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    Digital Analytics Manager - Toronto, Canada - OLG

    OLG
    OLG Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Range:

    78, ,600.00 CAD

    Job Description:

    Digital Analytics Manager

    GAME ON – OLG needs you

    We've said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal , OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

    We are ready to take this game to the next level and need a passionate Digital Analytics Manager to play an important role in the newly formed Digital Analytics group with the Enterprise Analytics department at OLG. The role will assist in developing OLG's capabilities in digital analytics, predictive modeling and machine learning and support the execution of key enterprise strategies.

    YOUR ROLE IN THE GAME

    Reporting to the Director, Digital Analytics, you will be empowered to:

    • Oversee the development and execution of marketing, customer and operational analytics across all digital platforms including web, mobile, media and fraud.
    • Own relationships with business stakeholders such as Digital Labs, CX and SLT members
    • Design and develop custom business intelligence and insights heavy analysis for marketing stakeholders.
    • Provide technical, hands-on guidance and coaching to team members when developing digital analytics solutions and outputs.
    • Proactively monitor digital operational performance and report on areas of opportunity. Provide objective analytical expertise in the development of high-profile business cases and ad hoc projects.
    • Work with Sr Managers in customer acquisition and customer retention to increase player revenue through implementation of key insights from analytics projects.
    • Communicate with key stakeholders to translate complex concepts into actionable insights.
    • Develop and maintain effective business relationships, acting as a digital analytics subject matter expert.
    • Grow digital analytics capabilities and research new technologies to keep pace within a fast-changing industry landscape.
    • Support digital analytics leadership in development on new strategies and establishing strategic partnerships.

    WHAT YOU NEED TO PLAY

    Work Experience: 3-5+ years demonstrated work experience within an analytics field.

    Education: University degree or equivalent. Intermediate Python, SQL is mandatory. Google Analytics (GA4) is an asset.

    Critical Skills:

    • Technical skills: Intermediate Python and SQL

    • Data translation capabilities: ability to explain the "black box"

    • Communication: able to communicate from DBA to Division Leads

    • Collaboration: comfortable reaching out and collaborating across a large organization

    • Results driven

    • Proactive and evolving Self Starter

    Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

    Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work

    Integrity and Trust: do what's right and operate with transparency and openness

    PERKS OF JOINING OUR TEAM

    • Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
    • Flexible Work Environment: to help balance both work and life
    • You Matter: family friendly work practices and hybrid work
    • Freedom to Innovate: supports new and better ways to be successful
    • Be your Authentic Self: environment that values diversity as a source of strength
    • Learning Galore: 24-7 access to robust online learning programs
    • Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
    • Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)
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