- Être responsable des départements de la production, du transport et du service à la clientèle;
- Superviser, former et remplacer les superviseurs de production en cas de besoin.
- Sassurer de latteinte des objectifs fixés au budget annuel ;
- Avoir un contrôle et une connaissance approfondie de la gestion de lhoraire des employés;
- Interpréter, utiliser et communiquer les indices de performance permettant latteinte des objectifs de productivité;
- Continuer à développer la stabilité et l'autonomie du personnel cadres et des opérations;
- Garantir des plans « backup » à tous les niveaux considérant la réalité de notre industrie;
- Assurer la sécurité sur le lieu de travail fait partie des priorités;
- Assurer une culture dentreprise qui met laccent sur la communication;
- Faire respecter les politiques et les procédures en offrant un coaching proche des employés;
- Garantir une cohésion avec léquipe de maintenance;
- Collaborer étroitement avec le département des ressources humaines en termes de relation de travail et de dotation;
- Travailler en collaboration avec le syndicat tout en maintenant le niveau de productivité et en assurant la bonne cohésion dans léquipe;
- Analyser quotidiennement les itinéraires et les temps dopération chez nos clients;
- Contrôler les coûts de la flotte de camion et gérer sa maintenance ;
- Élaboration de la séquence de production, selon les besoins des clients;
- Développer et maintenir une communication proactive avec la clientèle;
- Simpliquer dans léducation des clients pour assurer le respect des standards de buanderie;
- Participer au maintien de notre bonne réputation sur le marché;
- Contribuer au succès de la cohabitation avec notre usine sœur de Québec;
- Opérations saisonnières : préparer, superviser et préserver la stabilité de ces opérations ainsi que la rétention du personnel.
- Être une personne avec du leadership, très organisée et axée sur la performance;
- Expérience significative en gestion de personnel en milieu syndiqué ;
- Forte aptitude en communication et résolution de problèmes;
- Bilinguisme (français/anglais) ou (français/espagnol) un réel atout ;
- Niveau Excel et informatique avancé.
- Salaire annuel : À discuter, selon lexpérience
- Vacances : 3 semaines
- Assurances collectives complètes payées à 100% par la compagnie
- REER collectif avec participation de lemployeur (jusquà 3%)
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Operations Manager - Québec City, Canada - Sumus Consulting Group
Description
En pleine croissance, on est en chasse de la perle rare On est à la recherche d'un super héros des opérations pour injecter son énergie, son flair de leader et sa touche de génie dans notre équipe débordante de dynamisme. Un poste en or, à plein temps, niché au cœur de la ville de Québec.
À quoi tattendre :
Sous la supervision du Directeur Général, tu auras pour objectif de maintenir les standards élevés de la compagnie. Tu devras gagner la confiance de tes employés et collègues à travers une organisation bien structurée. Tu te focaliseras dans la productivité des équipes tout en travaillant sur le coaching et la rétention demployés. Voici les grandes lignes du poste :
Ce que nous attendons :
Les conditions :