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    Team Lead - Ottawa, ON, Canada - Canadian Imperial Bank of Commerce

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    Full time
    Description
    We're building a relationship-oriented bank for the modern world.

    As a member of the Personal and Business Banking Team, you'll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional client experience.

    You'll think and act like an owner by helping clients and team members succeed, finding ways to fuel the right kind of revenue growth and taking accountability for results.

    You're flexible to work our banking centre hours which may include evenings and weekends.

    To help deliver a great client experience, you're flexible to work at multiple banking centres within a reasonable travel distance.

    To successfully perform the work, you'll be on-site full-time.
    Go above and beyond to advocate CIBC within the community to develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.
    Monitor the Banking Centre's business performance and put action plans into place to close any gaps. Work as one team with all partners to maximize market opportunities, and increase the Banking Centre's overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.

    Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

    You find meaning in relationships and surround yourself with a diverse network of partners. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

    It's an asset if you've completed any of the following:
    Branch Compliance Officer's Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

    We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

    You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

    Regular We're building a relationship-oriented bank for the modern world.

    As a member of the Personal and Business Banking Team, you'll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional client experience.

    You'll think and act like an owner by helping clients and team members succeed, finding ways to fuel the right kind of revenue growth and taking accountability for results.

    You're flexible to work our banking centre hours which may include evenings and weekends.

    To help deliver a great client experience, you're flexible to work at multiple banking centres within a reasonable travel distance.

    To successfully perform the work, you'll be on-site full-time.
    Go above and beyond to advocate CIBC within the community to develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.
    Monitor the Banking Centre's business performance and put action plans into place to close any gaps. Work as one team with all partners to maximize market opportunities, and increase the Banking Centre's overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.

    Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

    You find meaning in relationships and surround yourself with a diverse network of partners. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

    It's an asset if you've completed any of the following:
    Branch Compliance Officer's Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

    We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

    You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

    Banking, Business Performance, Canadian Securities, Client Relations, Client Relationship Management, Coaching, Communication, Confidentiality, Customer Experience (CX), Customer Service, Financial Products, Innovative Solutions, Investment Funds, Leadership, Long Term Planning, Mutual Funds, Results-Oriented, Risk Management, Team Development, Teamwork, Workplace #J-18808-Ljbffr

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