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    District Manager - Toronto, Canada - Circle K

    Circle K
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    Description
    JOB DESCRIPTION

    KEY RESPONSIBILITIES & ACCOUNTABILITIES:


    • Prioritize customer service, engagement and expediently resolve escalated customer concerns.


    • Conduct market meetings, deliver training initiatives and inform store operators of directives.


    • Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.


    • Monitor sales, competitive pricing, promotional programs.


    • Actively participate in recruitment, selection and development of store operators and corporate managers.


    • Execution of all security, mystery shop, health and safety programs.


    • Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.


    • Audit banking and other financial information at the store level.


    • Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.


    • Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.


    • Follow merchandising programs, store sets, and participating in store renovations.


    • Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.


    • Collaborate with Tim Hortons' representatives and Circle K's Agents to manage the licensed coffee business.


    • Ensure operational compliance with Tim Hortons' coffee standards, promotions and inventory management.


    • Communicate all required information and reports to proper channels.


    • Contact and control outside services.


    • Any special projects as directed.

    PROFILE REQUIREMENTS:


    • Bachelor's Degree in business, marketing or related field preferred, or equivalent experience.


    • Requires a minimum of 3-5 years of retail management experience.


    • Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.


    • Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.


    • Must be proficient in Microsoft Word, Excel, and PowerPoint.


    • A current valid driver's license with a clean abstract is required to operate company vehicle

    #LI-JR1



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