Jobs
>
Mississauga

    Intermediate Infrastructure Support Specialist - Mississauga, Canada - Teranet Inc.

    Teranet Inc.
    Teranet Inc. Mississauga, Canada

    1 week ago

    Default job background
    Technology / Internet
    Description

    Intermediate Infrastructure Support Specialist ( 1 year Fixed Term Contract)

    Who We Are

    Teranet is Canada's leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets. Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario, Teranet Manitoba—a service provider to the Manitoba government, and Collateral Management Solutions—the market leader in Canadian lien registration and search, asset recovery services, and insolvency management. Most recently, Teranet expanded its global footprint by acquiring Foster Moore.

    Connect. Grow. Thrive Together.

    To learn more about who we are visit our website:

    About the Role

    Teranet is currently looking for an Intermediate Infrastructure Support Specialist for their Operations Services Team. You will provide operational services and technical support for computer systems controlled by the Data Centre. The team operates 24x7 out of 2 Data centre locations, Mississauga and North York. There will be 3 x 12.5 hour shifts per week on a 4 week rotation with shifts starting at 6:30AM and 6:30PM. Limited overtime and off-hours work may be required to support activities and projects outside normal operations. You must have valid driver's license and be able to drive to assigned locations for scheduled shifts

    What You'll Be Doing

    Data Centre Facilities

    • control and report on site service technician(s) and hosted customer systems activities.
    • Data Centre security in accordance with internal, PCI, COBIT and Government requirements.
    • material to support site duties such as receiving and racking of new server hardware.
    • racking/removal including labelling and provisioning of power, LAN, SAN connections.
    • and scheduled inspections of facilities systems, server systems and escalation as required.
    • the Data Centre machine room environment(s) are clean, documented, and presentable at all times.

    Systems and Operations Administration

    • given to individuals possessing current RedHat RHCSA or equivalent (e.g.: Solaris/AIX), Azure certifications.
    • coding would be an asset.
    • patches using BigFix.
    • and respond to system and manually generated incidents and requests using the ServiceNow ITSM system.
    • line support for all Data Centre based systems and applications to established SLAs.
    • and monitoring of incidents impacting production systems ensuring resolution or hand-off.
    • and report on scheduled tasks in Remedy as required for daily operations and systems support.
    • of CommVault processes and media management. Investigate, resolve and/or escalate backup failures.
    • and basic admin of RHEL, Windows Server 2016/2019/2020 on VMWare ESX, Azure and physical servers.
    • and basic admin of IBM AIX LPAR and physical servers.
    • functional knowledge of TCP/IP, DHCP, DNS, LDAP, and AD is required for basic troubleshooting and diagnosis.
    • management of server builds and decommissions ensuring all tasks are resourced and executed correctly.
    • duties as required, to support Teranet's evolving business deliverables.

    About You

    • University Degree, College Diploma, or equivalent experience in the computing field
    • 4+ years in an administration/operations role in a 24x7 production data centre environment.
    • reliable performance under all circumstances with an eye on continuous improvement opportunities.
    • with a take ownership approach to the facilities environment, systems, and service levels.
    • with all system issues and user requests professionally and efficiently.
    • to exercise judgment and if necessary, justify and report actions taken.
    • supervisor of items requiring approval and/or outside person's responsibility scope.
    • Verbal skills and customer support to provide phone support to application, server teams and clients.
    • Written communications skills required to document and report on day-to-day activities and new procedures.
    • to efficiently work independently or with individuals and groups in a constructive and collaborative manner.
    • knowledge of and ability to execute and read/debug scripts written in bash and ksh
    • experience with VMware ESX, Azure, Control-M, Spectrum would be an asset.

    Why Teranet

    We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we're so much more than that

    Our Extraordinary People.

    Together, we are passionate, driven, resourceful, and authentic.

    Growth Opportunities.

    We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.

    Our Work Environment.

    We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.

    Company Culture & Core Values

    Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.

    What We Offer

    • pay structure​s
    • Vacation & Sick Leaves
    • Parental and/or Adoption Leave Top-Up Program
    • Employer-Paid Health Benefit Plan ​
    • Savings Plans with Employer Matching Scheme
    • Financial Wellness Seminars ​
    • Discounted Programs + Wellness Program
    • Assistance Program (EAP) for our employees and their families

    At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.

    Come As You Are. We Like You that Way

  • CHEP

    Transportation Support Specialist

    1 day ago

    CHEP Mississauga, Canada

    **Position Purpose** · The primary purpose of this position is to triage, manage internal, external communication and obtaining and providing timely response to inquiries or issues. This position monitor and supports Transportation Team with requests for tracking, tracing, at ris ...

  • CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

    Spécialiste, Support Ventes Des Canaux

    1 week ago

    CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME Mississauga, Canada

    Code de demande: 410594 · Bell ne se contente pas de construire des réseaux de calibre mondial, d'élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : elle révolutionne la manière dont les Canadiens communiquent. · Si vous êtes prêt à donner c ...

  • S76

    IT Support Specialist

    4 days ago

    S76 Mississauga, Canada

    Reporting to the Manager, the IT Support Specialist provides technical support and service to our valued customers, which includes but not limited to troubleshooting and resolving issues, routine equipment and software maintenance and installation. · **KEY ACCOUNTABILITIES**: · T ...

