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Office Manager
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Eagleview Construction Kitchener, Canada**Office Manager** · - Are you a hard worker who is looking for an exciting career? · - Do you want to challenge yourself and work with an award-winning team of industry professionals? · - Are you a self-starter who takes great pride in the quality of their work? · **About Eaglev ...
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Office Manager
1 week ago
Sienna Senior Living Kitchener, CanadaIf you're passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us · The Office Manager is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connect ...
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Office Manager
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FabricAir Waterloo, CanadaWe are looking to hire an experienced Office Manager to help keep the team organized and on-track by managing our administrative tasks and maintaining accurate financial records. · You will be a great fit if you are highly organized, self-directed and can identify and take initia ...
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Office Manager
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Koert Plumbing Limited Waterloo, CanadaLocated in Waterloo, Ontario, Koert Plumbing is a full-service plumbing company serving Kitchener-Waterloo region, specializing in plumbing, water treatment and bathroom renovations. With each project, regardless of size, our goal is to exceed our customer's expectations in quali ...
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Office Manager
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Mekhiya Immigration Services Inc. Waterloo, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Tasks**: · - Review, evaluate and implement new administrative procedures · - Delegate work to office support staff · - Establish work priorities and ensure procedures are f ...
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Office Manager
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123Dentist Kitchener, CanadaThe team at **B. Smaily Dental **located in **Kitchener, ON** are looking for a passionate, hard-working Office Manager on a full-time basis. · The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, impro ...
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Office Manager
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Office Manager
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Office Manager
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Office Manager
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Emmanuel United Church Waterloo, Canada**Job Type**: Permanent · **Salary**: $20.00 per hour · **Benefits**: · - Casual dress · - Employee assistance program · - Extended health care · - On-site parking · - Paid time off · Work Location: In person ...
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Office Manager
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Emmanuel United Church Waterloo, Canada**Job Type**: Permanent · Pay: $20.00 per hour · Expected hours: 15 per week · **Benefits**: · - Casual dress · - Employee assistance program · - Extended health care · - On-site parking · - Paid time off · Work Location: In person ...
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Office Manager
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SKH Dentistry Kitchener, CanadaThis full time position supports the culture of SKH Dentistry and their team of committed dental professionals. · Our well established practice focuses on clinical and service excellence, effectively partnering with our patients in the proactive management of their oral health. · ...
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Office and HR Manager
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Domus Inc. Waterloo, Canada**Who are we?** · The Domus Group of Companies is an industry leader providing innovative real estate investment and management solutions. For over 17 years, the Domus team has specialized in multi-residential property management, student housing, development, condo management an ...
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Dental Office Manager
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Dental Office Manager
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Service Office Manager
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Regional Office Manager
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MNP Waterloo, CanadaInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. · Make an impact with our Administration team as a Regional Office Manager. This position is c ...
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Dental Office Manager
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dentalcorp Canada Kitchener, Canada**About us** · Toothworks Fairview Park Dental is conveniently located in the Fairview Park Mall in the southeast end of Kitchener. We offer a wide range of services to meet the needs of our patients, including general dentistry, oral surgery, Invisalign, children's services, cos ...
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Physiotherapy Office Manager
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Waterloo Physiotherapy Waterloo, CanadaResponsibilities include: · - Scheduling patients and taking payments with debit machine · - Answering the phone · - Communicating with insurance adjusters · - Typing: treatment plans, work notes, doctor's notes, etc. · - Filing and organizing · - General cleaning and office main ...
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Dental Office Manager
1 week ago
Waterloo Dental Waterloo, CanadaOur growing practice is seeking a highly motivated Administrator who loves dentistry and enjoys general family dentistry. · Must possess strong leadership and organizational skills and must enjoy working in a supportive caring team based culture. · Previous dental front desk expe ...
Manager Technical Management Office - Waterloo, ON, Canada - University of Waterloo
Description
The Manager, Enterprise system is responsible for strategic planning, execution and maintenance of the department's Enterprise system to support Campus Housing's business operations.
Reporting to the Assistant Director, Shared Services, this position leads and develops a diverse team in the day-to-day operations of the system, which includes collaborating with stakeholders to gather and fulfill requirements, modifications and enhancements including design, development, and user acceptance testing.
The position plays a key role by providing leadership and technological infrastructure necessary to provide Campus Housing student touchpoints related to (1) applications, (2) room bookings, (3) housing offers, (4) contract acceptance and (5) reporting.
Additionally, working with the Assistant Director, Shared Services, the Manager will carry out the strategic direction of the Enterprise system, including the ongoing assessment of the system roadmap and development of key performance indicators in order to meet and optimize the mission, vision and values of the department.
Collaborate with these areas to set termly and yearly operational targetsUnderstand the end-user (student and staff) experience of the system to ensure their needs are met. Represent these needs when working with internal and external stakeholders and the Enterprise system vendor
Build strategic relationships and be able to solicit and communicate system requirements, capabilities and outputs with University Stakeholders, including, but not limited to Registrar's Office, Food Services, IST, Finance etc.
