- Responsible for the development, implementation, execution and continuous improvement of claims management practices and processes
- Direct the development and execution of controls/systems to manage indemnity and expense costs
- Develop, communicate and monitor key performance indicators
- Build and foster strong, productive working relationships with key stakeholders, enablement teams and external partners
- Maintain an in-depth awareness of legal, regulatory, compliance developments within the insurance claims industry, and determine and communicate impacts and recommendations
- Direct the development of the vendor selection/management and audit process
- Lead and mentor team members, providing guidance, feedback and direction for professional development plans
- University degree
- FCIP and/or CIP
- 10+ years of proven experience managing claim adjudication and operations teams in a P&C insurance environment
- Strong knowledge of regulatory requirements
- Exceptional leadership and collaboration skills with demonstrated experience successfully developing and mentoring teams and building strong partnerships
- Excellent communication and presentation skills with the ability to effectively convey complex ideas to various stakeholders
- Competitive salary
- Annual bonuses and merit increases
- Flexible benefit plan
- Defined Contribution Pension
- Complimentary CAA Membership
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Director - Claims - Vaughan, Canada - CAA Club Group
Description
Position Details
What you will do:
Who you are:
What's in it for you:
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.