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    Content Creator, Remote Work - Vancouver, BC, Canada - City of Vancouver

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    Description
    Junior Content Strategist

    Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

    The Junior Content Strategist (Jr CS) plans, designs and delivers a variety of web content assets (e.g.

    text, graphics and maps, video and audio, crowd sources or local holdings, born digital materials and digitized items, application interfaces, etc.) on behalf of all departments, including materials of a complex nature, within the City's content management system (CMS).

    Provide a cohesive, task-oriented user experience across the site
    Align to departmental and corporate business objectives
    Adhere to established quality publishing standards

    Reporting to the UX Lead, Digital Services and the Manager, Digital Services, this position:
    Ensures published web content is timely and accurate, informative and relevant, engaging and consistent with the City standards and objectives;

    Monitors and evaluates effectiveness of web content, recommends changes and identifies issues, and maintains editing and approval processes and standards.

    Coordinates, reviews, edits and publishes web material provided by decentralized staff and provides training.

    Provides web strategy and best practices counsel to internal and external contacts; Creates and maintains the standards and taxonomies for the website, recommending changes and improvements; and integrates information on the website from across all communication channels.

    Identifies and implements audience-specific content solutions and ensures content is optimized for search engines.
    Research and source additional tools/applications to advance the display of information on external websites.
    Support Digital Marketing activities for projects and initiatives including ideation, concept exploration, and tool management
    Follow established Vancouver Design Style Guide when creating and implementing content
    Adhere to common usability and user experience best practices to ensure clean, concise, easy to understand and use interactions are created for citizens using CoV digital services
    Approach each project and challenge with a lens of 'Digital First' and providing recommendations and solutions to best support that journey for users
    High School Diploma plus - 4 years of related experience in business or marketing communications, web copywriting, technical communication, library or information sciences, or journalism, combined with industry experience;
    Demonstrated experience with Content Management Systems (OpenText preferred)
    Experience with best practices in digital content strategy.
    Proficiency with MS Office Suite

    Content development and curation for multilingual audiences
    Substantive editing, Plain Language, and/or Controlled English
    Content typing for multi-channel output
    Knowledge of relevant best practices, including user experience and search engine optimization
    Skilled in creating a variety of content styles and genres
    Strong problem-solving approach, strong editorial and writing skills
    Ability to understand content in the context of various business models
    Ability to synthesize complex or technical information to produce clear, concise and compelling content
    Ability to work after hours, weekends, holidays, on a standby rotation is preferred

    Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program.

    This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.

    At this time this position is eligible to be part of the Flexible Work Program.

    Business Unit/Department:
    IT, Digital Strategy &

    Employment Type:
    Temporary Full Time


    At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve.

    Indigenous peoples, people of colour, 2SLGBTQ+ persons including all gendersand persons with disabilities are encouraged to apply.
    Learn more aboutour commitment to diversity and inclusion .


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