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    Senior Application Engineer - Markham, ON, Canada - Honeywell

    Honeywell
    Honeywell Markham, ON, Canada

    5 days ago

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    Description
    Technical support for Honeywell HBM application in Americas region to resolve the service requests within service level agreements.
    # Support the project teams in migration and other project activities. Resolve the service requests from projects teams of Americas region.
    # Identify and log product defects while troubleshooting support issues, and collaborate with the development team to fix them according to defect priority, thus helping to improve overall stability of HBM application.
    # Actively engage in product readiness from a Technical Support perspective (NPI, defect verification, and product training).
    # Travel to the customer site to resolve the issues (Expected travel is 10%).

    Bachelors or Post Graduate degree in Chemical Engineering/Instrumentation Engineering.

    Hands-on experience in design and implementation of Blending and Movement applications; Experience in Technical support activities in Honeywell Advanced applications (preferably in HBM).

    Understanding HBM implementation and support lifecycle.
    Good communication and writing skills.
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