- Actively participate on showroom hospitality to ensure customer satisfaction.
- Answer and accurately direct customer requests by asking leading questions and pre-qualifying.
- Administer, verify, and communicate accurate and detailed product information to customers.
- Assist customers with design recommendations and solutions.
- Maintain relationships with existing client list; develop new clients through various industry sources.
- Input and maintain accurate information in P21 and other software's as required.
- Obtain purchase orders and/or deposits in a timely manner.
- Ensure showroom cleanliness and neatness is maintained to guarantee a favourable and hospitable setting for all customers.
- Maintain appropriate and accurate records of requests for information and materials.
- Assist Reception with answering incoming telephone calls.
- Assist with other duties assigned by the President.
- 10+ years experience in sales, customer service or in a related position
- Experience and/or knowledge of the interior design community
- Excellent communication skills, both written and oral
- Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
- Ability to work in a fast-paced environment
- High level of personal integrity
- Must be able to work with little supervision and must be self-directed
- Successful completion of Criminal Background Check
- Proven sales ability and able to surpass sales target
- Previous experience of natural products such as, Stone, Tile, Porcelain, Wood and Laminam
- Knowledge of ERP system (specifically P21)
- High levels of enthusiasm
- Professional/mature demeanor under stressful situations
- Comprehensive health & wellness benefits
- Competitive compensation
- Community & personal development
- Flexible work schedules
- Rewards & recognition program
- Team bonding events
- Family care & support (parental leave)
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Senior Showroom Sales Representative - Greater Toronto Area, Canada - Stone Tile International
2 weeks ago
Description
Stone Tile International Inc. is searching for a Senior Showroom Sales Representative. Celebrating our 30th anniversary in 2022, we are North America's leading fashion house of natural and manufactured tiles, stone, and wood. With over 160 employees and showrooms across major Canadian cities such as Toronto, Montreal, Vancouver, and Calgary, we are seeking to improve our international reputation as a luxury design firm for the architects and designers' community as well as discerning residential customers to redefine their spaces to transcend the ordinary.
Who are you?
Are you passionate about design? Does discovering beautiful new products excite you? Do you enjoy problem solving? Are you the type of person who thrives in organizations that are constantly adapting and evolving? Are you self motivated? Do you love working with people and providing unparalleled customer service? If so, this may be the perfect job for you.
Over the 10+ years you've worked as a Sales Representative or in a similar role you have proven to be innovative and an outside the box thinker who thrives on driving company improvement and efficiency. You have a keen eye for design and feel comfortable advising people. You can make decisions through a business perspective while maintaining the client's ultimate best interest.
We want to bring on someone who is eager to learn, work hard, and have fun. This is an opportunity for you to build on your already strong skillset, take on responsibilities, and to continuously grow, in a company that is fast-paced, diverse, and family-oriented.
Key Responsibilities
The Showroom Sales role has many diverse and interesting responsibilities, the primary ones are outlined below:
Requirements
What is considered an asset?
Why Join Stone Tile?
Stone Tile was founded with a strong vision for high-end quality and design across the stone and tile industry. Our approach has been to provide clients with the cutting-edge in interior fashion for their designs. For thirty years, we have led the industry in providing the newest and highest quality slabs and tiles for our clients. With the goal in mind to only serve our clients with industry's best product and services, likewise we strive to surround ourselves with the best talent to help us get there.
We believe this is possible in part due to our elite team of hand-picked employees whom we have sought to nurture and support in all their personal and professional growth. We believe well-being and success go hand-in-hand, and so we strive to set clear and achievable goals for everyone at the company.
Perks and Benefits:
We offer competitive perks and benefits packages for all our employees. We believe everyone deserves the stability they need in order to innovate at their highest capacity. Our packages include: