract
    Description
    Job title : Desktop Engineer (Senior (L4))
    Location: Mt Laurel, NJ or New York, NY or Toronto, ON or London, ON (2 days/week onsite) or Remote
    Duration : C2H
    Type : Contract

    Job Description:
    • Manage and maintain the configuration baselines for our desktop systems.
    • Configure and manage Group Policy Objects (GPOs) to deploy and manage software settings.
    • Adhere to change processes and governance to minimize risks and ensure a stable desktop environment.
    • Provide level 3 operational support to resolve technology-related incidents.
    • Apply industry best practices and procedures to enhance end-user technologies.
    • Troubleshoot and resolve desktop-related issues.
    • Provide technical support to end-users for desktop-related issues.
    • Develop and maintain documentation related to desktop infrastructure and processes.
    • Collaborate closely with business partners to understand complex business requirements and facilitate solution design discussions, ensuring project needs are met.
    • Design client-focused solutions that meet business requirements.
    • Prepare and validate solution design documents covering areas such as scope clarification, solution requirements, and quality assurance.
    • Support end-to-end project implementation as a subject matter expert, providing guidance to a diverse team of technology and project professionals.
    • Foster a collaborative work environment, supporting team members in resolving organizational, operational, and process problems.
    Required Skills
    • 7+ years of experience.
    • Minimum of 5 years of experience managing desktop environments.
    • Advanced PowerShell scripting skills.
    • Extensive experience in managing desktop environments, strong knowledge of Windows 10 and 11 operating systems.
    • Expertise in Group Policy Objects (GPOs).
    Education:
    • BS in computer science or a related field
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