Manage the relationship and service support provided by Information Systems Technology (IST) business partner to the Enterprise System. Provide direction, guidance and regular feedback to the Information Systems Analyst Advisor (assigned from IST) and the ISTBe a key resource for the management team to report on system capabilities, dependencies, value and progress towards the systems roadmap
Understand the management team's utilization of the system to advise and support them to extract data for their planning and program requirements
Under the direction of the Assistant Director, Shared Services, bring forward status updates, issues, information and recommendations to senior management to enable them to make strategic decisions and allocate resources.
Ensure the effective utilization, development and deployment of people and financial resourcesRecruit, hire and develop staff, which includes Information Systems Analysts and may include supervision of work-study or co-op students.
Provide oversight and ongoing development of Information System Analysts so that they can function as an effective team with cross functional skills to configure, test, deploy, and maintain the systemProvide day-to-day management and prioritization of tasks amongst the team, while working within an Agile environment. Work closely with the Information Systems Analyst Advisor (from IST) to seek technical advice, prioritize and scope operational tasks, and support their mentorship of Enterprise system staff
Ensure onboarding, ongoing training and professional development of team members; Facilitate opportunities for cross-training and team building
Lead a collaborative team, set clear and reasonable expectations and ensure delivery of results as measured against key performance indicators and continuous improvement metrics of the department
Manage performance through formal (performance appraisals) and informal methods such as regular feedback, coaching and one-on-one meetings
Accountable for annual budget management, including dollars paid to the external vendor for software maintenance and continuous improvement work that ensures value to functional areas of the department
Project Management of the Enterprise System operational tasks and deliverables
Utilizing an Agile project management approach, ensure Enterprise system activities, deployments and sprint cycles align with targets of the functional areas they serve
Manage the product backlog while continuously reviewing the business needs of Campus Housing, redefining priorities, and outlining milestones and deliverables based on changing requirements or circumstances
Act as a facilitator for the Agile team, ensuring that scrum processes and ceremonies (e.g., Daily Standup, Sprint Planning, Sprint Review, Sprint Retrospective) run effectively and on time
Work with Assistant Director, Shared Services and other members of senior management to define a 2-3 year product vision and roadmap.
Identify the impact of any system changes to students and staff and employ a change management approach with respective stakeholders to manage/mitigateResponsible for the effective customization, deployment and maintenance of the Enterprise system technology
When working with stakeholders and functional areas of the department, provide guidance and expertise on the technical feasibility and appropriateness of proposed solutions to integrate their business processes within the system.
Evaluate solutions using technical expertise based on effort, ongoing maintenance and complexityOversee Enterprise system technical requirements and infrastructure. Manage priorities and put processes in place for design, development, maintenance and analysis of the system
Oversee administration of the Enterprise system to ensure appropriate access controls, security, privacy, service levels, business performance and readiness for the future
Be a hands-on technical leader and contributor; Coach and provide guidance to the Information Systems Analysts to ensure the business requirements collected from stakeholders are properly translated into functional and technical design solutions that bring long term value to students
Support the acquisition process of any future enterprise systems (including RFI/RFP). This may include representing the technical needs of the system when meeting with vendors and stakeholders during the procurement process
Manage the strategic planning and continuous improvement of the Enterprise System
This includes oversight of every aspect of the software development lifecycle: gathering business specifications and requirements, developing and testing new and existing functionality, and supporting the team to troubleshoot and respond to production issues
meet quality standards and are aligned with the defined acceptance criteria
Support team members to develop and follow standards, processes and tools to gather business specifications and requirements, and document configurations and test plans.
Where appropriate, work with senior management to consult and/or provide advice on improving standards and processes that will help serve the work of the Enterprise systemUtilize end-to-end analyses to identify potential system enhancements and the development of options and recommendations. Apply strategic planning and continuous improvement principles and tools (e.g.
effort/value matrix etc.) Identify, collect and regularly assess Key Performance Indicators (KPIs) and metrics to inform Enterprise system decisions and resources.
Report back to Assistant Director, Shared Services and other members of senior management and business units for continuous improvement opportunitiesKeeps abreast of industry standards, pockets of innovation, and emerging trends in housing software systems. Work closely with campus partners and external vendor(s) to research and provide technology solutions to support current and future business unit needs
Bachelor's degree in information systems technology, computer science, software engineering or related field. Certification in Project Management (PMP), Lean (Green Belt), or Product Owner (Agile), or demonstrable project management experience in the software development and/or information systems technology field
~5-10 years hands-on experience in software development, including design, debugging, testing and querying databases
~ Minimum of 2-3 years of experience with information systems technology project management
~ Minimum of 2-3 years of experience effectively developing and managing a team of information systems technology professionals
~ Experience in post-secondary education environment is an asset
~ Ability to translate strategy into well thought-out action plans and tactical execution plans to ensure the best use of resources and management of deliverables
~ Demonstrable in-depth knowledge and skills in data analysis, visualization and reporting (e.g., sql, MS Excel, Power BI, Tableau)
~ Successful people management skills and experience managing diverse teams
~ Competencies will include stakeholder management, information systems tools, products, development frameworks, as well as interpersonal, organization and communication skills
~ Strong report-writing, presentation and facilitation skills
~ Familiarity with various project management tools such as Jira, Confluence, as well as staying up-to-date on techniques and best practices
~ Knowledge of software engineering practices and best practices for software development life cycle including coding standards, code reviews, testing
Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations.
The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees.
The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
however, Canadians and permanent residents will be given priority.The University of Waterloo is committed to accessibility for persons with disabilities.