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Coquitlam

    client support representative - Coquitlam, Canada - TRAPPED

    TRAPPED
    TRAPPED Coquitlam, Canada

    1 week ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • Other trades certificate or diploma
    • or equivalent experience
    • Work setting

    • Private sector
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service
    • Manage incidents
    • Experience

    • 1 year to less than 2 years
    • Other benefits

    • Travel insurance
    • Durée de l'emploi: Temporaire
    • Langue de travail: Anglais
    • Heures de travail: 30 to 40 hours per week


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