  • Fresenius Kabi Canada

    IT Support Specialist

    1 week ago

    Fresenius Kabi Canada Mississauga, Canada Full time

    **Caring for Life. Make a difference. Be the difference.** · Calea is Canada's leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. · We are a community ...

  • Closing the Gap Healthcare

    IT Support Specialist

    1 week ago

    Closing the Gap Healthcare Mississauga, Canada

    Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home-based and community-setting services. · We are looking for an **IT Support Specialist **that is customer-centric and will be the go-to IT person in trou ...

  • Buckland

    IT Support Specialist

    15 hours ago

    Buckland Mississauga, Canada

    **Buckland** · **Job Posting** · **IT Support Specialist - Lead** · **Organization Overview** · For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses ...

  • BAI Solutions Inc

    IT Support Specialist

    1 week ago

    BAI Solutions Inc Mississauga, Canada

    **Company Overview** · BAI is internationally recognized in the field of software integration, implementation, and training for public accounting firms. We are a boutique firm with great influence. All team members at BAI truly enjoy the world of IT. We are passionate about expan ...

  • A.C. Lighting

    IT Support Specialist

    1 week ago

    A.C. Lighting Mississauga, Canada

    If this sounds like you, we want to hear from you · - **To be considered for this role, please complete a quick personality assessment. See the link below. This will help us to get to know you better.**_ · **Why Work for AC Americas?** · We offer you a challenging job in a fast-g ...

  • beBee Professionals

    Support Specialist

    1 week ago

    beBee Professionals Mississauga, Canada Customer Support Representatives Freelance

    Job Title: Support Specialist · Location: Mississauga, ON · Company: beBee Professionals · Job Description: · We are looking for a Support Specialist to join our team in Mississauga. The Support Specialist will be responsible for providing technical assistance to our customers an ...

  • TIP Canada

    People Support Specialist

    2 days ago

    TIP Canada Mississauga, Canada

    **Location**: 1880 Britannia Road East, Mississauga ON L5B 0G3 · **Reports** **to**: People Support Manager · **Job** **Status**: Full time · **Shifts** **Available**: Monday - Friday - In the office · Take your career to new heights and join **TIP Group**, a top equipment servic ...

  • Sofina Foods Inc

    Desktop Support Specialist

    1 week ago

    Sofina Foods Inc Mississauga, Canada

    **About Us**: · Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken, and fish products. Our family of brands inclu ...

  • TIP Trailer Services Management B.V

    People Support Specialist

    2 days ago

    TIP Trailer Services Management B.V Mississauga, Canada

    **People Support Specialist (Mississauga, ON)** · - **Location**: 1880 Britannia Road East · - **Reports** **to**: People Support Manager · - **Job** **Status**: Full time · - **Shifts** **Available**: Monday - Friday (In -Office) · Take your career to new heights and join **TIP ...

  • Fiserv, Inc.

    Client Support Specialist

    1 week ago

    Fiserv, Inc. Mississauga, Canada

    **Calling all innovators - find your future at Fiserv.** · We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of ...

  • Canon Canada

    Digital Support Specialist

    3 days ago

    Canon Canada Mississauga, Canada

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmon ...

  • FirstService Residential

    Operations Support Specialist

    1 week ago

    FirstService Residential Mississauga, Canada

    **Operations Support Specialist** · FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. · Our dedication to associate satisfactio ...

  • Canada Fortune Group Inc

    Customer Support Specialist

    1 day ago

    Canada Fortune Group Inc Mississauga, Canada

    Position Overview: · We are looking to hire a reliable Customer Support Specialist, who is willing to perform a wide range of administrative and office support tasks in the office setting for the department and/or managers to facilitate the efficient operation of the company. · * ...

  • KIA CANADA INC

    IT Technical Support Specialist

    15 hours ago

    KIA CANADA INC Mississauga, Canada

    **IT Technical Support Specialist** · The Technical Support Specialist is for the first and second levels of technical support and troubleshooting. This is to include but is not limited to; Setup and configure new computer for new users using WDS image server, setup new user in W ...

  • Total Power

    Customer Support Specialist

    1 week ago

    Total Power Mississauga, Canada

    **Customer Support Specialist - Fuels** · - Mississauga, ON_ · Download Information Package · **_ Customer Support Specialist - Fuels_** · **We Offer** · - 100% Employer Paid Medical and Dental Benefits · - Employer RRSP Matching Program · - Annual Health/Wellness Spending Accoun ...

  • Alectra Utilities

    Specialist, Strategic Support

    4 days ago

    Alectra Utilities Mississauga, Canada

    The Opportunity · Job Posting Number: · ** ** · Position: · **Specialist, Strategic Support**: · - *Temporary 6-Month Contract*_ · **Location**: · **Mississauga (Derry)** · **(Hybrid: Remote/In-office)** · Reports to: · **Director, Strategic Support** · Business Unit: · **Finance ...

  • Capgemini

    Production Support Specialist

    5 days ago

    Capgemini Mississauga, Canada

    **Title**:Production Support Specialist · **Location**:Toronto | Onsite · Our company is looking for a Production Support Specialist to join our team. · **Responsibilities**: · - JCL Automation scripting and involved in process improvements like value adds · - Understanding of SR ...