Jobs
>
Toronto

    Facility Solutions - Toronto, ON, Canada - City Wide

    City Wide
    City Wide Toronto, ON, Canada

    1 day ago

    Default job background
    Description
    Account Manager

    Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Toronto West Office.

    The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area.

    This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors.

    Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

    Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.

    Formulate and manage an effective service strategy and schedule tailored to each client.
    Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.

    Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.

    Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.

    Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly.
    Promote the sale of, procure, and monitor supplies for clients.

    Effectively communicate all client issues with Contractors and the Director of Operations; Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc.

    Schedule each non-routine activity in client facilities using Outlook.
    Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's.

    Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.

    Notify Sales Executives of potential accounts in your territory, especially new construction.

    Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.

    Approve Night Managers and/or Service Representative's pay sheets; Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors.

    2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
    ~2+ years track record of success in a client retention role, with goals and metrics to support.
    ~ great at building relationships.
    ~ Proficient in Microsoft Office and knowledge of CRM database.
    ~
  • City Wide Facility Solutions

    Facility Solutions Manager

    2 weeks ago

    City Wide Facility Solutions Toronto, Canada

    **Alternate Job Description: Account Manager · **Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? **If you answered yes, consider this opportunity with City Wide · **City Wide Facility Solutio ...

  • City Wide Facility Solutions

    Facility Solutions

    2 weeks ago

    City Wide Facility Solutions Toronto, Canada Full time

    Description · : Account Manager Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide · City Wide Facility Solutions is actively seekin ...

  • City Wide Facility Solutions

    Facility Solutions

    2 weeks ago

    City Wide Facility Solutions Toronto, Canada Full time

    Alternate Job Description: Account Manager · Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide · City Wide Facility Solutions is a ...

  • Compugen

    Facilities Manager

    2 weeks ago

    Compugen Toronto, Canada

    Job Posting_ · May. 30, 2023 · **Facilities Management** · **About Compugen** · **Compugen **is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help orga ...

  • Northbridge Financial Corporation

    Financial Analyst

    2 weeks ago

    Northbridge Financial Corporation Toronto, Canada

    As the successful incumbent, you will use your previous experience in accounting to compile, analyze and reconcile financial accounts and records, while resolving discrepancies with internal and external client groups and improving internal processes as needed. · The Financial An ...

  • Northbridge Financial Corporation

    Financial Analyst

    2 weeks ago

    Northbridge Financial Corporation Toronto, Canada

    Nous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. N ...

  • Gordian

    Associate Facilities Consultant

    1 week ago

    Gordian Toronto, Canada

    The Assessment Services team is a unique department here at Gordian. They get the opportunity to travel to different work sites and assess a variety of different architectural buildings. The team members are highly collaborative to ensure our clients are prepared with detailed re ...

  • Compass Group

    Facility Administrator

    6 days ago

    Compass Group Toronto, Canada

    ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). · Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions th ...

  • IFDS Group

    Corporate Facilities Coordinator

    2 weeks ago

    IFDS Group Toronto, Canada

    **Corporate Facilities Coordinator** · Do you posses a high level of reliability, precision and attention to detail? Are you looking to start your career in Corporate Facilities? Our Corporate Facilities Team has an opportunity for a Corporate Facilities Specialist. The incumbent ...

  • ReDefine

    Producteur en Effets Visuels

    2 weeks ago

    ReDefine Toronto, Canada

    (English version below)_ · - Rédigé au masculin pour alléger le texte_ · Le Producteur de film VFX est au centre de la production et est responsable de gérer tous les aspects d'un projet, tout en étant le point de contact avec le client. · En tant que leader de ton équipe, tu pla ...

  • Jacobs

    Automation Data Scientist

    2 weeks ago

    Jacobs Toronto, Canada

    Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life ...

  • ReDefine

    Producteur Film Animation Producer

    2 weeks ago

    ReDefine Toronto, Canada

    (English version below)_ · - Rédigé au masculin pour alléger le texte_ · Le Producteur de film d'animation est au centre de la production et est responsable de gérer tous les aspects d'un projet, tout en étant le point de contact avec le client. · En tant que leader de ton équipe ...

  • Toronto Hydro

    Contract, Operation Support Services Analyst

    6 days ago

    Toronto Hydro Toronto, Canada

    **WORK ILLUSTRATION**: · The Operation Support Services Analyst is responsible for the effective business operations associated with Facilities core functions as they relate to the Facilities Operations, Capital Replacement and Maintenance program and its core responsibilities, i ...

  • Ontario Health

    Lead, Case Costing

    6 days ago

    Ontario Health Toronto, Canada

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive ...

  • CBI Health

    Facilities Management Specialist

    1 week ago

    CBI Health Toronto, Canada

    **Facilities Management Specialist** · CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: he ...

  • Insurance Bureau of Canada

    Business Data Analyst

    3 weeks ago

    Insurance Bureau of Canada Toronto, Canada

    **Department**: Facility Association · **Location**: Hybrid model - remote and 777 Bay Street/2235 Sheppard Avenue East, Toronto · **Status**: Full Time Permanent · **Posting Date**: T04:00:00Z · **Expiry Date**: · Facility Association ensures the availability of automobile insur ...

  • City Wide Facility Solutions

    Business Development Specialist

    2 weeks ago

    City Wide Facility Solutions Toronto, Canada

    Alternate Job Title: Inside Sales Rep or Marketing Rep · **Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we ...

  • Crosslinx Transit Solutions

    Facility Maintenance Technician

    1 week ago

    Crosslinx Transit Solutions Toronto, Canada

    **Overview**: · **Facility Maintenance Technician** · Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a **Facility Maintenance Technician **who will play a significant role as a member of our Maintenance team. This is a long-term career opportunity in an excit ...

  • City Wide Facility Solutions

    Facility Services Supervisor

    3 weeks ago

    City Wide Facility Solutions Toronto, Canada

    Join Our Team as a **Facility Services Supervisor** · Are you skilled at effectively managing and nurturing B2B accounts? Do you have a knack for boosting sales within existing accounts? If you answered yes, then we have an exciting opportunity for you at **City Wide Facility Sol ...

  • Crosslinx Transit Solutions

    Facility Maintenance Technician

    1 week ago

    Crosslinx Transit Solutions Toronto, Canada

    Posted Date 2 weeks ago(2/5/2024 9:44 AM) · - Job ID # of Openings- 1- Type- Regular Full-Time- Area of Expertise- Operations & Maintenance**Overview**: · **Facility Maintenance Technician** · Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a **Facility Mainte ...